Review Time
I've only been playing for a few weeks, and I've actually cashed out a few hundred and currently waiting for another one, the games are great and I've been doing pretty good playing so far, the first redemption with 24 to 72 hours, if they go by business days i wont recieve it until lke tuesday, think thats a little long to wait, customer service is helpful after they get to your ticket, slow process if you have any questions, but over all so far i have had no problems love the games at. It's a well designed platform
Complete scam they will give you a good bonus to start then require an absurd play through amount. There is a reason they don't tell you the remaining play through balance.
So I put money in and than I won and now I’m waiting on my verification as well as my redemption it says 48/72 hours I just hope that is true and that good vibes stands behind there casino and there word I’ll update my review once I’m verified and my redemption is complete ..
I don't quite understand the comments about slow replies regarding redemptions. It's amusing because I received an automatic email response, and I had also submitted my inquiry through the support section on their website. I can't confirm those claims, but I found their replies to be quite prompt. It's only been around two days since I initiated my redemption, which isn't too long, and they've been responding regularly. Overall, my experience has been positive so far; just waiting to complete the redemption process. I'll provide an update once it's finished.
It raises significant concerns when a casino prevents you from completing KYC and verifying your account for withdrawals. How can I trust you with my money if I can't even confirm my account, especially with the prevalence of sweepstakes scams?
This site is a scam. I won $170, and after a week of attempting to cash out, they emailed me to say that due to their terms and conditions, they canceled the transaction and took my money. Now, they won't respond. Stay away from this fraudulent platform.
I received an email about claiming promotional free spins, but they weren't available in my account. The next morning, I got another email, and this time the spins were there. I played them and won the maximum of $50, then continued winning, totaling $5300. When I submitted a redemption request, I waited for the expected deposit date. Instead, I received an email explaining that due to an accidental leak of the promotional coupon and a temporary issue with a third-party service, the free spins had been incorrectly valued and the promotion was canceled. They stated that my winnings were credited in error and removed from my account. They assured me this wasn't a reflection of my conduct, but I was disappointed. The terms allowed them to cancel promotions even after awarding them, which felt unfair. I understand mistakes happen, but the second error was much more significant. Now I'm left questioning the site's reliability and whether my gameplay and winnings would be honored. Had I not followed up with a ticket, I would have been left in the dark without any communication about the issue. This reinforces my concerns about their negligence and lack of transparency.
This place is disappointing. They claim you can receive a bonus drop and check in for free spins throughout the day. You could spend the whole day there and never find any free spins available. After making another deposit, I didn’t see a single bonus round or even a dollar back! It was a frustrating experience.
I opened an account with optimism and explore various platforms. I was hoping to see unique promotions that other games don't offer. Typically, when making a purchase, players receive a bit more than what they spend. Unfortunately, it seems that not many people engage with this website. The support team informed me that I utilized bonus offers available on both accounts, which are common across games. I was unaware of this platform, and my information was apparently sold, landing in my inbox unexpectedly. Despite my initial excitement, they have lost a potential loyal player. I’ll never invest any money here again, so it’s best to close my account. Given my past head injuries, I believe it was an accident, but if the team views it as a violation of terms, then both accounts should have been terminated, not just the one I won on. I will be reaching out to legal counsel regarding online gaming.
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