Herschel Scott

Outstanding Service After a Puncture

After getting a puncture, I went straight to the shop, and the entire experience was fantastic. The team quickly examined my bike and contacted me to explain the issue, their solution, and the costs i...

Ivo

Kompetente og servicemindede

Jeg kan kun anbefale RenCykel for deres faglige kompetencer, og så er de superflinke og altid smilende. Keep up the good work

PANTOFLASHD

This is amazingly good service

This is amazingly good service! I highly recommend it. Very friendly, punctual, and excellent communication. Pick-up, drop-off and service prices are also reasonable. I hope many people use it.

Rowland

I'd without hesitation give Rencykel 5…

I'd without hesitation give Rencykel 5 stars for their service. From the phone, to the pick up of my cargo, to the e-bike service. I will without a doubt return to Rencykel. Thank you lads

Marianne Brown

Not recommended

I got a voucher for a general service (700dkk), but the guy starting listing problems with the bike, and they refused to do the service if I wouldn’t change chain, gears, bracket, tires and breaks (40...

Vol_fang84

Delays and logistics issues

I received a message telling me my bikes were ready and would be delivered the same day (two bikes). Waited the whole day, the driver showed up finally at 17:30 with only one of them and no informatio...

Даниел Йорданов

The bike was received within 8 days. The appearance corresponded to the photos and exceeded my expec

The bike was received within 8 days. The appearance corresponded to the photos and exceeded my expectations. Assembling the bike took me about 1 hour because it was the first time I saw a high-end ele...

JB41

Canyon Neuron 9 Sl

Excellent service and a very nice and well-maintained Neuron. Very good technical service and service by the staff. Thank you very much

Lester Clark

I buy refurbished bicycle

I buy refurbished bicycle. The bike is as described. Sent on time, not late

GA68

Very professionel dealership.

Would like to thank H&B for an extremely professional service and correspondence throughout. There were quick answers to my questions and H&B were so nice to send video recordings of what was requeste...

Sky Harris

Great deal at great price

Great deal at great price . Buying from H&B Exclusive is highly recommended if someone is looking for new or another bike .Waiting for spring to enjoy !Darius

Mort

Very good and fast service

Very good and fast service. I got quick answers to all questions. The product was quickly shipped.

Amy Bell

Exceptional Performance Across Multiple Bikes

I ride four different bikes: an alloy gravel bike with quality wheels, an older winter road bike with rim brake wheels, a titanium hardtail equipped with handmade 29ers, and a trail mountain bike with...

Alan Foster

Exceptional Service and Quality Product

I bought a gravel wheelset that was nearly new. When I placed my order, I mistakenly typed the wrong freehub body model. Upon realizing my error, I reached out to the support team for guidance. They p...

diabloj4290

Smooth transaction and product is…

Smooth transaction and product is great. Shipped quickly and well packaged.

Peleg Morris

Great wheels and service

Great wheels and service, ordered spare valves, arrived in a couple of days yhanks

Sykorax_66

I had a problem with my rear Hub on my…

I had a problem with my rear Hub on my XC Race wheel set. I contacted Hunt via their website and within 3 days a brand new Hub arrived with clear instructions on how to fit it. However a key part had...

audeo2

I love HUNT wheels

I love HUNT wheels! Really, the wheels are light, high quality and robust. I already have ordered my secondwheelset for my gravel bike.Bides that, the shop or shopping at HUNT is so convenient. They h...

Marlon Franklin

From start to finish, then experience I had from the initial phone conversation to talk about the bi

From start to finish, then experience I had from the initial phone conversation to talk about the bike I wanted, all the way through to picking it up, was first class. Nothing was too much trouble and...

Sheryl Long

New Cervelo Caledonia 5 winter bike!

Always a pleasure to get a new bike from Matt. Brilliant attention to detail from him and great at communicating progress. Bike-fitting and personalised measurements spot on. Would highly recommend Th...

Thaddeus L.

Exceptional Service.

I cannot recommend the Bicycle Lounge highly enough. From my first visit to the final bike fit, the whole process was a pleasure. The level of service provided and the advice given was exceptional. I...

OmarMC

Booked my road bike in for a service

Booked my road bike in for a service. Parts replaced, all set up perfectly, and ready as promised in 4 days. Went out for a long ride straight away and couldn’t have had a smoother, quieter experience...

Matthias P.

Excellent service and highly recommended

I have brought a new Wilier bike from The Bicycle Lounge and the support, advice and service has been excellent. Everything from the initial enquiry to the bike fitting was brilliant. I really appreci...

Lindy Scott

Absolutely fantastic professional and…

Absolutely fantastic professional and friendly service. Can’t recommend The Bicycle Lounge enough. Thanks guys!

Veeraya Padungkwan

They are a scam. Renting out a scooter and it stopped working after 2 days. Asked to change scooters

They are a scam. Renting out a scooter and it stopped working after 2 days. Asked to change scooters but then said there were no availability. After returning the scooter they still charged me for ano...

Noah Anderson

Zoomo ebikes Melbourne Team the best

I found Zoomo to be much cheaper compared to other ebike shops. Every ebike shop has its pros and cons, but I chose Zoomo cycle because their bikes are safe and meet Australian regulations. I tested e...

ErwCou34

High rent prices with friendly team and durable bikes!

I am an old clie with Zoomo, So, The Zoomo team, especially “Hugo”, have never let me down. They are so kind, helpful, and go the extra mile to provide the best customer service. On the other hand, re...

Wendy Morgan

24/7 assistance and kind nature

Their assistance in any issue arose is very helpful. Team is very kind and friendly and provide assistance anytime according to the my comfortable schedule.

TP59

Good bike experience

Good bike experience. Reliable battery life

Tyler Price

Rent is pretty high when compared to…

Rent is pretty high when compared to the competitors(Connectbike, Buzzbike).Email support is good. Not much like wowww It's ok.

Emma B.

Twee fietsen aangeschaft met veel variëteit en behulpzaam personeel

Ik heb twee fietsen aangeschaft en was onder de indruk van de uitgebreide selectie. De mogelijkheid om ze uit te proberen voordat we een keuze maakten was ideaal voor ons. Het personeel was vriendelij...

Wayne P.

A Delightful Surprise from Cheapassbikes – Quality and Personal Touch!

Never judge a book by its cover, or a bike company by its name! My experience with Cheapassbikes, a Dutch gem in the online bike market, has been nothing short of spectacular.🚲 Stunning Quality: The...

Alvin Rogers

Good bike and great service

Good bike and great service. The front bike light is a bit dodgy and the standard is not the strongest, but I won't hold that against the company. A few additional photos of the bike would not have go...

Deanne Clark

The seller was very kind

The seller was very kind, when me and my girlfriend were looking for some road bikes to suit our needs, which were nowhere to be found but here! He was also kind enough to change one of the seats with...

Naomi Taylor

Awesome bike bought here

Awesome bike bought here, delivered the next day nothing to worry about!

EB

The bike could use one or two new…

The bike could use one or two new parts, but overall a good experience, fast delivery, with fair price

Uriah Walker

Advice, support and delivery

After some very good and relevant advice and measurement instructions, Hagon satisfied all dimensional requirements (including wish list features) with the relevant type of twin rear shock units.Order...

Dean Bell

Excellent experience - recommended.

Great personal service. I have recently bought progressive fork springs and then a few months later a rear shock absorber. On both occasions the advice given was excellent and the items, which were of...

Maura Taylor

Absolutely terrible customer service

Dreadful, their website is not secure and boots you out when trying to pay, contacting customer support is a complete waste of time as they know about it but aren't prepared to fix it, their security...

Brooks

Absolutely fantastic advice and service…

Absolutely fantastic advice and service from Hagon.I gave them the details of my bike, my weight, average pillion weight, my riding style and the fact I tow a trailer. They built the shocks using all...

Gulliver C.

The mark of a good company.

The mark of a good company is their after-sales service, and Hagons is first class. Friendly, professional and quick to help me out.Great product, great price and I bought British.Win,win,win.

Percival Coleman

Hagon Road Shocks

I've recently switched to a 2016 Triumph Street Twin 900. Excellent bike but the stock rear shocks were appalling. I'd googled several alternatives and yesterday I spoke to Dave at Hagon. We discussed...

Sean Lyons

I was hoping to buy a Pedego Element in red for several years. When the time finally came, I found t

I was hoping to buy a Pedego Element in red for several years. When the time finally came, I found that they were not available in any color, except a platinum edition. Pedego had also closed many of...

Cody Lindemulder

Overall I like the bike that I purchased, however I feel Upway was deceptive and not truthful about

Overall I like the bike that I purchased, however I feel Upway was deceptive and not truthful about some of the details and features of the bike they sold to me. I purchased a Velotric nomad 2x bike...

Robert Scott

Very satisfied with the service and the bike

I am quite pleased with the service provided by the company. The bike was reasonably priced and aligned with the description given. It's a stunning bike that feels nearly new. The only problem I encou...

BL78

A big investment, but worth it!

I was a bit anxious about such a significant purchase. The bike came well packaged and matched the description perfectly. Overall, I'm very satisfied. I do have two small concerns: the package didn't...

Adel Coleman

Disappointing Offer on a Well-Maintained Bike

I was offered $600 for a bike that had all factory upgrades and accessories, and it was in excellent condition. The retail price is $2500 when stripped down. The same bike is sold by the seller for $1...

Chad Johnson

Smooth transaction with quick delivery.

The process was seamless. Everything went as planned, and the item arrived much earlier than I anticipated. It was well-packaged, with no damage at all. Overall, it was a fantastic experience, and I w...

michael

I ordered a tyre

I ordered a tyre, They sent a tyre. It was the one I ordered. This made me happy. I put the tyre on my rim and rode my bicycle which made me very happy

BM

Happy with my purchase and buying…

Happy with my purchase and buying experience

Ambrose

Never had any issues with Pushys

Never had any issues with Pushys. They have what I need and can get it to me in good time.

Heidi Gairns

Always fast delivery

Always fast delivery. Always have what I need. Definitely my online go to for bike related purchases. Love Pushys!

Peter

quick and well stocked

Theresa Vanderwyk

Excellent

Excellent. This was my first purchase and I am super happy with my purchase and highly recommend this company. Will definitely be back.

palkiafatal

Steer clear and pedal away from Swish Cycles.

I ordered a Cinelli Hobootleg Geo from Paul at Swish Cycles at the end of July, 2019. It was finally sent out in September of 2019 and I received the unassembled bike in October 2019. It was advertise...

Eversley

Give swish a try

Thanks to Paul for sorting my son's bicycle and creating a really well-sorted special. I gave him every challenge imaginable and he rose to every one. Thanks - we are very happy with the result. Recom...

Sutton Smith

Awesome service, great guy, Highly recommend!

Paul is a legend. Had just over a week to get my bike ready for LEJOG (950 mile cycle) and was panicking. Paul got the bike back to good as new and his knowledge was invaluable to me. He is incredibly...

Niles Bell

Thorough overhaul of an old bike was…

Thorough overhaul of an old bike was completed professionally. Paul sent a video with his quote showing what had to be done on the bike and then another one afterwards showing what was done. Brilliant...

Vernon Howard

2 bikes new and serviced

Bought a new bike and had it fitted with a child's seat. About to take my husband's 2nd hand bike to have a service and another child's seat fitted. Very friendly and knowledgeable and great service f...

Osbert Wilson

Great service and advice

Paul has been servicing my bikes for over a year now and always does an excellent job. He offers warranties on all his work, and is always happy to re-tune things if there's a bit of cable stretch or...

mark higgins

Pre-ordered a set of Assioma Duo pedals. Was kept informed when they were due in, and then had a qui

Pre-ordered a set of Assioma Duo pedals. Was kept informed when they were due in, and then had a quick dispatch. The guys were excellent in their communication and helped me out with a payment issue....

Kevin Sewell

Just had bicycle fitting and consultation with Sigma Sport. Salva was professional and systematic in

Just had bicycle fitting and consultation with Sigma Sport. Salva was professional and systematic in finding my perfect fit. The difference in comfort between the stock settings vs my sweet spot was l...

Glynis Brooks

Exceptional customer support experience.

The customer service provided by the company is truly exceptional. My inquiry was handled promptly, and the product I ordered was delivered within two days. They offer an impressive range of products...

MV

Great customer service

Great customer service. Uldis listened to my requirements and needs. Very happy with the purchase.

Leon Aspinall

Really good communication

Really good communication. Good product and shipped promptly

Mathew

Black Friday prices

Black Friday prices, happy. Delivery was perfect

Gunnar Johnson

Fraudulent experience. Extremely slow shipping.

This has been a fraudulent experience. The shipping took an unreasonable amount of time. Ultimately, the product received was subpar, resembling a toy in both appearance and feel, and priced excessive...

Mehitable Patterson

Received wrong item and cannot contact company

I ordered a kickstand that was specifically labeled for my bike. I received a kickstand that was tiny and possibly for a scooter. Its been over 2 months now and I cannot get in contact with the comp...

Cary Howard

My order is 2 weeks overdue

My order is 2 weeks overdue, and the company isn't returning calls or emails

Asdi8

I ordered a part that was supposedly a…

I ordered a part that was supposedly a specific fit for my motorcycle and it doesn't fit. No answer when contacting the seller by emails and by phone. Only way was to dispute the charge and only then...

AH50

Ordered mirrors for my kawasaki klx

Ordered mirrors for my kawasaki klx. Threads were wrong, the adapters/mirror wouldn't thread into the clamp that goes around bar on the left side by clutch handle. I tried for 30 minutes using every p...

Kailey R.

NO REPLY

Ordered an item from these guys, the part was for my bike, emailed them to try to get a refund but they NEVER replied. Please avoid buying from this website.

CC

Difficult Returns Policy for International Customers

The returns policy is quite frustrating, especially for those outside of Germany. It's not very clear, and the most problematic aspect is the requirement to return items within 14 days. I placed my or...

Janet R.

Concerns About Competitive Pricing for a Loyal Customer

As a long-time customer from Lithuania, I've appreciated the great deals and extensive product selection offered. However, I've noticed that prices for many items are now lower in Lithuania, especiall...

Maynard H.

bike-discount.de casual customer review

I have bought from Bike-Discount.de multiple times, be it related to returning items or ordering new stuff - overall experience is very positive. Fast service and professional attitude. Pleasure doing...

Benson Morgan

Super fast shipping to Sweden and great…

Super fast shipping to Sweden and great price. I'm verry happy with my experience and will return whenever I need more stuff for my bike.

Eudora A.

Good price for the goods and rapid delivery

Good price for the goods and rapide delevry. better delivery than the 2 latest experiences. So happy now.

Angelina Scott

Excellent experience with 7 orders

7 orders so far, both small items and bike parts. Every time I got good information on the progress of the order to a fast dispatch. Delivery in a different country was fast and tracked.

Barbara Caroline

I bought a pannier from Mantel that looked great and seemed well‑made, but unfortunately the product

I bought a pannier from Mantel that looked great and seemed well‑made, but unfortunately the product is not usable unless you already own two extra MIK components: the MIK adapter and the MIK carrier...

Nico de Lange

Great experience

Got assisted quickly in the shop to order online and have it delivered to my home as the shop did not have stock at the time.

Darkhel7246

Excellent Service

I’ve used Mantel’s 30-day saddle return policy a few times now. Orders always arrive on time, and I’ve never had any issues with purchases or returns. I highly recommend shopping at Mantel.

Abed Mellal

Very quick and efficient

Very quick and efficient

Pedro Pereira

Great experience buying a smart trainer

Great price on the item i bought (Wahoo Kickr v6)I was a little cautios because of the big value of the item but the package was shipped and delivered really fast with track number available.Everythin...

ST

Very good price

Very good price. Bought Schokz swimm pro headphones, 30 euros cheaper than in Köln. Delivery is relatively fast, from NL

Talitha

Got my order promptly with…

Got my order promptly with notifications when it was coming. Always quality products!

WF

Almost instantly shipped and quick to…

Almost instantly shipped and quick to respond to any questions, tha KS for being AWSOME!

iSkuLLs

Just as everything should be and more.

Product I ordered was exactly as described. Fast shipping, updates to order and delivery statuses. Very please. Will definitely be back

Jonni Ross

still haven't had a chance to test the…

still haven't had a chance to test the light my bike is in the shop. But the shipping was fast as hell!

Mainard

They have top notch customer service

They have top notch customer service. Working with Jefe is like working with your local bike shop.

Thomasina Powell

Great products.

Great products and fantastic service.

Francis De Asis

I highly recommend this shop! I inquired about buying a frame from them and they responded quickly.

I highly recommend this shop! I inquired about buying a frame from them and they responded quickly. I ultimately bought the frame and as I am living in the US I had concerns with tariffs/duties etc. M...

Obadiah R.

Good comunication and very honest…

Good comunication and very honest seller.

Marcie Bell

Great guys

Great guys , very responsive , detailed explanation on all questions ,ordered C64 , highly recommended . Will come back !

lewisdabestever526

Best price and service ever

Best price and service ever! Maris is the most knowledgeable and responsive salesman. Very happy with my experience and the result in a spectacular dream build at reasonable price. Highly recommend

Carroll Howard

The best cycling shop

bought colnago from them, they had the best customer service and the ordering+delivery was perfect! All thanks to maris

Nicolas

Ekar groupset.

Bought an Ekar groupset.Excellent service from Maris - multiple queries responded real time, great price and rapid TNT delivery.

Patrick Goley

My favorite bike brand. Quality components. Quality construction. Fair prices. Nothing overly fancy

My favorite bike brand. Quality components. Quality construction. Fair prices. Nothing overly fancy that would inflate the price. I especially love that all their bikes come with a belt drive.

Jim in DC

Riding the 600X for the past year has been so much fun and worry free, I just ride. I bought a few e

Riding the 600X for the past year has been so much fun and worry free, I just ride. I bought a few extras for a long bikepacking trip coming up, easily found what I wanted and shipping was fast. I app...

Jennifer McGowan

I absolutely love my E-Coast electric cruiser! It is very well made and you can tell right away that

I absolutely love my E-Coast electric cruiser! It is very well made and you can tell right away that the components are strong and high quality. The design is adorable and I constantly get compliments...

Abby

Apologies for the delay, but I've finally assembled the bikes.

Apologies for the delay, but I've finally assembled the bikes. I must say, I’m absolutely enjoying them! We've taken a few rides, and both my partner and I find them to be stylish, comfortable, and re...

Curtis Coleman

Thrilled with Our E-Bikes!

My wife and I are still loving our e-bikes. The buying process was incredibly smooth, and the online support was fantastic for any questions we had. When we decided to add some accessories like suspen...

Hunter Newman

I've had the ace of spades for about a year and a half. I live in nyc and ride around town with it.

I've had the ace of spades for about a year and a half. I live in nyc and ride around town with it. Main reason for getting was I wanted a belt drive for low maintenance/low mess and light so I coul...

Dave H

I have bought Kryptonite locks for a long time now and recommend them. However, this review is based

I have bought Kryptonite locks for a long time now and recommend them. However, this review is based on my contacting Kryptonite customer support over a failed lock. After sending them a message inclu...

Eddie E

Difficult to Lock

The most klunky, difficult to lock bike lock I've ever encountered. Had it now for over a year and I have problems with it everyday. Time to get something more bicycle friendly and easier to use.

Dragon heart City

Kryptonite Locks are hard as hell to…

Kryptonite Locks are hard as hell to breakthrough it took me over an hour to break through a kryptonite lock i was testing their locks well made lock.

kevin murray

Excellent customer service

After aboiut 5 years service, my Kryptonite Evolution D-lock began to 'stick' when I attempted to lock / unlock it, with the key sticking at 90 degrees. I emailed details to Kryptonite customer servic...

Jim Auaz

I ordered a replacement key on August…

I ordered a replacement key on August 20. One month later I asked for an update on the order. I received a response that the key would be sent the following week. No Key. Three more requests for statu...

Bogdan Ionasca

Even though one bike light stopped…

Even though one bike light stopped working after 1 year, there was no answer on the claim for 1 month, when I called they answered in under 3 minutes and they will send a replacement. Nice consumer se...

Morgan Ross

Delivery Issue but Overall Happy

When I received my new bike, the box was open. However, once unpacked, everything was in good condition. I'm pleased with my purchase and would rate it 4 stars; it would have been 5 if the box had arr...

Victor Welch

ebike

Love my ebike

HS

Vitilan T7 for an oldie

A bit cautious about buying an e bike , liked the look of the t7 so bit the bullet . Delivery time was quick , a few days , easy to assemble , even for a novice 🤔The bike itself is excellent, takes a...

jodv26

T7 pro

Ordered the T7 pro, fast delivery and kept updated throughout. The bike takes a bit of getting used to as its quite heavy but its a great bike and has a good battery range so you can go on some long d...

Buddy Sanders

Very good quality ebike!

Shipping was quick and the the ebike is brilliant. I love it. I live in an area where there are very, very steep hills and it eats them up no problem.Customer service quick in response to all enquirie...

Rufus

Issues

Upon arrival the locking mechanism on the handlebars was faulty. I had to resort to using a cable tie to fasten it. Also the plastic ring which holds the seat pole in place, has slid to bottom of the...

Kohlly

Very poor service

Very poor service; you might think that simply fitting the seat, handlebars, and pedals is enough for the bike to be ready. However, when it turns out that the bike isn't properly assembled and the de...

aggiekid2018

Don’t wast your money on next day…

Don’t wast your money on next day delivery it doesn’t Evan arrive next day I’ve been waiting over a week now for my item in fact don’t Evan waste your money on this company i emailed the company askin...

Lettice Hughes

Ordered bmx

Ordered bmx, arrived with chain too small, they sent another chain, still too small. Sent 3rd chain, the professional bike doctor had trouble fitting 3rd chain, wheel then tilted making chain fall off...

Gia Parker

Not a decent company by far

Not a decent company by far, in fact it's hard to call them a company all they do is ship bikes in from China mark the price up and sell them on! Well my experience with them concretes the fact I'll n...

Alex Coleman

Wrong product

Sent me the wrong product

Dorian Patterson

Great bike

I love their style, noting like others, great customer service as well. Other reviews don’t tell the truth.

Joseph Uchmanowicz

The bike came with an updated digital display and an old manual. Marisa went above and beyond to get

The bike came with an updated digital display and an old manual. Marisa went above and beyond to get me the updated user manual and the correct/ default parameter settings. Thanks for all the help. I'...

Brooks Boswell

Tuttio sport does great! They are responsive to all messages and always have a way to solve it! I en

Tuttio sport does great! They are responsive to all messages and always have a way to solve it! I enjoy my tuttio so much and it is a pleasure to have a good quality company like tuttio sport to give...

RC78

Thrilled with My Recent Bike Purchase! Excellent Quality and Design!

I am absolutely delighted with my recent bike purchase! The build quality is superb, and the styling, design, and color scheme are outstanding! I pre-ordered the model and received it within a few wee...

Sigmund Morris

Excellent choice for my son!

I bought a model for my 12-year-old son, and it fits him perfectly. It performs impressively in sport mode! The suspension is fantastic, and it looks much cooler than the other e-bikes in our neighbor...

Regina Sanders

Excellent support experience.

I had a wonderful experience with the customer service team. I contacted them via email to seek advice on a front fender I had recently ordered for my son, wanting to confirm if it was the right part...

LH

Exactly what we expected and speedy delivery for the holiday's!

Our new Tuttio has arrived! The customer service has been excellent and the bike arrived very promptly and on time as promised. It's very well constructed and nicely packaged- it's exactly what we w...

ItzelGamer_1103

Two assembly errors, no ownership taken.

tl;dr: Two assembly issues. One of them could have hurt me badly. Both Diamondback and Summit (assembly store) failed to take ownership of issues.After a few months of use, the front wheel came off wh...

glomen1105

Great Company!

Wow, customer service went above and beyond. The bike quality is excellent. Thanks!

Keith

Terrible customer service - ok(ish) product

Honestly, you get what you pay for I guess, but when I spend $2000 on a bike I would expect a few basic things as a minimum. Like getting the right tools to set assemble (I didn’t) and especially gett...

Daphne Sanders

Avoid, terrible company.

I have purchased two bikes from their web site on May 3rd one of them came unregulated and the other one is already showing wheel problems. I tried to contact them 3 weeks ago for the first time and g...

Claire J.

Diamond Back Ascent MTB head tube poorly finished

I bought a Diamond Back Ascent MTB with a Cro-Mo frame and forks. I had a lot of trouble with the headset coming loose. Tried preplacing the headset; still no good. I worked out in the end that the he...

SA

New Sync R 29 came a couple months ago

New Sync R 29 came a couple months ago. So far I am in need of replacement crank arms, bottom bracket and a seat dropper. Customer service has been of little or no help (Nathaniel is utterly arrogan...

Rembrandt Baker

Exceptional Support for International Purchases

I reached out to a company with strong access to the Chinese market while still being established in North America. They’re based in Canada, which gave me a lot more confidence compared to other optio...

RA

Excellent assistance in selecting the perfect frame size

I received outstanding support in determining the correct frame size. We dedicated an hour to taking live measurements of my current bike to the new model. I will definitely return for additional part...

Joel Oubre

Underdogs for the win!

I recently was in the market for a new bike and got connected with the Underdogs team. As an avid cyclist, I was blown away by their industry knowledge and thoughtful guidance as I built my dream buil...

Marco Procházka

Top notch service from start to finish!

EF

Ordered a crankset from Underdogs

Ordered a crankset from Underdogs. Fantastic communication. Fast delivery. Very pleasant experience. I’m in the USA for reference. So they help people from all over. Couldn’t recommend them enou...

avi shmorgun

As a beginner cyclist

As a beginner cyclist, I couldn’t have asked for a better experience! The team at underdogs was incredibly helpful, patient, and knowledgeable. They took the time to explain everything—from how to cho...

virustheo56

An outstanding online shopping experience!

I have never had such an exceptional online shopping journey with this service. After years of buying from various sellers, they consistently find small but impactful ways to show appreciation for the...

SCoP_captain

Great service

Speedy delivery and good product choice. I like the advice given through their you tube videos which helps me to make an informed choice

Roman Dixon

Excellent service and fast delivery

Regina Butler

Exemplary service all-round

Exemplary service all-round. They understand that peoples' bikes are often their sole source of travel and really go out of their way to get products to their customers quickly.The even hand-drew a s...

Eric Carter

Great Shop

Perfect service, had exactly what I needed & fast delivery.Thank you

Derek Brooks

Great service.

Great service, fast and free delivery!! Will definitely use again in future.

Leonard Howard

Frustrating Experience with Returns

I mistakenly ordered the wrong part for a bike. The day after it arrived, I contacted the support team to initiate a return. Instead of assistance, I received a response questioning how I could confus...

Luke

Legit website and business

At first I was sceptical as didn't find any reviews about this website, but did take the leap of faith and ordered the bike replacement part from this website. The tracking number provided in the "Sho...

EP6

I purchased a Kent 2500 7 speed Bayside…

I purchased a Kent 2500 7 speed Bayside bicycle at Walmart on 3/18/23. While riding this bicycle and not shifting gears it would drop out of gear while pressure was being applied to the pedal. It happ...

Keith Sanders

Order a kids bike When I received it It…

Order a kids bike When I received it It was damaged the front wheel and tire were bent. Customer service is very rude and will not replace it. Do not order anything from them.

Tazewell Price

Nightmare return process

Returning two kids' bike seats that didn’t work out has been a nightmare. They don’t respond to emails and keep transferring me from one team member to another before blocking me. I will never do busi...

Adelaide Bell

Excellent customer support

There was an issue with the delivery service for my order (the baby seat was never received). I called the company and spoke with a representative who was very helpful and dedicated to resolving my is...

Manolito Yonocruz

Thank you Xavier to help me pick a very good looking helmet for my ride and keeping me safe. It is f

Thank you Xavier to help me pick a very good looking helmet for my ride and keeping me safe. It is flexible to adjust and it even has a little light at the back to increase the visibility at night. Lo...

Saker Al Mashhure

JACKSON is the guy you are looking for if you need new bikes or any accessories EMMO has, I got my H

JACKSON is the guy you are looking for if you need new bikes or any accessories EMMO has, I got my Hornet and my helmet and my glove with Jackson at EMMO Mississauga, very fast and professional!

Bill Alchikha

Tom was a great help in selecting and easing any concerns i had in the bike I have chosen. I got the

Tom was a great help in selecting and easing any concerns i had in the bike I have chosen. I got the hornet X.I 60v 60ah bike. We had a great discussion on storage, maintenance, and any potential weat...

Diana R.

Very good workers very nice behaviour

Alma Price

I have a VGO Pro that I purchased last…

I have a VGO Pro that I purchased last Spring. During my first month my kick stand fell off multiple times (while riding), the back rack and battery pack fell off (also while riding), and the seat wou...

Joey Adams

I have a Hornet

I have a Hornet, nowhere in the info provided does it say to charge battery every two weeks in winter. Battery was inside, topped up a few times, but come summer it was dead. 75 KM on the battery and...

Charlotte M.

un site à fuir absolument

un site à fuir absolument ils vendent des produits périmés avec des photos qui ne correspondent pas aux produits qu'ils vendent et refusent de payer le retour

Amélie Roux

Je suis satisfait

Je suis satisfait . Livraison rapide et conforme

AL

Faut vraiment pas être pressé

Faut vraiment pas être pressé, 6 jours que ma commande est en préparation, 2 jours qu'elle est prête et toujours pas envoyé...

CC

Rapide comme l'éclair

Écran Yamaha display A commandé lundi à 14h, livre a mon travail mardi à 9h par TNT

Amandine Joly

Deuxième achat chez LMDV

j'avais acheté un premier vtt electrique chez eux il y a 6 ans. Cette année j'ai décidé de le changé. Je viens d'investir dans un nouveau Haibike mais plus récent. l'équipe est toujours aussi convivia...

Damien

Rapide et efficace

Rapide efficace livraison 24h rien à redire

Marissa Patterson

Brilliant service and price

Brilliant service and price, given the lack of bike supply in the UK at the moment these guys did a great job

mithunc33

No one answers the phone, Crazy

Called Thursday 11th March, spoke to receptionist after trying to get through half dozen times, wanted details on a new frame. Sales were busy, lady took my number and said someone would call me back....

Sky Morris

No communication over ordered bike

In August I ordered a bike for my wife which was listed in stock for delivery. After a few weeks and after not receiving any acknowledgement for my order I phoned the shop who confirmed the the bike w...

Dobie Wilson

Great bunch of guys! Would defo recommend!

Ordered a bike from these guys and can't recommend them enough. I had pre purchase questions via email that were answered within a couple of hours (over a few different emails). Then post purchase I h...

Isabel

You’ll be waiting a long time for your bike!!

Ordered a bike on 2nd of February 2021. Was told bike would be with us within a few weeks and then by the end of the month. I contacted blazing bikes by email (as they don’t answer the telephone often...

Dede Cook

Finding that elusive bike in present times …

Like the majority of the population searching for a new bike in these unprecedented times - it has been a frustrating experience, out of stock or preorder without any real knowledge of when a bike wil...

Marsha P.

Frustrating Returns and Exchanges

The returns and exchanges process is incredibly frustrating. Sizing differences between collections make it hard to buy the right items. The only option is to return them and hope for a quick response...

Iona Fisher

Pedal Mafia - Quality Cycling Garments

I’ve been buying Pedal Mafia kit for 5 years now and have always been extremely happy with my purchases. The team are great to work with and very responsive with any queries I’ve had. Quality material...

Roger Ross

Wouldn’t go anywhere else

Ive had the pleasure of purchasing cycling gear from Pedal Mafia a few times now, and I must say that my experience has been nothing short of exceptional. From the moment I stepped into their store, I...

Willy Cooper

Pedal Mafia embodies the pinnacle of…

Pedal Mafia embodies the pinnacle of premium cycling apparel, blending impeccable design with functionality and performance. The minimalist stylish design was what lured me in and I’ve been a big fan...

Nathalie Taylor

Warning if you order online your order…

Warning if you order online your order bounces from Australia to US back and fourth. Now in US bouncing all over So CA. I am not the only one. This is a joke I have given up on receiving my order.Its...

JB78

DON'T EVER BUY FROM THESE PEOPLE!

DON'T EVER BUY FROM THESE PEOPLE!I was looking for a pair a cycling shoes that were out of stock at my regular online bike shop, but Pedal Mafia still had them in my size. I was going to order them fo...