Review Time
1.I would suggest avoid this company.I ordered 4 shirts and all are very small compared to their sizing chart.No return address listed on the website or in the package.Also no advertised contact telephone Number or address.All are Red flags. It looks like I am stuck with 4 expensive shirts.If you order and your items do not fit, there is no option to return.One of the advertised email addresses for customer services is wrong.When I finally found the correct address, they do not respond.BEWARE!Jamie Rogers Order No 19682.I have received an email from them offering portal link to REQUEST a return.I have filled the link out and I am waiting for further instructions.!!More updates to follow.....3. Day 2 updateFinally received confirmation that the goods can be returned, TO FRANCE.! Package up a took to post Office , 15 POUND return cost, nearly 20% of the cost of the Tee shirts.!.Loads of restrictions from them on the return , they won't accept if they have to sign for the package among the restrictions.Its on its way so I will update the progress.
This is my second post regarding Fincut. I posted three day's ago and also replied to their response and still no success in contacting "customer services" even after responding to their email link. I have tried numerous times to contact them vis Trust Pilot, Facebook, Messenger and email plus their online form to no avail. The tee shirts are two sizes too large following their measuring tool. I would like a refund and understand I pay the return postage but they do not provide the pre paid returns label as they refer to in their returns policy? The two email addresses they provide do not exist as emails bounce back "undeliverable". I will probably now receive their automated reply and another email link to reply to which I notice goes to anyone wanting to return items and giving 1 star rating! To rub salt in I have had two emails from Fincut asking "how did we do"! Awful company to "try" to do business with.
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