Name: fanhome.com
Telephone: +442039911199
Rating: 3.7

Landry’s Workshop Guest

Fanhome delivers high quality models at reasonable prices. Yes, the subscriptions take a little whil

Fanhome delivers high quality models at reasonable prices. Yes, the subscriptions take a little while to complete but once finished you have a model you can be proud of. I currently have 7 subscriptions going on at once.

Date of experience: Feb 17, 2026

Franny Guest

3 weeks ago

This was some of the worst customer service I have ever received. Between being charged twice, the s

This was some of the worst customer service I have ever received. Between being charged twice, the second one flagging as fraud with my bank, calling to correct my address and then being told they could not fix it because they had already printed it. Errors upon errors pushed off onto the customer. I was told to just attempt to purchase again which would have resulted in being charged a total of 4 times for an item I was concerned wouldn’t even arrive because changed my shipping to be my billing address and not by PO Box without my consent. Emails lead to obvious AI responses with no real answers so I finally called.

I still haven’t received my refund from their supposed “authorization” charge of $76.

Date of experience: Feb 05, 2026

rkt3080078 Guest

2 months ago

Impressed with my third model

This will be my third model and I am still very impressed! I genuinely value the service, and the support team has been outstanding. The models are exceptional. Thank you, and I look forward to being a loyal subscriber!

Date of experience: Dec 25, 2025

At0z_90 Guest

2 months ago

Resetting my account was challenging

I had an account, and the password reset process was not straightforward. Once I accessed the account page, finding the model I wanted required navigating to the footer section. I was using a mobile device.

Date of experience: Dec 24, 2025

Millie T. Guest

2 months ago

Great collectables, but infrastructure needs improvement

You create excellent collectables, but the infrastructure is lacking. I've faced problems with nearly every shipment except one. This membership is your final opportunity. Please don't let it slip.

Date of experience: Dec 23, 2025

Stan Wright Guest

2 months ago

Excited for my third model

This will be my third model constructed. I really appreciate the service and the customer support is exceptional. The models are fantastic. Thank you so much; I will remain a dedicated subscriber.

Date of experience: Dec 23, 2025

Marta Reed Guest

2 months ago

Check shipping destinations carefully

It became easier as I learned to verify where to send my order.

Date of experience: Dec 22, 2025

Lara H. Guest

2 months ago

Good experience, but unclear costs

Everything was satisfactory except for the lack of cost transparency.

Date of experience: Dec 22, 2025

Emmanuel Clark Guest

2 months ago

Misleading pricing

Misleading pricing practices. They lure you in with a reasonable subscription model, then hit you with an unexpected $180 charge. Additionally, there are shipping delays for all items. You pay for merchandise, but delivery is delayed.