Review Time
I ordered from them for my father birthday...They charged thousands for the order...I confirmed everything from them about the order ..last min they said cake cant be made in round and made it Square.. I ordered with acrylic box flowers etc and they delivered a basic cake with pic in normal cardboard box I always use to order from them ..this time they ruined my father bday by delivering the cake in such a bad way..Now I am asking for a refund from them and they said they will charge for that pathetic cake and only refund few thousands...We trust them.but their customer service is ridiculous...The way they are dealing this matter is pathetic .
I ordered from them for my father birthday...They charged thousands for the order...I confirmed everything from them about the order ..last min they said cake cant be made in round and made it Square.. I ordered with acrylic box flowers etc and they delivered a basic cake with pic in normal cardboard box I always use to order from them ..this time they ruined my father bday by delivering the cake in such a bad way..Now I am asking for a refund from them and they said they will charge for that pathetic cake and only refund few thousands...We trust them.but their customer service is ridiculous...The way they are dealing this matter is pathetic .
Worst ever experience paid hefty amount and their delivery service is so poor and they even didn’t acknowledge the mistake, they can’t handle any event, worst service ever PLEASE DO NOT ORDER TO GIFTOO PAKISTAN very bad services 100% not satisfactied
Have used to Giftoo.com on several occasions and their service and product quality were commendable but the last occasion I used them in the new year event (January 2025) they failed to deliver on the slotted time frame , products were rubbish ( even the recipient’s cat refused to eat it!!) . Yet the same product delivered on another occasion was perfect.When I requested 50% discount to resend the order they bluntly refused.They refused to pass my comments and concern to higher management and simply lied that they have done so! They refused to give me the managing director contact details to write to them.This experience has put me off using them again. They lost a regular and profitable customer . Very disappointed
They charge a lot for deliveries but service is so poor. I will never use them again. Pathetic communication skills always ready for excuses. I jus wan to abuse them on their attitude and cheap behaviour.What a foolish service .Dumb Man......
I am based in UK ordered online to deliver in Pakistan for the same day delivery. From scratch till the end, the services were awesome. Kept me informed throughout. Excellent customer services. Delivered on time with exactly 💯 genuine product guarantee. Last moment order same day delivery also dealt with care and cooperation. Remarkable service specially took care by the girl name Sonia. Really happy with each and everything. Price were worth and the quality of the cake for upto the mark. Flowers were very fresh. Everything was very presentable with exactly the same message I wanted to deliver to my beloved sister. Thank you seller for everything.
I ordered a gift for valentines day, 3 days in advance. got a confirmation. the gift was supposed to be delivered between 1PM-5PM. At 10 PM at night the gift had not yet been delivered. I contacted them on WhatsApp (that's the quickest way to get hold of them) and was assured my delivery was on the way, the rider had picked up the gift for delivery. I was also informed that I cant expect them to adhere to the timeslot on a "event day". another hour passed and the gift had not been delivered, so I had to ruin the surprise and tell the recipient of the gift to contact them. When she called them they told her that her gift would not be delivered today, that they don't do late night deliveries and that she should expect her gift the next day (when its not valentines day anymore)so not only did the company lie to me (the customer) telling me the gift was out for delivery...but also failed to deliver on time AND on the occasion the gift was for. SCAM- Horrible service- DO NOT recommend,
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Send Gifts to Pakistan, We make your Day Special.Same Day Delivery Services. We Deliver Online Cakes, Flowers, Chocolates, Valentines Day GIfts, BIRTHDAY GIFTS, ANNIVERSARY GIFTS or MOTHERS DAY GIFTS. Lahore, Islamabad, Rawalpindi, Karachi, Faisalabad,...
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