facetheory.com

3.8
3.8 Based on 141 reviews

Skincare with integrity. For real skin, real results. Born in Sheffield in 2013, we’ve spent over a decade formulating affordable, vegan, science-backed skincare that meets real needs with real results. Our customers are smart, savvy, and skin-literate—an...

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Average Rating

3.8

/
5

141 Reviews

5 Star
53%
4 Star
10%
3 Star
11%
2 Star
13%
1 Star
12%

All Reviews

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Review Time

ALISHA MURRAY
Loving the new packaging for the moisturiser, much more superior and no lose of product. If you coul

Loving the new packaging for the moisturiser, much more superior and no lose of product. If you could replicate that now for the cleanser and eye cream be fantastic. The tin packaging tends to rip and product gets lost! 10/10 products though👌

5
Date of experience: Mar 04, 2026
ALISHA MURRAY
Loving the new packaging for the…

Loving the new packaging for the moisturiser, much more superior and no lose of product. If you could replicate that now for the cleanser and eye cream be fantastic. The tin packaging tends to rip and product gets lost! 10/10 products though👌

5
Date of experience: Feb 26, 2026
Ojo wunmi
The Blemicalm Body Skin Clearing Spray…

The Blemicalm Body Skin Clearing Spray was gifted by Facetheory. It is very mild on the skin, and it is easy to applybon the skin by spraying. It provided good results helping with apots and blemish. It's doing an amazing job on my face. I love it and would highly recommend it.

5
Date of experience: Feb 26, 2026
Mindy
Love it

My product arrived on time and it was nicely packed

5
Date of experience: Feb 25, 2026
Bogdan Gradinaru
Blemicalm body clearing spray

I was really surprised to see how good this product is!my teenager son has spots on his back and nothing really worked before but after 2 days using this blemicalm body spray his spots are less than before,nearly gone all of them! What a great product,I can highly recommend it as it works! Thank you for this amazing product which is so easy to apply!

5
Date of experience: Feb 18, 2026
andreea barbu
Fast delivery

Fast delivery. Great product

5
Date of experience: Feb 14, 2026
Madeleine
I have used the product for ever … However—-

I have used the product for ever abd bought for friends and Family!I have recommended to so many people. Love my serums and vitamin C creams.However, why change the packaging when all was great?I hate the tubes! I miss the glass jars that would sit on my shelf!I hate the new packaging! Go back to the old packaging please! Hence only 4 stars!

4
Date of experience: Feb 12, 2026
Alyth
I emailed them over a week ago asking…

I emailed them over a week ago asking for advice on which products to buy. I gave them all the information and I had an email from them saying that my questions would be answered within a couple of days. That was over a week ago and I still haven’t received a reply to my questions.

2
Date of experience: Feb 12, 2026
Early days but so far very impressed…

Early days but so far very impressed with my products, skin is clearer and smoother, more supple. They have a great feel and not overly perfumed which is something I like.

5
Date of experience: Feb 11, 2026
Sayeedah Ali
Amazing company!

I don't normally write reviews, but I felt compelled to write a review for this brand. I've ordered four products from Facetheory so far. Two of these products didn't end up working for my skin, and so I sent an email asking them for a refund as they have a refund policy. The first time, they send me a refund within an hour, and the second time, they sent me a refund within 15 minutes! I honestly was so shocked by how good their customer service is.Although their products are more on the expensive side, I still feel very comfortable buying products from them, as I know that their refund policy means that I won't be wasting any money if one of their products don't end up working for me.I also have noticed that Facetheory tend to take their buyers' feedback into account. For example, they have changed the packaging of some of their products due to their customers having issues with the previous packaging of these products. Overall, I 100% recommend this brand. They have fantastic customer service, and genuinely seem to value their customers. They sell a wide range of effective products, and they are also vegan and cruelty free - which I know is something a lot of people desire in a skincare brand. They also ship orders very quickly. And another thing I forgot to mention, is that they regularly have sales/discount codes and also offer bundle discounts!

5
Date of experience: Feb 11, 2026

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Business Details

  • Skincare with integrity. For real skin, real results.
    Born in Sheffield in 2013, we’ve spent over a decade formulating affordable, vegan, science-backed skincare that meets real needs with real results. Our customers are smart, savvy, and skin-literate—and they expect more. So do we.

    Our active-rich formulas combine potent ingredients and plant-based care to treat ever-changing skin needs. From beginner-friendly essentials to high-performance actives, every formula is designed with intention—engineered to do more in fewer steps.

    We’re a certified B-Corp and Leaping Bunny approved. Every decision—from in-house formulation to packaging—is rooted in ethical responsibility and transparency. Because great skincare shouldn’t cost the earth.

    B-Corp
    Leaping Bunny
    PETA
    British Made
    Carbon Neutral ShippingSee more

  • email help@facetheory.com
  • language https://www.facetheory.com

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