Review Time
The company told me on February 11th that they processed my refund and I NEVER received one. They kept my money while not paying me out. I am
Unable to send a "ticket". I've reached out twice through email. This is a scam.
Update from last review:
Nothing has been resolved. I reached out to them via email, they told me to "submit a ticket". I've told them TWICE now that I could not submit a ticket due to them immediately kicking me from the server after denying my payout. No refund has been processed, as far as the law is concerned this is fraud.
I’ve been trading for over 10 years and have experience with multiple prop firms. Here’s my full experience with FundedHero.
During my first payout, I earned approximately $14,000, which was reduced to less than $3,000 due to a “1-minute rule violation.” Despite this setback, I continued trading and accepted the limitations imposed by the firm.
In my second payout period (12/16/25 – 1/6/26), FundedHero introduced a “consistency rule” mid-cycle without notifying existing funded accounts. When I requested a payout of $7,886 on 1/20/26, I was told my consistency percentage needed to be lowered to 50% to qualify. I complied, reducing it to 45% by 1/27/26.
I then requested a payout of $18,907. This payout was delayed for over two weeks, even as I noticed that traders with smaller payout requests were being paid ahead of me. When I asked about the delay, I was told my request was in a “final review queue,” which I found inconsistent and concerning.
On 2/11/26, FundedHero sent an email denying my payout, claiming:
“Our evaluation shows that a significant portion of your profits was generated from a single trading day totaling $20,920.90, while the remaining trading days did not demonstrate consistent performance.”
This statement misrepresents my trading activity: most of the profit cited actually came from my first payout period, not my second. Furthermore, $17,680 of that profit was from a single position held over three days, not one day, making their claim misleading.
Immediately after sending this email, FundedHero deleted my trading account and terminated my support chat, while stating that a refund would be issued instead of paying my payout. This extreme action appears designed to avoid paying profits I legitimately earned.
I have full documentation of all trades, communications, and account activity to support every claim here. FundedHero is based in St. Petersburg, Florida, and I am filing complaints with Florida regulators and the Better Business Bureau to ensure this behavior is formally reviewed.
Bottom line: FundedHero will deny payouts based on subjective interpretations, impose new rules mid-cycle without notice, delay legitimate payouts for weeks, and take extreme measures to avoid paying profitable traders. If you value integrity and fair treatment, avoid this firm.
This is a fraudulent trading firm. After successfully completing my two-phase challenge, I requested a payout. They provided a payout certificate but failed to transfer any funds. They claim that the payment was made, but I never submitted any payment information. Now, they have stopped responding and removed me from the chat. This service is a scam; anyone claiming otherwise may be doing so for personal gain.
Prior to submitting my withdrawal request, I made sure to inform the support team that the service is not accessible in my country. I received a clear assurance from them that they would find an alternative payment method and that it wouldn't be a problem. With this confirmation in hand, I proceeded with trading, adhered to all guidelines, and submitted my withdrawal request. However, after more than a week of waiting, my withdrawal was still pending. I was then notified that my request would be canceled, my account shut down, and that I would receive a refund instead. After fulfilling all requirements again and waiting another 5 days, my second withdrawal request was also denied. What concerns me the most is that the payment restriction was cited as a reason after I had already been allowed to trade and given assurances about an alternative solution. Additionally, my account balance was altered during this time, which caused further confusion and anxiety. I was also removed from the company's communication platform during this ordeal. Initially, I was asked to provide identification documents and later my wallet details for the payment. Shortly after, I was blocked and lost access to any further communication. I was even told that removing my review could expedite my payout. This situation has raised serious doubts about transparency and how genuine feedback from traders is managed. This review aims not to defame the service, but to share a genuine, documented experience. I believe traders deserve: • Clear communication prior to trading • Consistent and transparent withdrawal policies • Honored commitments Regrettably, my experience with the service did not align with these expectations.
My experience with the service has been exceptional. Right from the start, their process was straightforward, efficient, and simple to navigate. They provide fair guidelines and strong trading conditions, which significantly helps when you're concentrating on your strategy.
My payout was denied based on the false assertion that I was using a signal service. I cannot endorse this firm. I advise against investing your time or money with them — their practices are deceptive, and traders should proceed with caution.
First off, I assure you I'm not a bot! In all my encounters with proprietary firms, this team is incredibly proactive in assisting with any issues. Their rules are clear and fair for traders, and I wholeheartedly endorse them. Thank you!
I want to clarify something crucial from my experience as an affiliate with the company. They presented me with 'evidence' suggesting that someone used different cards under my promo code, but this is not my personal responsibility. As an affiliate, my role is to share my promo code publicly. I cannot control who purchases, which card they use, or their origins. That responsibility lies with the company, not the affiliate. I drive traffic and promote the brand. The company should verify its customers rather than blame the affiliate for sales they benefit from. They also mentioned that 'all the affiliates under you are from Algeria.' While I am from Algeria and my community is indeed based there, my audience is diverse, including individuals from Egypt, Bahrain, Saudi Arabia, and beyond. Accusing me of fraud because my clients are from my own country is illogical. Due to the lack of transparency, evidence, and a fair review process, I feel compelled to share this experience with my community of over 26,000 active members and here on a review platform to clarify what truly occurred. This is my genuine experience.
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At FundedHero, we pride ourselves on delivering an exceptional experience for traders worldwide. Our customers value our prompt and helpful service we respond quickly, provide clear guidance, and ensure every trader feels supported from day one. As a team, including our two CEO, we stay actively engaged with our community on Discord so you always have direct access to us when you need it.
Getting started with us is simple. We’ve designed our onboarding process to be straightforward and stress-free, giving you the tools and guidance to focus on your trading performance. When it comes to payouts, we process them quickly and reliably, so you can enjoy your earnings without delays. Our rules are fair and transparent, and our evaluation process is clear and easy to understand.
Our platform is built with you in mind, featuring powerful tools like a lot size calculator and a P&L calendar to help you trade smarter. And if issues arise such as payment concerns our support team is here to resolve them efficiently, because your trust is our top priority.
We’re more than just a prop firm we’re your partner in trading success. At FundedHero, we’re committed to helping you reach your goals with fairness, speed, and a personal touch.See more
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