Review Time
My order was cancelled by Gigsberg, but my payment has still not been refunded. I provided all requested documents and fully cooperated with their verification process. Despite this, I have not received my money back, and they are no longer responding to my emails or follow-up requests. The worst experience I have ever had by far.
I must admit, I had some concerns about receiving my tickets until the very last moment. However, I was pleasantly surprised to receive them just two days before the show from an official ticketing website.
The representative who assisted me was exceptionally kind and professional, providing thorough answers to all my questions.
Overall, I had a great experience and will definitely consider using Gigsberg's services again in the future!
I ordered 3 tickets together. I really expects they would be near each other. I received 3 randomly placed tickets. From communication with customer support I figured out that you shoud NEVER EXPECTS THAT SEETS WOULD BE NEAR EACH OTHER. ALSO SECTION IS DIFFERENT THAN I CHOOSEN ON WEBSIDE. Just unusable if your want to go with friends
I ordered 3 tickets together. I really expects they would be near each other. I received 3 randomly placed tickets. From communication with customer support I figured out that you shoud NEVER EXPECTS THAT SEETS WOULD BE NEAR EACH OTHER. ALSO SECTION IS DIFFERENT THAN I CHOOSEN ON WEBSIDE. Just unusable if your want to go with friends
I must admit, I had some concerns about receiving my tickets until the very last moment. However, I was pleasantly surprised to receive them just two days before the show from an official ticketing website.The representative who assisted me was exceptionally kind and professional, providing thorough answers to all my questions.Overall, I had a great experience and will definitely consider using Gigsberg's services again in the future!
I booked a ticket for Robbie Williams. I was gutted when I never got a ticket in my home town, I’ve been to all of his other tours. I’ve never used Gigsberg or any other resale site before so I was nervous but I needn’t have been. The ticket was transferred to me the day before the gig and Gigsberg sent me several what’s app messages to make sure I had the ticket and everything was ok. I’d definitely use them again if I needed to. Yes the tickets aren’t face value but for me it was so worth it!
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https://www.gigsberg.com | https://www.gigsberg.co.uk
