Name: glossybox.ie
Telephone: 000000000
Rating: 3.8

customer Guest

4 months ago

Thank you

Thank you, everything perfect. I love the box

Date of experience: Jan 01, 2026

claire higgins Guest

5 months ago

Love this box

Love this box. Will use everything. Great value. Delighted i bough it.

Date of experience: Dec 04, 2025

KA Guest

5 months ago

AVOID at all costs!

I ordered a subscription box each as a present for teenage girls (after researching, this looked like the best option). It was apparent that the products are not suitable for teenagers, so I requested to cancel. Only to find that I am in a 12 month subscription and unable to cancel. The customer service is a bot so you are not able to speak with a real person. I am really frustrated by the whole process but there is very little I can do other than warn others not to find themselves in the same position!

Date of experience: Dec 03, 2025

Joan Morris Guest

5 months ago

Very efficient

Date of experience: Nov 30, 2025

Matt Guest

5 months ago

My daughter renewed a 12 month subscription when she thought she was cancelling

As per title, responses seem to have been from chatbots so no cancelation was actioned, automatically rolled over to another 12 months without any notifications.

Date of experience: Nov 21, 2025

Anne Marie Butler Guest

6 months ago

I bought an e voucher to gift

I bought an e voucher to gift - terrible process and execution. The gift is emailed to me with my name and just a code - will not but again now that I know how little effort is put into it by the company

Date of experience: Nov 13, 2025

Janet Guest

6 months ago

Subscription locked in

Subscription locked in. After the 12 month subscription ends you are automatically put onto a monthly subscription without consent. There is no phone option to contact them. Nowhere on the website to cancel and my email was rejected. What is this if it’s not criminal? I have opened a case with Resolver, more people need to do this. Disgusting tactics.

Date of experience: Nov 04, 2025

Dublinmom Guest

7 months ago

Have two accounts to one address

Have two accounts to one address. Ordered the advent calendar. No discount applied. Realised needed to order on my active subscription account. Reached out to customer services, less than useless. Asked for discount as both accounts to same address. Asked to cancel order. Neither could be done.Will be cancelling my subscription of 5 years.

Date of experience: Oct 07, 2025

Joanne Ogley Guest

7 months ago

The worst company I’ve ever dealt with…

The worst company I’ve ever dealt with…The worst company I’ve ever dealt with !!! On a month rolling subscription which stated I could cancel but try and find a way to cancel on their awful website it’s like looking for unicorns I’m so frustrated! When I did get a message it was to try and convince me to sign up for longer arrrr just let me CANCEL!! I was ripped off £15 over the calendar offer and promised a refund that never came and now I’m stuck with a subscription I can’t cancel with tiny products I do not want

Date of experience: Oct 03, 2025

Magda Podhorodecka Guest

7 months ago

I love Glossy box ❤️

I love Glossy box, its my 4th year and have never been disappointed 😉 I am looking forward to open the first box 😉😉 They always put a great mix for skin, body and hair 😉 Got my favorites until today 😁