Review Time
I had given Phoera cosmetics a poor review. They responded “to get it touch”. I used my login and my order history said no orders ; yet, I have the wrong color foundation in my home from PHOERA Cosmetics . Apparently THEY are not serious about solving my problem and this appears to be a Scam company. The customer service rep gave me the run around again and the entire customer service process has been incompetently handled. I will not retract my complaint and now I believe they are trying to put forth a false front on the Trustpilot site. Geraldine I have made an error!!!The company I meant to review is on the url; GETPHOERA.COM. They marked themselves as phoera but are a scam site. I apologize for my confusion. Thank you for setting me straight!
My order has been delayed for more than 3 months . Probably you are cheating people by taking their money. I had sent an email to your support service and they told me that they would take care of it, but nothing happened. So, you are an untrustworthy company and I will take legal action .
Scam company, like the reviews say. I tried the product but it was so cakey and horrible. I tried returning under their 30 day money back guarantee but they refused. Said I had to return it in original condition and pay £25 postage. How is this a money back guarantee? Definitely don’t buy
I was about to order the peach foundation.But after checking your reviews I won’t bother.Thank you TRUSTPILOT.It’s always my first go to before I purchase anything especially via Instagram.So many rogue outfits out there.
Never received this product. Terrible customer service insisting it was delivered.. despite my camera and postal service having no record of it. After about 10 emails the very unprofessional Mujeed finally issued me a refund. My request to be put in contact with manager/supervisor went ignored despite multiple requests on my part. Feels like a scam and I'm reporting to better business bureau
Wasted my Money!! DO NOT buy from Phoera. I did not like the product (too heavy and matte finish). Once you open the product, they will not accept returns. And if you don't open one box, they will charge you $25 shipping to return it. They should sell small less expensive sample sizes, so you can try before you throw away $50. They ship from the UK, but they are Chinese company. Do not buy from them.Buy your makeup somewhere in person that will accept returns.
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Be flawlessly confident with our Phoera Soft Matte Liquid Foundation! GetPhoera Foundation is waterproof, lightweight and bendable. It hides redness, tattoos, pimples, anything! It easily blends into all skin types to give you a flawless, stunning look...
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