Review Time
Fena’s Open Banking is a game-changer.With Fena, the checkout process is smooth, secure, and customers actively use it. The experience feels modern and effortless.The onboarding was fast, and the team were hands-on from day one. They supported the integration into my Magento setup and, when we encountered a technical issue, they updated the module to ensure it worked properly with my system. That level of responsiveness is rare.Communication has been excellent — quick replies, flexibility on rates, and even face-to-face meetings over Google Meet. It never felt like I was just another ticket in a queue.If you’re considering Open Banking as a payment method, Fena makes it simple, reliable, and genuinely frictionless.Strongly recommended.
Fena’s Open Banking is a game-changer.
With Fena, the checkout process is smooth, secure, and customers actively use it. The experience feels modern and effortless.
The onboarding was fast, and the team were hands-on from day one. They supported the integration into my Magento setup and, when we encountered a technical issue, they updated the module to ensure it worked properly with my system. That level of responsiveness is rare.
Communication has been excellent — quick replies, flexibility on rates, and even face-to-face meetings over Google Meet. It never felt like I was just another ticket in a queue.
If you’re considering Open Banking as a payment method, Fena makes it simple, reliable, and genuinely frictionless.
Strongly recommended.
We have been using Fena now for over 2 years and it has been a game changer for our Bristol CBD business. Their system integrated easily with our woocommerce shop and many of our customers choose to pay by Fena as they know it is easy to use and saves money that otherwise would get paid to visa or mastercard. Fenas customer support has always been prompt. We recently set up recurring payments with some subscription customers which was simple to do. We're fans and hope to continue to grow our relationship.
Ive been with Fena for nearly 2 years. The onboarding was seamless.I have a WooCommerce store it was super easy to setup.Recently I had some issues migrating to their new systems, nothing major. It took one phone call for Scott and Qasim to be on it to solve the problem.The issue was resolved fast, which is really important when running an e-commerce store.I highly recommend this company
We've had an excellent experience working with Fena. From the very beginning, the entire process has been incredibly smooth and straightforward. The platform is user-friendly, and it's clear that a lot of thought has gone into making it intuitive and efficient.What really stands out is the level of support we’ve received. The Fena team has consistently been on hand to help with any questions or adjustments, often going above and beyond to ensure everything runs seamlessly. Their responsiveness and professionalism have made a real difference.It’s refreshing to work with a supplier that is both reliable and genuinely supportive. Highly recommended!
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