Review Time
Bikash was fantastic told us what he was going to do - ensured we got our washing in and was done in a very timely manner I have recommended him to family & friends - after the job he fully informed us what was done - he was professional
My experience has been quite disappointing. I strongly recommend anyone considering engaging with this service to carefully review the terms and, under no circumstances, commit to a long-term contract. Their focus seems to be solely on revenue, and attempting to cancel turns into a significant hassle. I entered into a 12-month agreement in 2024 that was supposed to end in October 2025. I intended to conclude the contract at its expiration. However, they continued to charge me in November because, according to the fine print, they required a month's written notice for cancellation. I promptly provided that notice, thinking it would resolve the issue, but I was mistaken. I was charged again in December. Since then, I've exchanged numerous emails and received various excuses. Eventually, I was told that my contract had been canceled and that I wouldn't be charged in January. Great, but I was informed my refund would only be processed once it was approved. Their office stated it was submitted for approval in early January—all for a mere $28. Are they serious? As I mentioned earlier, be cautious and don't fall for their sales tactics. What a frustrating experience.
I signed up for a subscription, but it has been 18 months since my last inspection. I’ve attempted to schedule a new inspection, but they don’t return my calls. I’ve also tried to cancel the monthly payments, yet they continue to charge me. I cannot recommend this service.
I signed up for a subscription, but it has been 18 months since my last inspection. I’ve tried to arrange a new inspection, but they never return my calls. I also attempted to cancel my monthly payments, but they keep charging me. I cannot recommend this service.
I booked a service for the following Monday, but no one showed up. There was no communication from the company. When I reached out the next morning, I was told they could reschedule for a week and a half later. I have lost all trust in this company. I advise against their subscription service and suggest finding another provider.
We scheduled a service for this morning from 7 AM for multiple units and garages, but it’s now 8:25, and they haven't contacted us or shown up. Our tenants were advised to be home for the pest spraying, but now they are left waiting. After a previous poor experience, we decided to give them another chance, but they have disappointed us again.
The pest spray was unsuccessful. I thought I was using a different service, but they showed up without notifying me of a merger. I wouldn't have chosen them. I still have a cockroach issue, and they informed me that there’s no warranty for outside treatments. I recommend sticking with local businesses.
The company has a policy requiring clients to allow them to record and save credit card details for bookings. They claimed they wouldn't save them but would only charge after the service. This raises concerns, especially with recent data breaches at other companies.
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Flick Pest Control Sydney
Address: 9/145 Arthur St, Homebush West NSW 2140
Phone: (02) 8412 2400
Flick Anticimex is one of Australia’s leading pest control and hygiene companies with over 95 years of reliable, safe and professional service. We proudly provide services to residential homes and Australia’s major industrial, government, resource and commercial sectors. From bedbugs to food safety, you can trust Flick to keep your indoor environment clean and healthy.
Our vision is to be the global leader in preventative pest control and hygiene services. Through prevention, new technology and sustainable solutions, we give our customers peace of mind in their daily lives.
We operate from over 36 branches and depots across Australia and New Zealand, with a vast network of pest control & hygiene operators offering superior localised service in line with global best practice standards to meet client needs. Our widespread coverage encompasses servicing 54,000+ B2B sites on behalf of 46,000 customers and over 100,000 residential customers. Flick Anticimex looks forward to enjoying accelerated growth in the Asian market through our recent entry into Singapore and Malaysia.
Flick is proud to offer tailor made pest management and hygiene solutions within all major market sectors including; food manufacturing, retail industry, commercial property management, warehouse / industrial, logistics, hospitals, aged care, education, government, defence establishments, the mining industry, telecommunications, financial institutions and the aviation and maritime sectors.
Are you interested in working for NZ's leading pest control and hygiene services company?
Flick Anticimex is one of New Zealand's leading pest control companies. Today, we operate from over 36 branches and depots across New Zealand and Australia, offering superior localised service to meet individual client needs.
Since 2013, Flick has proudly been a part of the Anticimex group, an international service company originating in Sweden.
We have a strong business culture which is characterised by our shared values and empowered by our vision and guiding star.
We are always on the lookout for qualified and skilled personnel to join our dynamic team, so that we can continue to provide the level of service that our customers demand and deserve.See more
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