Review Time
When I first contacted Fay, they responded quickly and I was able to see a dietician within the week. Anna has been so informative and kind with a lot of good information. They have filed my insurance and already got the EOB after two weeks and fully covered. The app is easy to use. I am looking forward to the next 10 weeks and to see what else they have to tell me.
My Fay Nutrition consultant deserves FIVE STARS!!! She has so many healthcare degrees, is knowledgeable, caring, professional & has helped me so much over the past 6 months! The Billing dept is NOT helpful! I was continuously billed for services that my insurance covered 100%. EACH session, I had to contest the bill. I finally contacted the better business bureau bc NO ONE from billing would take care of the billing issue. Fay Nutrition BILLING NEVER reached out to me even after I repeatedly asked to speak to someone in billing. They also asked for a donation when I signed up for services. To be fair, the billing dept refunded my donation and it APPEARS as if they finally rectified the "over billing." after my last session. But only bc I filed a complaint with the better business bureau! Apparently I am not the only person who has filed a complaint with Fay Nutrition BILLING We'll see if this issue is completely resolved....Do not let this review prevent you from signing up for Fay Nutrition services as I believe that my nutritionist/ consultant is well WORTH the billing hassle. Just be prepared for a fight in case you are overcharged! Thank you better business bureau and thank you Connie, my sweet nutritionist!!!
Estoy en mi segunda semana y me gusta. La representante tiene mucho conocimiento. No me siento solo. He intentado varios tipos de dieta en el pasado y fallé porque lo hacía solo. Espero poder alcanzar mis metas.
I truly value the chance to work with the service for my dietary needs during this stage of my life. My dietitian is exceptional and incredibly patient. She has guided me through what could have developed into an eating disorder. I am very thankful.
Salina V. is awesome!
I owe this new chapter of my life to Fay and Salina V. who made sure I didn’t have to do anything but commit. Billing and everything else was taken care of automatically. I’m impressed I lost weight with minimal effort. Salina is flexible and encourages me when I’m honest about foods I don’t like or foods I shouldn’t have eaten.
I never feel like I’m client 101. She’s always on time for appointments and attentive during the entire appointment. She’s taken a personal interest in my healthcare journey and she gets really happy and excited about each milestone I reach. She shows she understands my health challenges that limits my daily activities. It’s a huge relief to know that her recommendations are tailored to my current circumstances and not motivated by getting quick results. I love the Fay App, and the electronic log for meals because it calculates everything for me. Thank You!
Michele has been fantastic. I have multiple concerns, primarily related to digestion. After experimenting with various approaches, my symptoms have become less severe. While I still experience some issues, the overall improvement has provided me with significant relief and reduced my anxiety regarding stomach problems.
I thought I was managing everything perfectly by myself. After speaking with the representative, I now know how to implement the right changes and maintain my progress. I am excited for our upcoming meetings. The representative is knowledgeable and attentive to my concerns. I'm pleased to share that I've lost 18 lbs. and have been able to stay focused during the holiday season.
This is a fantastic and convenient method to stay in touch online with a nutritionist! I am thrilled to be working with the representative at the company, as they help me stay on track! The simplicity is amazing, and the motivation keeps me healthier.
This app has proven to be very beneficial, and I appreciate the opportunity to earn free meals simply by consulting with my nutritionist and achieving my targets. I've already received two $5 gift cards from it. My nutritionist is fantastic and provides excellent support.
The nutrition service is fantastic, and I'm so thankful a friend shared it, or I might have missed out. My nutritionist is exceptional—thorough, educational, compassionate, and practical. It's clear she is deeply passionate about her role. I'm truly appreciative of having discovered her through this service, and she has made a positive impact not just on me but also on my family!
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