Review Time
I ordered a CD from Fishpond on 3/01/26 estimated delivery was 30/01/26 to 06/02/26.
On 4/02/26 I had a delivery from Aramex couriers from Fishpond.
Inside was a book, it had nothing to do with the CD I had ordered and paid for.
There was no order form and no information on where I could return the book.
I tried contacting Fishpond which turned out to be a total waste of time. Their email came back with this is an unmonitored email address.
They have no contact phone number.
I would not ever use this company again. Thankfully the CD I am never likely to receive was inexpensive. It could have been worse.
Anyway whoever receives my CD I hope you enjoy it.
I did what I should have done in the beginning ordered it from Amazon.
I hope this review stops someone else from being messed around
I ordered a CD from Fishpond on 3/01/26 estimated delivery was 30/01/26 to 06/02/26.On 4/02/26 I had a delivery from Aramex couriers from Fishpond.Inside was a book, it had nothing to do with the CD I had ordered and paid for.There was no order form and no information on where I could return the book.I tried contacting Fishpond which turned out to be a total waste of time. Their email came back with this is an unmonitored email address.They have no contact phone number.I would not ever use this company again. Thankfully the CD I am never likely to receive was inexpensive. It could have been worse.Anyway whoever receives my CD I hope you enjoy it.I did what I should have done in the beginning ordered it from Amazon. I hope this review stops someone else from being messed around
I used Fishpond in 2020 when I was based in the UK. I am based in Sydney, Australia. I haven't used it since. Out of the blue, I received an email saying I have successfully upgraded to a Premium Account, which, I understand, carries a fee of $49.95. The only way to cancel is to submit an online request to cancel my account, which I have done.
Ordered 5 books on 11/8, all with an estimated delivery date the first week of December. As of 12/29 I have only received 2 of the books. None of them arrived of time for Christmas. When I tried to cancel the order they wanted the charge me huge fees because they are unable to get the book they promised. I would never, ever shop here again.
Item advertised as In Stock so I placed an order ($100+) Over a month goes by and nothing.Reach out to enquire about order and am told that they "are having difficulty sourcing the item and cannot guarantee ability to fulfill order."Advertised as IN STOCK. Such as scam. Now...Time to sit back and see if I ever get a FULL REFUND. Total scam. Avoid this company! Spread the word. Internet, do your thing.
I would have rated zero stars, but you HAVE to put at least one. This place does not even deserve that. For the SECOND time in 2 years, I tried to buy a few titles that were either not pressed in the 90's or are otherwise 'hard to find'. Both times I waited MONTHS only to find that they'd deleted items from my order, because they can't actually get them from somewhere else, to pushing the order back week after week after week, month after month, because they took your order, and THEN attempted to order it themselves, only to find it's 'unobtainium'. (means can't be found, bought or sold). Horrible customer service, canned replies or curt, indifferent ones... DO NOT ORDER FROM THIS SITE. SCAMMERS, LIARS, and false advertisers.Oh, yeah, Edit here, To even post this negative review, I was required to provide an email address, or login with my social media accounts (which required me giving them access to all my future meta information, likely to be sold ILLEGALLY to advertisers to fill up my inbox with spam.) Just totally inappropriate, scammy, lying scumbags.
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