exploretock.com

1.3
1.3 Based on 45 reviews

Book reservations and culinary experiences at restaurants, bars, wineries and pop-ups across the globe....

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Average Rating

1.3

/
5

45 Reviews

5 Star
7%
4 Star
0%
3 Star
2%
2 Star
0%
1 Star
91%

All Reviews

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Review Time

Paul Masson
Receiving constant spam calls and text…

Receiving constant spam calls and text after using Tock to make a restaurant reservation. Not good.

1
Date of experience: Jul 13, 2025
Jana Johnson
After making a reservation and…

After making a reservation and inputting all my information I have been receiving non stop scam / spam calls as in 10-15 a day. Ever since then. I usually wouldn't be sure it was one website or data breach or anything like that but in the 3 weeks leading up to getting so many calls this was the only new website or app I put my information into and it started the day after. DO NOT GIVE THEM YOUR NUMBER THEY WILL JUST SELL IT AND MAKE YOUR LIFE A PAIN!!

1
Date of experience: Jun 18, 2025
Dustin Turner
Avoid using Tock at all costs

Avoid using Tock for restaurant bookings. I made a genuine mistake (wrongly booked similar named restaurant) but within a minute I attempted to contact Tock. As per other reviews - zero chance of reaching customer service. Further, the policies listed on the Tock booking page also differ to what is stated on the actual restaurant site so I see a battle looming if I am charged $400 (Tock says I can cancel over 24 hours (booking 34 hours away) but the restaurant webpage says 48 hour). Use a simpler and more friendly platform such as OpenTable. Tock is a nightmare and not user friendly and there zero support available.

1
Date of experience: Jun 16, 2025
Jasmine L.
I was required to use Tock to book a…

I was required to use Tock to book a table at a local Tucson eatery. Can't prove a definite link but within 48 hours a $1000 charge was drawn on my account by an on-line gaming company called Jackpocket. Think it's time to call restaurants and ask they take phone reservations again.

1
Date of experience: May 04, 2025
Mitchell Wright
Tock steals from small businesses

Tock steals from small businesses. It hides their exorbitant fees and holds them to contracts regardless of hardship

1
Date of experience: May 01, 2025
kenzaza008k
Scam

Dining Charges on my credit card were not reversed and zero credit given after honoring my commitment to attend restaurant time and date as agreed. No way to reach any Tock representative to help. This is a scam.

1
Date of experience: Apr 25, 2025
Tick-tock ban people who say nothing and let black call meThis company only hear and see what…

This company only hear and see what they want so I took it to police they said tick-tock needs to answer why I get called racist when my husband is black and my dogs are Migros so I get band and Accra Ghana and Africa don't and tick-tock seen records ov this

1
Date of experience: Mar 29, 2025
Quentin
I was forced to use this platform for a…

I was forced to use this platform for a reservation at a Sacramento restaurant. It was a disaster, compounded by the almost impossible task of reaching the restaurant by phone. First it would indicate an open date and time, then close it as I tried to make a booking. After six tries, it finally allowed the reservation. Next it had a confusing message about wine parings. Then it requested a full, immediate billing three weeks BEFORE the reservation date. I had a gift certificate that could not be used. It stated that there were no cancelations and no refunds, ignoring the gift certificate. I asked my Amex to file a dispute and on my eighth call someone answered. The issue was resolved by Amex and the live person. The billing was canceled and the gift certificate amount will be deducted from our bill and I will pay the remainder. Regardless of the $526 fixed cost for two and the quality of the food and service, I will never use Tock or return to this restaurant. My advice: go elsewhere and avoid Tock. And, by the way, there is a charge imposed by the app for its use.

1
Date of experience: Mar 21, 2025
Kristi Adams
Can't get a hold of them via phone

Can't get a hold of them via phone. What are they hiding from?

1
Date of experience: Mar 07, 2025
Guillaume
Let’s look up on it there is a solution

Let’s look up on it there is a solution

3
Date of experience: Feb 22, 2025

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