Review Time
I had my first order with this company and was mighty impressed. I ordered a large quantity of Suma tins that are difficult for me to purchase. Much cheaper than purchasing from other online retailers. They were all available and with bb dates of September 2028 but mostly December 2028 so plenty of time to use. I chose an 8am to 2.30pm timeslot and was
updated on the day when the delivery would take place and it was just 10 mins earlier which was fine. The delivery man Farah 004 was most pleasant and he took the box of tins in for me and unpacked them which was very helpful. Extremely happy with the service and so pleased I now have a lot of my favourite tins. Wouldn't hesitate to order again if the need arises for anything in future.
I had my first order with this company and was mighty impressed. I ordered a large quantity of Suma tins that are difficult for me to purchase. Much cheaper than purchasing from other online retailers. They were all available and with bb dates of September 2028 but mostly December 2028 so plenty of time to use. I chose an 8am to 2.30pm timeslot and was
updated on the day when the delivery would take place and it was just 10 mins earlier which was fine. The delivery man Farah 004 was most pleasant and he took the box of tins in for me and unpacked them which was very helpful. Extremely happy with the service and so pleased I now have a lot of my favourite tins. Wouldn't hesitate to order again if the need arises for anything in future.
I've been a loyal customer for years, but the delivery service has become unacceptable. They send incorrect substitutes without consulting me, my orders are often incomplete, and some vegetables arrive nearly spoiled. I waste time asking for refunds, and they ignore agreed collection times—my family was startled awake by a doorbell at 8am on a Saturday due to their errors, despite my clear request for 10am. Completely unreliable, and I will not be using their service again nor would I recommend it to others.
I've been a long-time customer, but their delivery service has been disappointing. They send incorrect substitutes without asking, orders are often missing items, and some produce arrives nearly spoiled. I spend time emailing for refunds, and they ignore scheduled collection times—my family was abruptly woken by a doorbell at 8am on a Saturday due to their mistakes, despite my request for 10am. Completely unreliable—I won't be using their service again and wouldn't recommend it to anyone.
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Delivering fresh seasonal English farm food to London.
Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.
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