giftpay.co.uk

4.6
4.6 Based on 40 reviews

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Average Rating

4.6

/
5

40 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Ines Uwase
The system is very intuitive, and I’m glad I found this service, it makes sending gift cards to clie

The system is very intuitive, and I’m glad I found this service, it makes sending gift cards to clients, partners, and colleagues a lot easier. Thanks so much to Kristy for being so helpful with getting me set up so fast.

5
Date of experience: Jan 27, 2026
Ines Uwase
The system is very intuitive

The system is very intuitive, and I’m glad I found this service, it makes sending gift cards to clients, partners, and colleagues a lot easier. Thanks so much to Kristy for being so helpful with getting me set up so fast.

5
Date of experience: Jan 26, 2026
Anukrishnan
"I want to commend Nick for his…

"I want to commend Nick for his exceptional help today. I had lost my voucher and wasn't sure if it could be recovered, but Nick handled the situation quickly and efficiently. He made what could have been a difficult experience very easy. I truly appreciate his help and great attitude,Nick will be a great asset for your company”.

5
Date of experience: Jan 21, 2026
Stuti
Amazing experience!

I recently encountered an issue with the B&M gift card I had chosen and contacted GiftPay. Their support team was exceptionally helpful and resolved the problem—even though it wasn’t on their end. I truly appreciate their going the extra mile and highly recommend their service.

5
Date of experience: Oct 07, 2025
Louisa Sartori
I was struggling to activate my JD gift…

I was struggling to activate my JD gift voucher and contacted customer service for assistance. Rebecca was very helpful and gave me updates while she was investigating this for me. It was found that it was an issue on JD’s end and so she put the balance back on the gift voucher for use at another shop. Very helpful and efficient customer service from Rebecca :)

5
Date of experience: Oct 03, 2025
Brilliant and simple to use!

Brilliant and simple to use!

5
Date of experience: Oct 03, 2025
customer
Really easy to redeem I loved the…

Really easy to redeem I loved the choice of shops and you can split the value over more than one

5
Date of experience: Oct 01, 2025
Sarah Gower
Great choices of retailers

I received a gift card after doing a survey and loved how easy it was to use and the choice of retailers was great too.

5
Date of experience: Oct 01, 2025
Catherine Wigfield
Good experience

Had a slight issue trying to get my code to work. However contacted customer service who were very helpful and got the issue resolved quickly. I was very happy with the amount of choice of where I could use my gift card.

5
Date of experience: Sep 30, 2025
Sona
Great system and service

As a company we are using Giftpay for a year and half now, and we are really satisfied with almost everything. They have a really good choice of retail brands in several countries, the system is user-friendly, all of our mangers are using it without any problems. The customer service is really good, always trying to help us with any issues, always replying within day or two. I can only recommend it for international companies like ours. We would love to have even more brands in some smaller countries, so I hope with time it can improve.

5
Date of experience: Sep 30, 2025

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