financeofamerica.com

4.7
4.7 Based on 1.2K reviews

Our goal? Helping you accomplish yours. Finance of America’s mission is to help people feel the joy and accomplishment that comes from living retirement to its fullest. As an industry-leading reverse mortgage lender, we bring a proven track record of nev...

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Average Rating

4.7

/
5

1.2K Reviews

5 Star
81%
4 Star
11%
3 Star
5%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Walden Butler
Expert guidance

The reverse mortgage specialist was exactly that—a specialist. She was knowledgeable about the product and provided excellent assistance.

5
Date of experience: Dec 09, 2025
Danielle
Great communication

The representative was excellent at communicating, keeping us informed about our progress. She provided valuable insights into the reverse mortgage process.

4
Date of experience: Dec 09, 2025
Rudy Kelly
A seamless and professional experience.

My experience with the company was smooth and professional. The team was responsive, provided clear explanations, and made the process feel much less stressful than I anticipated. Overall, I felt well taken care of.

5
Date of experience: Dec 08, 2025
Geoffrey Turner
Smooth and efficient experience

This loan was processed quickly with minimal issues. The team was easy to collaborate with and the closing went seamlessly. I would recommend this service to anyone looking for a reverse mortgage.

5
Date of experience: Dec 02, 2025
Claire Barnes
Address error in documents

There was an address error in the closing documents, which caused a delay as the notary had to return.

4
Date of experience: Dec 02, 2025
Dawn Baker
Overall great experience

Everything was excellent. The representative was very professional and addressed all my inquiries. I had a terrible experience with another company, so I highly recommend this service.

5
Date of experience: Dec 02, 2025
Wilmon Foster
Owner

The representative was extremely helpful!

5
Date of experience: Dec 02, 2025
Jermaine Long
Excellent communication

The representative was outstanding in responding and returning calls with updates. They kept me informed throughout the entire process. Great communication is very important to me.

5
Date of experience: Dec 01, 2025
Bella Brooks
Easy process with clear guidance

The representative made the process straightforward and was clear on every step.

5
Date of experience: Nov 29, 2025
Ingrid Morgan
Informed every step of the way

My loan officer and processor were exceptional and kept me well-informed throughout the entire process.

5
Date of experience: Nov 27, 2025

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Business Details

  • Our goal? Helping you accomplish yours.

    Finance of America’s mission is to help people feel the joy and accomplishment that comes from living retirement to its fullest. As an industry-leading reverse mortgage lender, we bring a proven track record of never taking our customer’s trust for granted. With our recent acquisition of American Advisors Group (AAG), we brought the industry’s top retail and wholesale platforms under one roof, firmly establishing Finance of America as the undisputed industry leader. This consistent commitment to leadership and trustworthy excellence has earned us an “A+” rating from the Better Business Bureau® and the honor of being one of the top-rated reverse lenders on ConsumerAffairs.com**.

    *Finance of America is listed as Best Reverse Mortgage Lender by Bankrate in this article, published January 2024.

    **As of May 2024. Top Reverse Mortgage Lenders must have verified reviews on ConsumerAffairs, an overall satisfaction rating of at least 4 stars, and at least a 2:1 ratio of 5-star to 1-star reviews. Finance of America Reverse LLC pays a monthly fee to participate in the ConsumerAffairs Authorized Partner Program.
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  • email reviews@financeofamerica.com
  • call 18669480003
  • language https://www.financeofamerica.com

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