Review Time
Overall a great vacation. The only hiccups were transfer delays from Fiji airport to boat. It was 2 hours of waiting. Also the rooms were not ready when we arrived. The second destination again room delay. The family room for four was not set up properly. Each delay was handled by the resorts well once they were made aware of the situation. As I said we had a great time and valued the overall experience.
Melissa was beyond amazing! She was helpful when I needed it and any question I had she would answer it before me asking. Her knowledge of Fiji and the airlines is unmatched. I began my own research but through friends they recommended her because I was getting stressed and frustrated. ALL of it was alleviated once I contacted her. All taken care of. 5 ⭐️⭐️⭐️⭐️⭐️Thx you so much 🤙🏽
The entire trip was planned perfectly with the coordinated transfers and check-ins. Melissa understood the needs of our extended family group and our expectations were exceeded. Highly recommend the st Regis bora bora for families that love the water. We were with my 3 sons ages 10-13 and they loved riding the bikes h the rough the property and could be so independent. They were never bored and enjoyed all the water activities and jumping off the deck into the ocean, swimming with Moana in the lagoon, and the delicious breakfast buffet. We can’t wait to return to paradise!
Fiji and the Tides Resort were amazing and we would totally go back. However, there was a date discrepancy we noticed on our paperwork as we were checking out of one hotel and heading to next hotel. We noticed the date was wrong. We immediately had anxiety that we were going show up and have no where to stay. I emailed our travel agent Melissa and told her the date was wrong and asked her to confirm. When we arrived at the hotel, thankfully, we were there on the right day despite the paperwork saying something different. So, I emailed Melissa back and said we are here, checked in and everything was fine. I never received an email back from her. I thought it was strange she never replied to our email. The resort gets 5 stars!
My family and I really wanted to go to Fiji but when I started doing my research I quickly realized that I needed help! Melissa could not have been more patient and knowledgeable. Our trip was perfectly planned and we loved where we stayed, Musket Cove Resort. The people in Fiji are some of the kindest people we have ever met. We can't wait to go again and we will definitely need Fiji Vacations help again!
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