Review Time
I couldn’t be happier with the Wall Mounted Drying Rack from George & Willy. The design is simple, elegant, and fits seamlessly into my space—both functional and beautiful without being intrusive. It’s clear that a lot of thought went into creating something that’s not just practical but also a pleasure to look at every day.From ordering to installation, the team was incredibly responsive and helpful. It made the entire experience even more enjoyable.Highly recommend this product if you’re looking for a clean, minimalist solution that doesn’t compromise on quality or aesthetics.
We can’t say enough good things about George & Willy! The quality of their products is second to none – beautifully designed, durable, and always a joy to use. What keeps us coming back, though, is the incredible customer service. The team is consistently kind, helpful, and quick to respond. Huge thanks to Rosie for always going above and beyond – she’s an absolute star. Highly recommend!
I highly recommend George & Willy. The reason is I forgot to include my apt number, and UPS could not found my address and UPS returned my product that I am aware after the fact. I emailed the information to the support team it was late time, and I was not sure they are open, or they will reply to me same day but in a minute later I send my email, they replied to me and comfort me regarding my shipment. That was amazing and very lovely gesture and customer service pleasure. I loved the company and with quick and kind respond, they really got me. Thanks, and regards.
Ordered a large store sign. High price does not equal high quality. Powder coating is very easily scratched and damaged. Response to G&W:Thanks for the 30% off offer, but why would I spend more money on your low quality products? Especially seeing first hand how you do business. The lightweight aluminum sign slid on a cylinder block that it was propped up against under its own weight and that was somehow enough to create two deep gouges in the powder coating. You can pretend like you’re a poor small business, but really you just take advantage of them. There’s a reason their reviews are great here. Not surprised, they have a monopoly on designer signs, so why would they bother.
Edit: The company have kindly offered to replace the product free of charge, after a series of emails and this review. The products themselves are good quality even if the box is not usable - little disappointed in the customer service but happy with the outcome in the end.Ordered the small pricing signs and they came in a little tin box to carry them around in. Perfect for markets! But the signs don’t fit in the box and the box burst open on my way to a market. Lost about half the signs. They said a piece of tape works to keep the box closed - why are you selling products you know are faulty? They offered me a discount off another box but didn’t offer to remedy the actual problem of the first box or provide a replacement. Super disappointing given I paid extra money to support a local brand rather than get the much cheaper options from other sites. Really bad customer service given I would’ve purchased many of their other displays in the future for my store, but if you can’t endorse your own product then I won’t be returning to the store, and others shouldn’t either.
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George & Willy create Signage, Letter Boards and Menus, and a range of display solutions and life tools for businesses and homes around the world.
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