ridewithloop.com

4.7
4.7 Based on 185 reviews

LOOP is an insurance company purpose-built for underserved communities. Founded on the pillars of fair and equitable insurance, dignified member care and community impact....

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Average Rating

4.7

/
5

185 Reviews

5 Star
80%
4 Star
12%
3 Star
3%
2 Star
2%
1 Star
3%

All Reviews

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Review Time

Vivian Morris
Overall, a solid experience with a minor hiccup.

I've been using the service for the past four months, and everything has been running smoothly. However, last month, there was a problem with their website. I recommend they strengthen their support team, as I faced issues making a payment for a week. Fortunately, my representative informed me that everything is functioning well now.

4
Date of experience: Jan 13, 2026
HiSweez92
Good experience but needs some enhancements

I've been with the service for the last four months, and everything has been working well. However, last month there was an issue with their website. I would recommend that they strengthen their support team, as I was unable to make a payment for a week, but my agent informed me that it's now functioning properly.

4
Date of experience: Dec 28, 2025
Sharlene Rogers
Left without any coverage

It seems like the service has quietly ceased operations. Their website is unresponsive, the app won't let me log in, and social media is flooded with customers seeking help with no replies. Emails go unanswered, and I can't pay my bill. There's no contact number, making it appear that the company has shut down, yet I can't find any information online confirming it.

1
Date of experience: Dec 15, 2025
Sid Kelly
Everything was fine until recently

Everything was good until this month when I couldn't upload the app, pay my bill, or get in touch with the service. It felt like they vanished without notifying their clients.

5
Date of experience: Dec 12, 2025
Excellent service

5
Date of experience: Dec 10, 2025
Very helpful representative

The representative was pleasant and assisted me in every way.

5
Date of experience: Dec 09, 2025
Alexa Clark
Too many emails about my policy

I've sent numerous emails regarding a policy I paid for on December 2, 2025. Where is my policy?

1
Date of experience: Dec 02, 2025
Martina Morgan
Incredible experience

Incredible experience!

5
Date of experience: Nov 27, 2025
UncookedBaconYT
No issues at all

No issues at all.

5
Date of experience: Nov 25, 2025
Charley L.
Simple and straightforward to sign up

Signing up was easy and straightforward. You can customize any plan you wish, whether you want full coverage or not, especially if you're in Texas. It's the most affordable option around.

5
Date of experience: Nov 25, 2025

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