gamesplanet.com

4.2
4.2 Based on 41 reviews

Gamesplanet is powered by Metaboli. We are a PC games digital distribution company based in Europe (Paris, France and Dusseldorf, Germany). On Gamesplanet.com you can buy and download over 3000 PC and Mac games from the best pubishers from ANY country i...

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Average Rating

4.2

/
5

41 Reviews

5 Star
73%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
15%

All Reviews

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Review Time

Jerry Foster
Frustrating and misleading service

This service is extremely frustrating. They instruct you to log in via a gaming platform but fail to mention that it automatically creates a fake email account. This email cannot be changed and is essential for retrieving the codes you bought. I strongly recommend avoiding this service.

1
Date of experience: Dec 28, 2025
Russell Fisher
Frustrating experience with the service

Very disappointing experience. The platform prompts you to log in through a gaming service, but what they don't disclose is that it creates a fake email account that you can't change. This email is required to access the codes you paid for. I strongly advise against using this service.

1
Date of experience: Dec 26, 2025
Chris Wójcik
Outstanding support

5
Date of experience: Dec 23, 2025
EmmaPieterse_93
Appreciative of the quick resolution

I made an error during the sign-up process. After purchasing something, I realized I couldn't confirm my email due to a typo. I submitted a support request and, within about 7 hours, my issue was resolved by a representative on a Sunday. I'm very thankful!

5
Date of experience: Dec 21, 2025
Louis Sanders
Mixed experience with my purchase

I bought a game, but my PayPal email was different from my registered email, causing a delay in receiving the game link. I had to send a quick email to get it sorted out. Ultimately, I received my game and I'm satisfied.

3
Date of experience: Dec 21, 2025
Quick resolution for email issue

I encountered a problem with my old email. I reached out to support via social media, and they responded promptly, resolving my issue in under 10 minutes without any hassle.

5
Date of experience: Dec 15, 2025
Disappointed with the service

I bought a game, but when I tried to use the code, the content wouldn't download. I had no issues downloading other games that same day. My storage wasn't full, yet nothing from my purchase downloaded. I requested a refund within an hour, but the customer service representative denied my request immediately. They don't seem to care about customer issues and only focus on their profits. I recommend looking elsewhere for digital game purchases.

1
Date of experience: Dec 14, 2025
Overall positive experience, but some hiccups

I had some trouble confirming my email address as I wasn't receiving the confirmation email, and their support options weren't ideal. However, I re-entered my email, and everything went smoothly from that point.

4
Date of experience: Nov 27, 2025
Leon
Efficient and friendly service

I registered with a temporary email and didn't check if I could receive messages. When I needed to confirm my email after purchasing a game, I contacted support. A representative got back to me quickly and resolved the issue. Everything worked well with the game key delivery, and I was impressed with the friendly support team. I would definitely use this service again.

5
Date of experience: Nov 06, 2025
Marian S.
Reliable platform for purchases

I've bought several games over the years, and everything has worked perfectly. The service is straightforward, with no unnecessary complications, just good games and discounts. While it may not have everything, the selection is perfectly fine in my opinion.

5
Date of experience: Nov 05, 2025

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Business Details

  • Gamesplanet is powered by Metaboli. We are a PC games digital distribution company based in Europe (Paris, France and Dusseldorf, Germany).

    On Gamesplanet.com you can buy and download over 3000 PC and Mac games from the best pubishers from ANY country in the world.

    We make a point of providing games at the best price. New releases, pre-orders, back-catalogue: you get the best deals for your games.See more

  • language https://www.gamesplanet.com

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