glossybingo.com

4
4 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4

/
5

21 Reviews

5 Star
71%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
24%

All Reviews

Filter Reviews

Review Time

Chloe
Avoid this network to save time and money

If you're seeking genuine reviews, check those related to the company behind these sites. It's clear you should avoid them. After reading various accounts, my concerns have intensified. I was allowed to deposit over a thousand pounds in just two days without any checks or identification. After winning, I received an email the next day requesting various forms of identification and proof. Regulations indicate this information should have been requested sooner, especially given the significant amounts involved. I provided identification, selfies, proof of address, and a screenshot of my virtual card, as I couldn’t provide a photo of a nonexistent card. I asked for the withdrawal to be processed, but faced additional delays. After waiting all day, I received a request for a bank statement, which would further postpone the withdrawal. They claim that any reputable casino follows these procedures, but I have played at many others without facing such extensive requirements. After my win and the excessive deposit allowance, I self-excluded, leaving me in financial distress due to the delayed withdrawal. You'll hear the usual excuses from these delaying casinos regarding KYC policies and legal requirements, yet it’s odd how they disregard these when it comes to deposits. I strongly advise against playing at this network, as you'll encounter unnecessarily rigorous checks when trying to access your funds. I plan to escalate this issue, as I've had enough of companies misusing KYC policies to delay withdrawals. UPDATE: I've submitted bank statements, selfies, identification, and bills, yet my withdrawal remains unprocessed. The lack of checks for large deposits and the sudden demand for extensive verification during withdrawals raises serious red flags. Despite numerous deposits, I now face accusations of money laundering. It’s absurd. If I hadn't won, there would be no suspicion at all. As of this morning, the withdrawal is still unprocessed. I will update this review if it changes. UPDATE: It's now 4 PM, and I still haven't been verified. I received a generic response stating they are working on it, with no explanation for the delays apart from the holiday season. This is an unacceptable way to conduct business. I am prepared to go to the media and regulatory bodies to ensure they are held accountable and to protect others from a similar experience.

1
Date of experience: Dec 28, 2025
Steer clear of this network due to withdrawal issues

For authentic reviews, look into those regarding the company that manages these sites. It's evident that you should avoid them. My concerns have deepened after reading various accounts. I was allowed to deposit over a thousand pounds within two days without any checks or identification. Once I won, I received an email the next day asking for multiple forms of identification and proof. Regulations state this information should have been requested earlier, especially given the substantial amounts involved. I submitted identification, selfies, proof of address, and a screenshot of my virtual card since I couldn't provide a photo of a nonexistent card. I requested the withdrawal, but encountered more delays. After waiting all day, they asked for a bank statement, which will further postpone the process. They assert that reputable casinos follow these protocols, yet I've played at numerous others without such extensive requirements. After my win and the excessive deposit allowance, I self-excluded, now facing financial distress due to the delayed withdrawal. You'll hear the usual claims from these delaying casinos regarding KYC policies and legal obligations, yet it's curious how they disregard these when it comes to deposits. I strongly recommend avoiding this network, as you'll face unnecessarily stringent checks when accessing your funds. I intend to escalate this matter, having had enough of companies misusing KYC policies for withdrawal delays. UPDATE: I've provided bank statements, selfies, identification, and bills, yet my withdrawal remains unprocessed. The absence of checks for large deposits and the sudden demand for extensive verification during withdrawals raise significant red flags. Despite numerous deposits, I now face accusations of money laundering. It's ridiculous. If I hadn't won, there would be no suspicion whatsoever. As of this morning, the withdrawal is still unprocessed. I'll update this review if the situation changes. UPDATE: It's now 4 PM, and I'm still not verified. I received a generic response indicating they are working on it, with no explanation for the delays other than the holiday season. This is an unacceptable approach to business. I'm prepared to involve the media and regulatory authorities to ensure accountability and protect others from similar experiences.

1
Date of experience: Dec 27, 2025
Kallamar35
Excellent service, much appreciated

I received excellent service, thank you.

5
Date of experience: Dec 18, 2025
Lenna Baker
Very courteous representative and prompt service

The representative was very courteous and provided quick service.

5
Date of experience: Dec 15, 2025
Carroll Sanders
Extremely fast and professional assistance

The service was extremely fast and very professional.

5
Date of experience: Nov 29, 2025
Derick Parker
Confusing emails regarding promotions

They send emails promising spins on the next deposit, but when you log in, there's no free spins option. You have to contact support, and they seem unaware, requiring you to provide a copy of the email. It's quite frustrating.

1
Date of experience: Nov 16, 2025
Nancy
Support was very helpful

The support representative was very helpful in resolving my issue with the daily deals and was very friendly.

5
Date of experience: Nov 16, 2025
Albina Brown
Support was professional and helpful

I had great customer service. Thank you.

5
Date of experience: Nov 10, 2025
Boichfamily
Appreciate the support received

Thanks for the support, I truly appreciate it.

5
Date of experience: Nov 03, 2025
Ida Wright
Very helpful and efficient support

I spoke with the representative today, and she was incredibly helpful, resolving my issue quickly. The site itself is one of the best I’ve used.

5
Date of experience: Oct 20, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More