Review Time
I ordered a sidetable from the website which seemed classy & clean; first problem they changed the delivery time slot on the same day & when they missed me, no email or a call the next days to reschedule. Next problem is quite serious, the item i received (cream xolor woth gold) had some black spots all over that weren't visible on the website and when emailing the customer service they talk about "intentional distressing" to make the product "unique" & hence not fully refunding us because the product came as "expected".. I explained that it is not visible anywhere & different from the photo displayed in the website (which had no black spots and were lighter than the actual product so, for us, it was not expected to look like that)but they were indifferent & deducted money from the refund, i am very disappointed & do not recommend buying online from this website
Beautifully packaged - it felt like a gift! I've only opened one pillowcase so I can save the unwrapping of the rest of the bedding for when the bedroom is decorated ready for it. From what I've seen, the quality is absolutely fabulous.
I ordered a sidetable from the website which seemed classy & clean; first problem they changed the delivery time slot on the same day & when they missed me, no email or a call the next days to reschedule. Next problem is quite serious, the item i received (cream xolor woth gold) had some black spots all over that weren't visible on the website and when emailing the customer service they talk about "intentional distressing" to make the product "unique" & hence not fully refunding us because the product came as "expected".. I explained that it is not visible anywhere & different from the photo displayed in the website (which had no black spots and were lighter than the actual product so, for us, it was not expected to look like that)but they were indifferent & deducted money from the refund, i am very disappointed & do not recommend buying online from this website
Great customer service and beautiful furniture. We had a great experience with French Bedroom Furniture. We had a couple of issue with slightly damage furniture after we recived. But this wasn't too much trouble. Their customer service especially Connor couldnt do enough to amend. Once sorted we order some additional pieces to complete the set. Connor made sure exchange and delivery went really smoothly. The quality and design of furniture is fantastic.
Firstly Thank you! I absolutely love my purchases. The bed linen is gorgeous. My Fur throw is also lovely, however due to price, as I was expecting it to be more plush and thicker looking than it is. However it does look lovely on my bed so I have kept it. Also I was in the market for new cushions too, but as a Vegan, I was unable to purchase from you, as you only seem to have feathered cushions. Might be nice to consider luxury microfibre cushion pads too! Thank for a lovely shopping experience overall. :0)
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