firefly-collection.com

4.7
4.7 Based on 12 reviews

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Average Rating

4.7

/
5

12 Reviews

5 Star
92%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
8%

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Basil Kelly
Wonderful holiday

Wonderful holiday! A friend recommended booking my next trip with this service, and it was an amazing experience! The team was very attentive, considering all my needs, and put my mind at ease throughout the process. I can’t thank the team enough for such a smooth experience - my holiday was perfect. Thank you!

5
Date of experience: Sep 16, 2024
Bryan Adams
A word of caution...

I want to share a caution regarding the service, which acts as an agent for various holiday providers, assisting customers throughout the booking process. While they may seem reliable, there have been troubling issues in the past. Specifically, once payment is made, if one of their holiday provider clients goes bankrupt, you might lose your money entirely. Unfortunately, the service does not take responsibility in such cases. A recent bankruptcy led to significant public fund losses. I strongly advise booking elsewhere.

1
Date of experience: Aug 01, 2024

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