Name: freerateupdate.com
Telephone: 8443263442
Rating: 4.5

customer Guest

6 months ago

Excellent company

great company

Date of experience: Aug 11, 2025

Marcie Guest

8 months ago

I would like to point out to consumers…

I would like to point out to consumers on this review site that the company only provides a source of contact information about connecting you with a lender. Those who complain about the actual lender on a page that is strictly a review of Free Rate Update are acting out of ignorance of this fact. The lender is not a part of the company Free Rate Update; the company only provides access to borrowers for a fee to loan officers. If you can't distinguish between the two,your critical thinking needs to be fixed.

Date of experience: Jun 07, 2025

HW Guest

10 months ago

Extremely misleading

This is a scam. It presents itself like you are going to get a bunch of rates after you fill out their form. I went through their prompts and gave over all my information, only to have them lead me to a screen listing various lenders and links to those lenders where I could give them all my information again to get a rate. They DID NOT GIVE ME ANY RATES. I could have found all these lenders without sacrificing my information for free. Can't wait to get all the spam when they sell my info after giving me nothing of value.

Date of experience: Apr 04, 2025

Alan C. Guest

1 year ago

Used the site and was able to quickly…

Used the site and was able to quickly get answers about my mortgage

Date of experience: Dec 19, 2024

Misty Morgan Guest

1 year ago

Felt like bait thrown to the piranha

I wasn't even done typing my info in the web site for my free rate update when I got a call from the company (they let you pick email or text, forget that option. I chose email) While I'm talking to the first financer who called me, my phone started blasting by other companies calling and texting from all over the country. Non stop at the same time!!! I felt like a piece of meat thrown in a school of piranha. The sad thing is, there is no way to warn others. I only came on Trust Pilot after the damage was already done. I'm blocking a ton of calls now. BEWARE....They do sell your number.

Date of experience: May 02, 2024

CB Guest

2 years ago

Scam company that sells your phone…

Scam company that sells your phone number and email. If you love being harassed at all hours of the day and night, then go right ahead and give them your information.

Date of experience: Jun 28, 2023

Cliff C. Guest

3 years ago

Ernie Jackson

Ernie Jackson was very helpful, very knowledgeable and very kind . Had an excellent experience with this company. I would definitely recommend them again.

Date of experience: Feb 22, 2023

Elliot Fernandez Guest

3 years ago

Too many surprises after the fact.

Date of experience: Feb 22, 2023

Jeffery Morris Guest

3 years ago

Working with Erik was amazing

Working with Erik was amazing. He got a great contract while looking out for my best interest. I really enjoyed his expertise and understanding of my situation. Thank you, Erik!