Review Time
The customer service is amazing! Always very helpful and not needing to wait long. Only downfall is the game gets laggy so I lose money comparing to what I could actually win. Over rall great! You can self exclude yourself which is convenient for those who struggle with gambling addiction
I don’t know what everyone is complaining about I won a few small amount over the past 6 months then won 9k on Friday night it is now Monday night and I have that money sitting in my account and it’s been a stressful few days because I seen all the negative reviews on here saying they don’t like to pay out bigger amounts this is a great site
The app is very talented in providing the best support and from experience the most trusted and legit gambling platform out there. Multiple high (and low) payouts, all within one day.
Unreliable platform. I was playing blackjack and won a significant hand. After reinvesting for the next hand, the service unexpectedly shut down while I had money out. I lost everything with no reload option. I spent 30 minutes in live chat but received no resolution. Fortunately, I didn’t have a large amount invested. I've promptly withdrawn the remaining funds, but I'm not entirely confident about it going through. I plan to visit a real casino in the future.
This is one of the most frustrating online casinos I've encountered. Be cautious of their referral system, which seems designed to draw you in without delivering the promised rewards. The support is inadequate and unhelpful. Additionally, the website loads very slowly, and I've never faced such issues with any other online casino.
When you deposit and accept the welcome bonus, your deposit is converted to bonus currency, which cannot be withdrawn unless you wager an exorbitant amount or cancel the bonus, resulting in your wallet balance dropping to $0. This means losing your entire account balance, not just the bonus. I attempted to reach the live support multiple times, opening four chats, but they kept disconnecting me before I could respond. In my last attempt, I managed to send a message, but the representative ended the chat saying I hadn’t replied within 10 seconds. Really?
If you accept the welcome bonus and make a deposit, your funds will be converted into bonus currency, which can only be withdrawn after wagering an excessive amount or canceling the bonus, which resets your wallet to $0. This completely wipes out your account, including your deposit, not just the welcome bonus. I attempted to reach live support and opened four chats, but they ended the conversations before I could respond. The last time, I managed to send a message, but within 10 seconds, I was told the conversation was ending due to lack of response. Really?
I've successfully withdrawn multiple times from this platform, with most wins under $1,000 coming through without issue. However, I recently tried to withdraw $1,700, and now they are requesting verification of my bank account, which I had already provided. They claim my previous payments were from a non-verified account, which is false since I had to get verified to receive those withdrawals. I'm now waiting to see if the bank statement they requested will allow me to access my winnings. For now, I give it 2 stars, but if my payout goes through, I may adjust my rating. It just seems odd that they create more hurdles for larger withdrawals.
I've played on this platform a few times, starting with $20-$30 and cashing out $200 without any issues. I turned $50 into $250, then $700, but I've been trying to cash out for over 48 hours without receiving my money. They keep emailing me to verify my address and bank statements, yet I still haven't received my funds. This is outrageous! Feels like a scam.
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