fishpond.com

2.8
2.8 Based on 122 reviews

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Average Rating

2.8

/
5

122 Reviews

5 Star
36%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
49%

All Reviews

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Review Time

Donald K.Marshall

5
Date of experience: Feb 10, 2026
Jennifer Jones
I ordered a CD from Fishpond on 3/01/26 estimated delivery was 30/01/26 to 06/02/26. On 4/02/26 I ha

I ordered a CD from Fishpond on 3/01/26 estimated delivery was 30/01/26 to 06/02/26.
On 4/02/26 I had a delivery from Aramex couriers from Fishpond.
Inside was a book, it had nothing to do with the CD I had ordered and paid for.
There was no order form and no information on where I could return the book.
I tried contacting Fishpond which turned out to be a total waste of time. Their email came back with this is an unmonitored email address.
They have no contact phone number.
I would not ever use this company again. Thankfully the CD I am never likely to receive was inexpensive. It could have been worse.
Anyway whoever receives my CD I hope you enjoy it.
I did what I should have done in the beginning ordered it from Amazon.
I hope this review stops someone else from being messed around

1
Date of experience: Feb 09, 2026
Jennifer Jones
Wrong order received

I ordered a CD from Fishpond on 3/01/26 estimated delivery was 30/01/26 to 06/02/26.On 4/02/26 I had a delivery from Aramex couriers from Fishpond.Inside was a book, it had nothing to do with the CD I had ordered and paid for.There was no order form and no information on where I could return the book.I tried contacting Fishpond which turned out to be a total waste of time. Their email came back with this is an unmonitored email address.They have no contact phone number.I would not ever use this company again. Thankfully the CD I am never likely to receive was inexpensive. It could have been worse.Anyway whoever receives my CD I hope you enjoy it.I did what I should have done in the beginning ordered it from Amazon. I hope this review stops someone else from being messed around

1
Date of experience: Feb 04, 2026
Neroli Luckett
Beware when buying

Bought a book on ebay full price listed as new took weeks to be delivered. Finally received it, it was a second. Not impressed with this seller.

3
Date of experience: Jan 08, 2026
Mike  Bell
Upgrade to Premium without ever requesting....SCAM!

I used Fishpond in 2020 when I was based in the UK. I am based in Sydney, Australia. I haven't used it since. Out of the blue, I received an email saying I have successfully upgraded to a Premium Account, which, I understand, carries a fee of $49.95. The only way to cancel is to submit an online request to cancel my account, which I have done.

1
Date of experience: Jan 03, 2026
You might get your books, eventually

Ordered 5 books on 11/8, all with an estimated delivery date the first week of December. As of 12/29 I have only received 2 of the books. None of them arrived of time for Christmas. When I tried to cancel the order they wanted the charge me huge fees because they are unable to get the book they promised. I would never, ever shop here again.

1
Date of experience: Dec 28, 2025
Barkless Dog
1 star isn't low enough.

Item advertised as In Stock so I placed an order ($100+) Over a month goes by and nothing.Reach out to enquire about order and am told that they "are having difficulty sourcing the item and cannot guarantee ability to fulfill order."Advertised as IN STOCK. Such as scam. Now...Time to sit back and see if I ever get a FULL REFUND. Total scam. Avoid this company! Spread the word. Internet, do your thing.

1
Date of experience: Nov 24, 2025
Ian Jones
Ordered a book and it never arrived

Ordered a book and it never arrived. Asked for a refund and they kept nearly half the amount I'd paid! Definitely seems like a scam site

1
Date of experience: Oct 26, 2025
Old Shrek
I would have rated zero stars

I would have rated zero stars, but you HAVE to put at least one. This place does not even deserve that. For the SECOND time in 2 years, I tried to buy a few titles that were either not pressed in the 90's or are otherwise 'hard to find'. Both times I waited MONTHS only to find that they'd deleted items from my order, because they can't actually get them from somewhere else, to pushing the order back week after week after week, month after month, because they took your order, and THEN attempted to order it themselves, only to find it's 'unobtainium'. (means can't be found, bought or sold). Horrible customer service, canned replies or curt, indifferent ones... DO NOT ORDER FROM THIS SITE. SCAMMERS, LIARS, and false advertisers.Oh, yeah, Edit here, To even post this negative review, I was required to provide an email address, or login with my social media accounts (which required me giving them access to all my future meta information, likely to be sold ILLEGALLY to advertisers to fill up my inbox with spam.) Just totally inappropriate, scammy, lying scumbags.

1
Date of experience: Oct 11, 2025
Stephen M. Cadwalader
Took my money

Took my money. They emailed within days there may be a delay in shipping. Waited over a month. Can't submit inquiry on their website since October 2025. They have all of my billing & contact info. They are designed to defraud.

1
Date of experience: Oct 08, 2025

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