Review Time
Hello GLS team,Yesterday I reached out to your customer service department regarding the delivery of a Halloween parcel needed for school tomorrow morning. I just wanted to acknowledge one of your lovely colleagues Rachel who has been a wonderful help to me checking in and keeping me updated over the last twenty four hours. She was extremely obliging, reassuring, kind and friendly and is an asset to your team. Thankfully the package arrived today, now I hope the item fits!!
Hi, I just rang GLS customer care to follow up on Halloween costumes I had ordered and need for tomorrow. I spoke with the loveliest guy called Ian who was very friendly and so helpful. It was so nice to speak with a human and he was happy to help and very efficient. Thanks Ian 10/10 👍🏻👍🏻
Customer care brilliant to deal with as I had attempted to return a package back to a drop off point but the shop refused to take it so when I rang customer care they arranged a delivery person to pick it up from my house the next day. Only issue was the agent advised someone would let me know what time the delivery guy would be arriving but that never happened and the delivery guy arrived unexpected. Thankfully I was home and had the package ready.
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
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