Name: forbiddenplanet.com
Telephone: 000000000
Rating: 2.4

Anena Rudnicki Guest

False Advertisement

I ordered Blood Moon with sprayed edges. Sprayed edges is in the product title and the product image has sprayed edges. I got a standard edition. Very disappointed with the false advertisement. Be careful when ordering from here.

Date of experience: Mar 19, 2026

Disappointed Guest

1 month ago

I have used Forbidden Planet for years BUT

I have used Forbidden Planet for years, and they used to be dependable, but in recent years, coinciding with a decision to increas the price of postage, they've also reduced the service you receive. I have had books I pre-ordered sell out before I received a copy. If you ask for clarification you get an unhelpful automatic response. The whole reliability aspect seems to have gone by the wayside and like a lot of companies in the last few years they don't feel any urgent pressure to explain anything to their customers. I would compare them unfavourably with eg Rough Trade, where I buy records frequently, or Norman's, or Reed Comics, at each of which I get a personal response and evidence that somebody is at least trying to resolve my problem, and usually I come away reassured even illuminated by the explanation. All models Forbidden Planet should learn from. Importing limited-number stock in the era of Trump is cut-throat and competitive enough, not to say confusing for the consumer, but Forbidden Planet doesn't seem like an ally in this skirmish. They seem quietly confident their customers will come back come what may. But if I can't even depend on them to fulfil the basic terms of our contract, why would I?

Date of experience: Mar 07, 2026

Stan Ley Guest

1 month ago

Another NCBW and yet again

Another NCBW and yet again, more unfulfilled books that every other store seems to have/had/sold (been and gone) and the usual generic copy paste replies that are irrelevant about your query!

Date of experience: Mar 06, 2026

WAYNE RALPH Guest

1 month ago

Mail order comics, damp and warped.

Mail order comics have little to no quality control and high postage and already expensive items have had me cut back what I order by about 90% in the last 12 months. Practically everything is warped these days and a comic book company should know better. I have a theory, they don't seal their comic bags nor are the card shippers sealed. Im wondering if days sat around in damp weather (its now March and apparently its rained every day this year so far) is letting the moisture get at the books?

Date of experience: Feb 23, 2026

daniela maronese Guest

1 month ago

The conditions were outstanding

The conditions were outstanding, and the quality of the products was beyond expectations. Additionally, the fast delivery was a testament of efficient service.

Date of experience: Feb 21, 2026

Gregor Guest

2 months ago

Got several books at a good price

Got several books at a good price. They were delivered quickly and with excellent packaging to protect them. Well done and thank you.

Date of experience: Feb 16, 2026

Graeme Guest

2 months ago

Good experience

I ordered a series of comics, which were issued once a month for five months. Each issue arrived quickly after release and in perfect condition. Good packaging!

Date of experience: Feb 14, 2026

Mr Geraint Bradley Guest

2 months ago

Understanding how a pre order works …

I wouldn’t recommend buying anything from them unless it’s a basic comic issue if it’s a variant good luck and I have cancelled three previous orders with them because they have no idea how a pre order works

Date of experience: Feb 12, 2026

Mr Conor S. Ball Guest

2 months ago

Was hoping that a signed copy of a book…

Was hoping that a signed copy of a book would be a properly signed book, not a bit of paper stuck into the front page.

Date of experience: Jan 31, 2026

Katie Nimmo Guest

2 months ago

DO NOT USE!

DO NOT USE!Sends damaged issues! Also tells you an item is dispatched when it actually isn’t. Waiting over a week on new issues to actually be sent out.A joke of a customer service team, I’ve genuinely never encountered worse service in my life.