gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

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Review Time

AB84
Waiting on a parcel that was due to be…

Waiting on a parcel that was due to be delivered yesterday (thurs august 4th) Tracking info then changed to say that they could not deliver it due to traffic. Package was then supposed to arrive today (fri aug 5th) and nothing. Zero response to emails sent. So annoyed as the package was due to be a gift for an occasion tomorrow. Won’t order from a company that uses GLS ever again.

1
Date of experience: Aug 05, 2022
Celestia Foster
Waiting on a parcel that was due to be…

Waiting on a parcel that was due to be delivered yesterday (thurs august 4th) Tracking info then changed to say that they could not deliver it due to traffic. Package was then supposed to arrive today (fri aug 5th) and nothing. Zero response to emails sent. So annoyed as the package was due to be a gift for an occasion tomorrow. Won’t order from a company that uses GLS ever again.

1
Date of experience: Aug 05, 2022
Julianne Reed
Daniel really helped me out today after…

Daniel really helped me out today after a package mishap. Thanks!

5
Date of experience: Aug 02, 2022
Lucas Baker
Very happy will take out cover again…

Very happy will take out cover again when this one runs out

5
Date of experience: Aug 02, 2022
Daniel really helped me out today after…

Daniel really helped me out today after a package mishap. Thanks!

5
Date of experience: Aug 02, 2022
Richard Butler
Daniel really helped me out today after…

Daniel really helped me out today after a package mishap. Thanks!

5
Date of experience: Aug 02, 2022
Brad Powell
Very happy will take out cover again…

Very happy will take out cover again when this one runs out

5
Date of experience: Aug 02, 2022
MS21
GLS did it again

Here we go again. GLS tracking says parcel was delivered and was signed by me. No one called, no parcel was delivered and I certainly did not sign anything and I was at home all day. Reached out to customer service via email on Friday, no reply. Now I have to wait until Tuesday (bank holiday Monday) for them to get back to me. In the meantime my parcel (which is worth over 160 Euro) can be anywhere, stolen etc. Really not happy. I'll have to cancel my recurring order from the company that uses GLS as this issue happens way too often. It is just not worth it.

1
Date of experience: Jul 30, 2022
Yvonne R.
GLS did it again

Here we go again. GLS tracking says parcel was delivered and was signed by me. No one called, no parcel was delivered and I certainly did not sign anything and I was at home all day. Reached out to customer service via email on Friday, no reply. Now I have to wait until Tuesday (bank holiday Monday) for them to get back to me. In the meantime my parcel (which is worth over 160 Euro) can be anywhere, stolen etc. Really not happy. I'll have to cancel my recurring order from the company that uses GLS as this issue happens way too often. It is just not worth it.

1
Date of experience: Jul 30, 2022
NeverTry__
GLS did it again

Here we go again. GLS tracking says parcel was delivered and was signed by me. No one called, no parcel was delivered and I certainly did not sign anything and I was at home all day. Reached out to customer service via email on Friday, no reply. Now I have to wait until Tuesday (bank holiday Monday) for them to get back to me. In the meantime my parcel (which is worth over 160 Euro) can be anywhere, stolen etc. Really not happy. I'll have to cancel my recurring order from the company that uses GLS as this issue happens way too often. It is just not worth it.

1
Date of experience: Jul 30, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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