floraindia.com

2.8
2.8 Based on 21 reviews

FloraIndia believes that the best way to express your feelings and celebrate any occasion is by saying it with flowers. We help you reach out across the seas and touch the hearts of those you love and make your presence felt no matter where you are & we d...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.8

/
5

21 Reviews

5 Star
43%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
52%

All Reviews

Filter Reviews

Review Time

itang42
Significant Improvement in Service and Quality

I want to share an observation. During my last order, I faced considerable frustration, which made me hesitant to return to the platform. However, I was impressed by the product quality, which encouraged me to try again. This time, I can confidently say that the product quality has remained excellent, and they have clearly made improvements in their service. I understand that occasional issues can arise. Overall, a fantastic product and a much better experience this time.

5
Date of experience: Dec 27, 2025
Damian Lewis
Much Improved Experience

I want to highlight something. The last time I ordered from this platform, I was quite frustrated and thought about not returning. However, I genuinely liked the quality of their product, which encouraged me to give it another chance. This time, the product quality was consistent, and they clearly improved their service as well. I understand that issues can happen to anyone. Overall, a great product and a significantly better experience this time.

5
Date of experience: Dec 25, 2025
May Walker
Timely Delivery and Excellent Quality

I ordered a cake for my parents' anniversary just a day in advance. The cake arrived right on time and was incredibly delicious, looking just like the picture. I had ordered before seeing the reviews for the platform and had lost hope about the delivery. When my sister and parents praised it, I felt compelled to leave a review. It's unfortunate that others had negative experiences. Hopefully, those issues will be resolved soon.

5
Date of experience: Oct 25, 2025
Amy Wilson
Very Disappointed

I am extremely dissatisfied with the service, not once but twice. Both times, the team informed me at the last minute that the flowers I ordered were unavailable and offered substitutes. I paid over 2000, only to receive an average bouquet that any local florist would sell. The cake I received was also quite different from what was advertised. They are clearly misleading customers into paying more for subpar products. I urge you to avoid this service.

1
Date of experience: Oct 19, 2025
Colleen Rogers
Terrible Cake Ordering Experience

I had the worst experience ordering a cake for my daughter today. When I placed the order, they assured me it would be delivered today and charged an extra fee for delivery. After I paid, they suddenly changed their story, claiming the cake was unavailable. I requested a refund, but they ignored me and said it would take seven days. Please do not buy from this service; it feels fraudulent.

1
Date of experience: Oct 11, 2025
Janey Carter
Unbelievably Good Service

I have to say, they did something truly remarkable with my order. The gift was beautifully prepared, making the surprise worthwhile. I loved the quality of the products as well.

5
Date of experience: Sep 24, 2025
Tiffany Cook
Quick Delivery Despite Delay

I needed to send gifts urgently, and while they were delivered a bit late, they informed me beforehand about the timing. The quality of the products is simply amazing; definitely worth trying.

5
Date of experience: Sep 14, 2025
Lance Wright
Simple Ordering Process

The ordering process was easy, and even though there was a slight delay, they kept me informed. I received a fresh bouquet along with a delicious cake.

5
Date of experience: Sep 08, 2025
Rebecca
No Response and No Refund

I ordered a cake from this unreliable platform. I did not receive my order and still haven't received a refund even after 10-15 days, which was the promised timeframe. Please avoid this site; there is no contact number, and their email responses are lacking.

1
Date of experience: Aug 26, 2025
Kian Long
Poor Experience with Customer Service

As a new user, I tried this service for my wife's birthday on August 22. I ordered a cake and fresh flowers for delivery that day, placing the order two days in advance. It was a terrible experience. They charged for delivery but didn't deliver until 7 PM, only then notifying me that the items were at their warehouse. Since it was for my wife's birthday, I expected it to arrive earlier. By then, the flowers were wilted. I cannot recommend this service to anyone.

1
Date of experience: Aug 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • FloraIndia believes that the best way to express your feelings and celebrate any occasion is by saying it with flowers. We help you reach out across the seas and touch the hearts of those you love and make your presence felt no matter where you are & we do all this, with beautiful, charming and stunning flower arrangements.

  • email info@floraindia.com
  • call +919350551301
  • language https://www.floraindia.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More