Review Time
It took two weeks for the problem to be solved. Communication between the garage and AA was extremely poor and I was forced to intervene almost on a daily basis. Getting in touch with the AA claims department was incredibly difficult and it usually took almost an hour to get through.
Until I received this email I thought the garage had carried out the work, I was unaware they had made a claim against the warranty. This was the third time the car had been back for quite major repairs since I collected it on the 31 st of May , resulting in it being off the road for quite sometime. However the work was satisfactory.
My warranty case was slightly out of the line and it was with David Misseldine from WMS who assisted me in the best possible way to sort it out. I think WMS in terms of process and to understand customer requirements is very intelligent company and helps customers in all possible ways.Good luck to the company and its staff.
I know people are always quick to give poor reviews but I for one had a very positive experience with GLS. The package I was waiting for was time sensitive so when I rang to see if it would be delivered today as instructed on the website tracking, Rachel was very helpful and pleasant when contacted and rang the driver to see would it definitely get out today as I would come collect at the depot if not! She rang me back promptly and assured me it would be delivered today and an hour later it was here!
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
