gearcustoms.com

3.6
3.6 Based on 115 reviews

At Gearcustoms, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - f...

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Average Rating

3.6

/
5

115 Reviews

5 Star
60%
4 Star
6%
3 Star
2%
2 Star
2%
1 Star
31%

All Reviews

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Review Time

Absolutely wonderful! My wife adores it and the seller was very attentive.

Absolutely wonderful! My wife adores it and the seller was very attentive, checking in multiple times to ensure everything was just right. I'm usually not inclined to leave reviews and I often doubt ordering customized items online, but this blanket exceeded my expectations! It matches the description perfectly, and I will certainly make another purchase!

5
Date of experience: Dec 12, 2025
Sylvie Brooks
Exceptional Personalized Blankets!

I ordered a personalized blanket for my wife and decided to get one for myself as well. We were truly amazed when they arrived; they exceeded our expectations! I'm already looking forward to making another purchase. The support team has been incredibly kind throughout the entire process, keeping us informed at every step. What a fantastic service!

5
Date of experience: Dec 10, 2025
Lemon Cello
Perfect! Company resolved previous printing issue!

I previously left a low review since the brown hair on the two ornaments I ordered appeared bright orange instead of brown, as I had ordered. BUT the company quickly reached out, asked for info to confirm the issue, and sent me a replacement, which arrived soon after. The new ornaments are perfect!! (Thank you for the replacements, Gearcustoms!) I showed them to my family and they LOVED them. Our pets are named after Peanuts characters, so these are very special and they turned out super cute! I didn't notice they have other listings for non-couple poses, so I ordered one of these for my parents and then another of my sister and I holding hands, which turned out adorable! Including picture so you can see the original vs the newly printed ones. If you have this issue, just get in contact, otherwise leave a review so they can reach out.

5
Date of experience: Oct 15, 2025
Pam O
Shipping is a BIG problem with them.

I ordered a product which was supposed to arrive in 7-10 business days. I got notification that it had shipped via USPS but when I tried to track it, it said only that a label had been created. After many contacts with the company, I finally discovered that the product was manufactured in China (which was not on their website), that it was stuck in customs, and that it finally shipped. Now they are saying that it should arrive in 7-10 business days from now. Not acceptable. I have no idea what the product will be like, but I never would have ordered had I known it was being made and personalized in China.

1
Date of experience: Oct 01, 2025
Diana Walsh
Never received items

I never received my items. I emailed and texted as they said to text on the webpage. I received immediate responses from "Ashley" however I think that is an AI response. I was texted and emailed back both times with the same tracking numbers from a month prior that still didn't ship yet.

1
Date of experience: Sep 11, 2025
Megan
Perfect

Extremely happy with it. Very well made. My only request is to add the option of dark brown hair. Our only choice was black or brown but it's such a light color brown it's not very accurate. Besides that it's absolutely perfect and we love it. Thank you!!

4
Date of experience: May 22, 2025
pepsi_anyone
Won't help with my order

Have been trying to have someone call me regarding an order for 2 weeks. All I get are generated emails. Sadly, the event this gift was for is now over.Won't be ordering from them now.Needs better customer service when customers reach out.Canceling my order and shopping elsewhere. They are no good for me.The company continually emails me a generated email to contact them at support gearcustom emailIt gets me know where and no one ever gets back to me. Just an endless circle. Saying they responded through Test Pilot. Well, I am still waiting.They want my money but won't help with my order.I don't know why we can't talk on the phone and clear this up.May 30th... still waiting.

1
Date of experience: May 15, 2025
Debbie Rubino Plonsky
I am very disappointed in this company

I am very disappointed in this company. When I chose them it was because it said will arrive by May 11th. It was specific for Mother’s Day. Today is the 10th and the merchandise is still not even in the United States. They should have said it would ship by then not arrive! I’m very upset that I won’t have this to give as a gift. It’s meaningless next week or whenever it finally arrives. Not happy at all! I was misled. It was deceiving. False advertising.

1
Date of experience: May 10, 2025
Horrible shameful

Shame on you for taking people’s money and not giving them their product because this is some fake bullshit. I’m gonna report you and never receive my product. You don’t answer the phone or an email. Shame on you.

1
Date of experience: May 09, 2025
Marianne
Wonderful tees!

This is the fourth shirt I’ve bought from Gearcustoms. I love the fit and the quality of the shirts, but most of all, I love how you folks think! About books and a lot of things! My newest one maybe the best yet. I really enjoyed deciding which of my many , many favorite books to put on my tee. The custom book feature is great!

5
Date of experience: Apr 23, 2025

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Business Details

  • At Gearcustoms, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.See more

  • email support@gearcustoms.com
  • call +12058808899
  • language https://gearcustoms.com

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