globalprime.com

4.5
4.5 Based on 61 reviews

Global Prime is an Australian Forex broker established in 2010 and regulated by ASIC (Australia) and VFSC (Vanuatu). In just 12 years, Global Prime has grown to service thousands of clients around the world and become the industry's top rated broker. O...

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Average Rating

4.5

/
5

61 Reviews

5 Star
86%
4 Star
3%
3 Star
2%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Rene Zeestraten
The support I got from Cecille to help create a few new demo accounts was timely, direct and super h

The support I got from Cecille to help create a few new demo accounts was timely, direct and super helpful. I can't recommend Global Prime highly enough.

5
Date of experience: Feb 21, 2026
Daniel Besliu
I’ve been trading with Global Prime for some time now, and I must say their service has been excepti

I’ve been trading with Global Prime for some time now, and I must say their service has been exceptional. The platform is reliable, execution is fast, and spreads are competitive — perfect for both FX and CFD trading.

What really stands out is their customer support, especially Cecille, who has been incredibly helpful every time I had questions. She’s professional, knowledgeable, and always ensures that any issues are resolved promptly.

Overall, Global Prime is a trustworthy broker with excellent support, making trading smooth and stress-free. Highly recommended!

5
Date of experience: Feb 21, 2026
Brad Morgan
A Frustrating Situation

I have a screenshot of a transfer that never arrived in my bank account. It was returned to them on January 8, 2026. As I write this on January 22, 2026, I've reached out to them for 9 consecutive days about when the funds will be returned for me to access. I requested that they credit my account with that money since their process is excessively slow and lacking transparency. They keep blaming their provider instead of taking responsibility. It feels like they are intentionally wasting my time with empty promises of 'checking on it.' I've been told five times over the last five days that I would receive a response in 24 hours, yet nothing has come through. It seems like incompetence has become the standard, with businesses wasting time due to unmotivated staff.

1
Date of experience: Jan 22, 2026
Brenda Carter
A Frustrating Experience

I have a screenshot of a transfer that never arrived in my bank account. It was returned to them on January 8, 2026. As I write this on January 22, 2026, I've reached out to them for 9 consecutive days about when the funds will be returned for me to access. I requested that they credit my account with that money since their process is excessively slow and lacking transparency. They keep blaming their provider instead of taking responsibility. It feels like they are intentionally wasting my time with empty promises of 'checking on it.' I've been told five times over the last five days that I would receive a response in 24 hours, yet nothing has come through. It seems like incompetence has become the standard, with businesses wasting time due to unmotivated staff.

1
Date of experience: Jan 21, 2026
Deorwine Price
Feeling Satisfied with the Response

I was pleased and relieved with the reply I received.

5
Date of experience: Jan 21, 2026
FR13
Prompt Response from Support

Their response time was good, and the staff member was very helpful in addressing my questions.

4
Date of experience: Jan 21, 2026
Robbie Powell
Excellent Support from the Agent

I received great support from the agent. I was considering switching back to my previous broker due to all the features offered.

5
Date of experience: Jan 21, 2026
Kurt Ross
Grateful for the Assistance

You're very welcome! The service was outstanding—my issue was resolved quickly. I will definitely leave a positive review.

5
Date of experience: Jan 19, 2026
Louise
Great Support Staff

The support staff are excellent; they helped me get what I needed very quickly.

5
Date of experience: Jan 19, 2026
Tristan B.
Compliments to the Professionalism

I would like to commend the support for their professionalism and excellent assistance.

5
Date of experience: Jan 13, 2026

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Business Details

  • Global Prime is an Australian Forex broker established in 2010 and regulated by ASIC (Australia) and VFSC (Vanuatu).

    In just 12 years, Global Prime has grown to service thousands of clients around the world and become the industry's top rated broker.

    Our mission is to continue to democratise access to the world's financial markets. That's why we aim to offer a huge range of products with super low trading cots and no minimum account size. See more

  • email support@globalprime.com
  • call +61283793622
  • language https://globalprime.com

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