gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

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Review Time

Calvin
Great Account Manager!

Since joining the AA warranty scheme we have a much better experience then our previous warranty provider. Our account manager is professional and very personal and he has built a great relationship with our business. Thank you Jack! Ashley James Automotive

5
Date of experience: Aug 16, 2022
Alyson Carter
Drop off points per gls website not accurate

Had a prepaid label, looked up local drop off points on gls website in my surrounding area. Took it to closest drop off point per the gls website, however I was advised they do not accept gls parcels. Surely not that much time to keep drop off points updated on website. Very frustrating!!!

1
Date of experience: Aug 15, 2022
Abner Fisher
Excellent Customer Service

I have used GLS many times in the past, have always found them to be extremely helpful and very professional, excellent customer service pity not more companies like this. Thank youBridget Curley

5
Date of experience: Aug 15, 2022
Cecil Cook
Drop off points per gls website not accurate

Had a prepaid label, looked up local drop off points on gls website in my surrounding area. Took it to closest drop off point per the gls website, however I was advised they do not accept gls parcels. Surely not that much time to keep drop off points updated on website. Very frustrating!!!

1
Date of experience: Aug 15, 2022
Wallace Lewis
Excellent Customer Service

I have used GLS many times in the past, have always found them to be extremely helpful and very professional, excellent customer service pity not more companies like this. Thank youBridget Curley

5
Date of experience: Aug 15, 2022
Amazing!

We have been using the AA warranty for our business for a while now and we have no complaints. They go above and beyond to help our customers and always offer alternative routes if not. Our account manager Josh has been brilliant! Cannot recommended them enough. Keep up the good work guys!

5
Date of experience: Aug 12, 2022
Harriet Bell
Great Warranty …

I had a Good warranty the protect plus on my used car. I took my car to our local garage who diagnosed the fault -They Contacted the AA and logged the claim. A fast turnaround with accepting it and my car was fixed ..It was all paid by the AA and no quibbles !

5
Date of experience: Aug 12, 2022
balkimort
Amazing!

We have been using the AA warranty for our business for a while now and we have no complaints. They go above and beyond to help our customers and always offer alternative routes if not. Our account manager Josh has been brilliant! Cannot recommended them enough. Keep up the good work guys!

5
Date of experience: Aug 12, 2022
Gunner C.
No Parcel

The tracking system shows the parcel as delivered even though no one ever knocked at my door. Wasn't even contacted before the delivery in any way. I waited a week for an expensive package to arrive only for GLS to tell me it was delivered without even a single attempt to deliver it.

1
Date of experience: Aug 10, 2022
Lindy Wilson
No Parcel

The tracking system shows the parcel as delivered even though no one ever knocked at my door. Wasn't even contacted before the delivery in any way. I waited a week for an expensive package to arrive only for GLS to tell me it was delivered without even a single attempt to deliver it.

1
Date of experience: Aug 10, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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