Name: primaleisure.com
Telephone: 03443264000
Rating: 4.2

Kevin Rooney Guest

I ordered 10 wheel bols and it took over 2 weeks to come, slow at dispatching order, evri lost order

I ordered 10 wheel bols and it took over 2 weeks to come, slow at dispatching order, evri lost order, prima then forgot to resend order out a 2nd time then dpd delayed delivering, was just a nightmare, would have been quicker to order on ebay

Date of experience: Mar 03, 2026

kathi Guest

1 week ago

Item ordered on 11th Same day recieved notification of dispatch Checked tracking details... Evri are

Item ordered on 11th
Same day recieved notification of dispatch
Checked tracking details... Evri are waiting to receive & then they will update
Today is nearly 2300hrs on the 21st...
Since Evri hasn't updated tge tracking details I assume Prima hasn't fulfilled their part
If there was a 0 I would have used it. So unhappy 🙁

Date of experience: Feb 21, 2026

Emanuel Clark Guest

1 month ago

Very disappointed with the delivery

The delivery service used is ineffective; one driver kept the parcel for four days, leading to repeated delays. It was likely mishandled, arriving damaged with a completely crushed box.

Date of experience: Jan 16, 2026

Merilyn Morris Guest

1 month ago

Exceptional team support

I had the pleasure of working with the team recently. They were fantastic in addressing every issue I faced. Their kindness and understanding were remarkable. I've never experienced such outstanding customer service from an online business, and I felt compelled to share my thoughts.

Date of experience: Jan 13, 2026

Arnold Guest

1 month ago

Excellent service.

Excellent service. Dispatched promptly. Some parts are a bit pricey.

Date of experience: Jan 10, 2026

rg126 Guest

1 month ago

Order received as expected

The order was received exactly as I requested, and the delivery was excellent.

Date of experience: Jan 09, 2026

Noah Cook Guest

1 month ago

Outstanding assistance

I contacted the company to explain my needs after seeing an item on a different caravan, and the representative I spoke with was incredibly helpful. He spent about 20 minutes on the phone and found exactly what I was looking for. I placed the order, and it arrived four days later, well packaged. Very satisfied.

Date of experience: Jan 07, 2026

lolilator Guest

1 month ago

Quick and efficient delivery

Extremely fast, highly efficient, and prompt delivery.

Date of experience: Jan 06, 2026

thomaoc Guest

1 month ago

The delivery service is lacking

The delivery service utilized is inadequate; one driver held the parcel for four days, causing delays. It was likely mishandled, arriving damaged with a crushed box.