Kris Richards

This return of your as of alarm is unnecessarily time consuming and highly stressful. Ive received t

This return of your as of alarm is unnecessarily time consuming and highly stressful. Ive received the return label in post and evri claim they will collect on Monday. Unfortunately as I've repeatedly...

Nikki

Fantastic professional caring people…

Fantastic professional caring people who have given us peace of mind at a difficult time! The alarm service is easy to set up and the staff are responsive and really reassuring. Would highly recommend...

Sandi Mason

Setting up the alarm was quick and painless.

The process to order the personal alarm for my elderly mother was very easy. The alarm arrived promptly-I’d missed the next day delivery as that has to completed before 1pm but it arrived the day afte...

Customer

Very easy to order

Very easy to order. Super fast delivery. Easy set up. Very nice staff at the call centre.

Miss SUE TITCHMARSH

Not quite 100 % perfect.

I was surprised to see that the first box I received had items in it that had clearly been used. On contacting Taking Care, they said they refurbish and reissue items but this was not mentioned in th...

Marian

Newly on my own I am so glad I chose to…

Newly on my own I am so glad I chose to have this Person Alarm as it gives a sense of comfort both to me and my family. Ordering was easy, it arrived the next day and setting up with the help of cou...

Liz Reid

When I contacted Opera beds to gain information and purchase a profiling bed for my elderly mum Harr

When I contacted Opera beds to gain information and purchase a profiling bed for my elderly mum Harry A was extremely helpful. The bed was delivered in under a week.Patryk and Michal were very profess...

ML

Brought a profile bed 4 years back the…

Brought a profile bed 4 years back the after sales service is disgraceful would not help in any way when we had to move house,and don’t offer a service and repairs service go elsewhere.

JT56

Great bed and service

Ordered a bed for my mom who was in hospital and needed it the next day. As promised the bed arrived the next morning. The assembly was really easy and the bed is great.A big thank you to Lisa for y...

Rosamund W.

Excellent customer advice from Chelsea

Excellent customer advice from Chelsea. Lovely delivery and demo guys. Great product at great price - have seen online companies with same offering for 3x the price!

Harvey S.

Extremely happy with opera beds a brilliant purchase for my mum

I waited a couple of weeks to review the bed as I wanted to see if it was up to my expectations and it has exceeded all of them, from the advice of customer service to the delivery and the brilliant v...

John Hanna

Special needs beds

Great company, reasonable prices, quick service, very high quality special needs bed and quick delivery

Maya Giro

Really happy with my experience getting custom orthotics from Stride Soles. I have high arches and u

Really happy with my experience getting custom orthotics from Stride Soles. I have high arches and usually have a hard time finding anything that actually feels good, but these made a difference prett...

Biruk Bekele

It was pretty easy to use the app to get my customized insoles. Best of all, they were super comfort

It was pretty easy to use the app to get my customized insoles. Best of all, they were super comfortable and durable. This company is like the Warby Parker of insoles - modern, thoughtful customer ser...

dudley cunningham

Easy and comfortable

These insoles are so easy to slip on and comfortable for shoes I use all the time. The shoes fit better with Stridesoles and my feet and I are less tired at the end of the day. Get them!

Margo Tarasov

Body Alignment Improved!

I was experiencing numbness in my left big toe when I walked and decided to try Stridesoles. The measuring process was simple and I was amazed to see how lightweight they were yet how sturdy they were...

Hank Neuberger

Excellent product

Excellent product. Solid. Fit shoes perfectly. Better support for my arch than any of the previous insoles that I have used.

Noah Shulruff

Finally Got Relief From Stridesoles

I’d been struggling with flat feet my entire life and finally got relief from Stridesoles. The fact that they make it easy and affordable is the cherry on top.

Michael Amesbury

Telephone sales staff first class solved my problem re part ex purchase scooter just arrived again f

Telephone sales staff first class solved my problem re part ex purchase scooter just arrived again first class in fact better than i anticipated in looks delivery again good would not hesitate to rec...

VF64

Brand new TGA Breeze S4 GT Mobility Scooter

This report refers to the GT model of this mobility scooter with wider steel rear wheels. The standard model has all aluminium wheels with built in brake drums with steel liners.Last September l order...

Seth Scott

Great service

Landon Howard

Good to deal with first class service.

Good to deal with first class service.Purchased a TGA Midi x showroom, very impressed can not find a faut at all, runs and operates very well and with free delivery, would defiantly buy again.Thanks t...

AS

Hello

Hello, I am really happy and satisfied with choosing this scooter because by using it, I can move around outside the house and enjoy nature and the outdoors very easily and without the need for help f...

Blake Adams

Good range of mobility scooters at a…

Good range of mobility scooters at a reasonable price. Delivery not that helpful, scooter arrived on pallet with one broken wing mirror. No help to get scooter off pallet and driver not willing to tak...

MP49

Exceptional Solution for Multi-Level Living

My wife has been utilizing two sets of a particular lift system (one for upstairs and another for the basement). They have been a lifesaver, enabling us to stay in our multi-level home. I'm quite hand...

Madelyn Johnson

Exceptional Support Made Ordering Easy

After encountering some issues with the website, I decided to call to place my order. I had the pleasure of speaking with a representative who was incredibly helpful and shared valuable information! I...

Susan

Excellent Support and Expertise

The representative was consistently available to address my inquiries and demonstrated extensive knowledge about the product and the industry. Although I haven't installed the chairlift yet, I feel as...

Mandy Hughes

Exceptional assistance from the representative

The representative was incredibly helpful and ensured our order was completed promptly when the platform was out of stock. I appreciate his attention to detail and dedication. He is a valuable asset t...

HP45

this is the worst company i have ever dealt with

this is the worst company i have ever delt

Leona

Sean was the picture of patience

Sean was the picture of patience! It took me one year due the contractors letting me down to have my Units installed. Ordered and not paid by contractors 2 times and finally the third times the charm...

Hugh Cullen

We arranged for 2 Stiltz Lifts to be installed in our home and we have not regretted that decision i

We arranged for 2 Stiltz Lifts to be installed in our home and we have not regretted that decision in the least. Ours is a 4 Storey house … so lots of stairs to climb. But not anymore!! We do still us...

Gwendolyn Morris

Efficiency

Everything was done as quickly and efficiently as possible with a very good result which we are now enjoying every day. Can't fault the service.

Cary Parker

Some disappointment

The majority of your staff were very helpful but we were particularly disappointed with the surface mounted plastic pipework left by the plumber. We started with two copper pipes feeding the radiator...

Jordan C.

Good experience while installing the…

Good experience while installing the lift

Alexandra Lewis

Thrilled with our trio lift it’s made…

Thrilled with our trio lift it’s made such a difference to our day to day lives since it was installed in May. We could have managed with a smaller lift but decided to future proof by having a larger...

Denis Coleman

Beware of Stiltz

I have had a Stiltz Houselift for 2 years. I went through a lot of stress getting it installed and it put my son in hospital due to the 3 day install process taking 5 weeks. Sadly they tried but faile...

Jean Davies

Visited the Stoke on Trent store today. Appalling service and attitude of the staff! They really cou

Visited the Stoke on Trent store today. Appalling service and attitude of the staff! They really couldn’t have cared less! There used to be a lovely, caring and knowledgeable gentleman there, what a s...

Kerry Walgrove

What a fantastic experience I had with Ableworld Wigan this week. I sought advice with Julie three

What a fantastic experience I had with Ableworld Wigan this week. I sought advice with Julie three times on the telephone, and met Peter in store. The advice I was given, whilst searching for a suppo...

Kerry Sanabrias

A fantastic team at the St.Helens store, I recently bought a rise and recline chair for my dad. The

A fantastic team at the St.Helens store, I recently bought a rise and recline chair for my dad. The team were so friendly and helpful, ensuring that I had everything I needed to know before making a d...

VC

Fantastic mobility store with excellent staff!

What a fantastic mobility store! The staff are incredibly friendly and always willing to help. I can find everything I need there, and if it’s not available, they can order it for me. The prices are a...

Mario A.

Incredible service and quick solutions

I spent hours on the phone searching for the product that the company delivered in just 15 minutes, a short distance from my home. It was the best experience during a challenging time. The staff were...

Jim Patterson

Overpriced wipes with disappointing value

I just bought some wet wipes for an astonishing £8.50 for 80, only to find out they are similar in size to other wipes that cost £2 for 100! Quite frustrating!

CB

Knowledgeable and professional staff!

dan djtune

Very professional installation

Very professional installation. Customer service was great when we had to change our install date.

Virginia Grant

The service guy was cordial

The service guy was cordial , did his job and explained what he did.

Tom

Quick response to our inquiry

Quick response to our inquiry, knowledgeable staff simplified the decision making process, installation scheduling was quick and easy, one day install by a friendly experienced technician provided a s...

Rolland Kilng

Salesma'error.

YOUR salesman showed pictures attaching the lift to the wall, but your installer although doing a great job attached to to the stair steps. I would have had him attach it to the other side of the ste...

Lynn.Jorgensen

Response to product update need was fast

Merrilyn Hughes

Exceptional communication and service!

I have had outstanding communication with the team! They are highly professional, friendly, and focused on customer satisfaction. I eagerly anticipate continuing my business with them, and I truly app...

FB85

Kudos to this outstanding company!

I want to express my appreciation for this outstanding company. A friend purchased a scooter for her son, who is a double amputee, but it was stolen a few days ago. When she contacted the support team...

PH71

An Excellent Scooter Experience

This scooter truly deserves a five-star rating. It arrived fully assembled, making setup a breeze—just lift the steering wheel and secure it. The unpackaging was simple, and it was fully charged upon...

Gwyneth Johnson

This scooter restored my independence!

This scooter restored my independence! After undergoing significant knee surgery and being unable to bear weight for 8 weeks, I found this chair to be life-changing. It allowed me to continue teaching...

Teresa

I love the scooter and so does my dog

I love the scooter and so does my dog. We had an issue with the charger but they’re sending a new one so I really appreciate that! Vera has been super helpful!

Frances Aguilar

Impressive scooter!!

Scooter was easy to set up. Very powerful and battery lasts. Customer service was great! I am able to get around much better now. I would definitely recommend

Arnold Si

Huzzah, mobility!

Huzzah! I'm mobile again! This was shipped in decent time and I've been using the battery for a couple of weeks and it works great. I used it all day at the zoo and I hadn't even gotten it fully charg...

Kathy Patton

World Traveler - First Class Customer Service

We were looking for something that would easily be accepted by airlines, cruise ships, tour buses, etc. And we found it! The new GoGo Super Portable! 41 lbs without battery, collapsible to 12", goes u...

Suzan Cioffi

The best source for making an informed decision on which scooter to buy.

They offer a wide array of mobility scooters, with a model to fit everyone's needs. I purchased my mobility scooter from them because they had such great informative videos up on YouTube. These videos...

JE

Pride Jazzy Ultra Light power chair

I needed a mobility chair because I was having a right below the knee amputation. I ordered the Pride Jazzy Ultra Light power chair and I Love It!! It gets me around and is easy for my husband to fold...

DW

We were on vacation and my…

We were on vacation and my brother-in-law had an issue with his scooter collapsing due to a broken release handle. The broken part that was needed was shipped overnight and we received it actually ear...

Jim Lutey

I haven't received the product yet.

The people have been very helpful and friendly, but I haven't received the product yet.Product: EV Rider Transport (S19/S19+ & S34FD) SLA or Lithium Battery Case SKU#: HW-94282108

Navroop Grewal

Scam company

Scam company not located in Cali but china, dont order from them, its all junk!

Lis

No good

Took forever to get and when I received it didn’t work.

Joe Dollar

The product is plastic and appears like…

The product is plastic and appears like it would not last. I returned it for a refund. Ten days after they acknowledged the return and no refund and no customer service response. I would not recommend...

Eduardo Hernandez

I like the way it fits is very…

I like the way it fits is very comfortable and love the padding around the leg, so far everything going good!!!

Tom Renwick

Amazing

Amazing , does the same thing as a $350 brace for less than half the price love it .

Pam Kuhn

I bought this for my daugher who had…

I bought this for my daugher who had MCL,PCL,ACL repairs earlier this year. Back doing light rugby training and the knee support is helping to give her more stability. She says it is very comfortable....

Jaz Smith

I ordered my wheelchair online. The site is full of useful information and easy to use. My wheelchai

I ordered my wheelchair online. The site is full of useful information and easy to use. My wheelchair arrived 3 days later (I ordered late Friday night!) The 2 delivery men were amazing. They were ext...

LH

Easy online ordering of competetively priced products

I contacted Glebe Mobility to enquire about their Ultra Comfort Powerchair. We arranged to go and see it for a demonstration. Tara showed us the chair and both my husband and I were impressed. Tara wa...

Gwenda Smith

Very happy customer

Easy to navigate website, with full thorough info about products. Customer service were prompt, friendly, and helpful. Item was delivered quickly, and with good tracking. Very pleased with everything...

Celinda Fisher

Affordable and weighty

Being an overweight, 18+ stone, person who has mobility issues on benefits, looking for aids that I can afford, Glebe Mobility have made this possible.

CJ

Great product, great customer serviceFirst class product at a great price…

First class product at a great price backed up by real people at the end of the phone offering friendly and efficient customer service. One of the best companies I have ever dealt with!

Howard Walker

Quick delivery sturdy built very…

Quick delivery sturdy built very comfortable easy to handle for the wife and to fold and store

Ken Bellingham

Initial home visit by Pablo provided reassuring background on the company, explained the operation a

Initial home visit by Pablo provided reassuring background on the company, explained the operation and installation considerations of a stair lift, discussed pros & cons of renting vs purchasing,...

Michelle Dickson

Our technician John was extremely thorough and efficient on installation. He was so kind and patient

Our technician John was extremely thorough and efficient on installation. He was so kind and patient with explaining and demonstrating how the stairlift worked to my 98 year old grandmother who just c...

Sandi Squicquero

We were referred by friends and our experience was great from start to finish. We enjoyed working wi

We were referred by friends and our experience was great from start to finish. We enjoyed working with Thomas an Luke, Damian, Justin,Thomas and K ent. They were professional and skilled. We will use...

Woodruff Butler

Unacceptable behavior from the installer.

The installer displayed a terrible attitude and showed no effort to resolve the installation issue. Their professionalism was lacking, and they were rude and ineffective. The representative who initia...

Alma Kelly

Excellent

The technician was very good about how to work the chair left explained everything very well

JS

Technician Luis did a great job…

Technician Luis did a great job installing lift system in our house. Installation was done professionally and in timely manner, clean and neat. Luis explained all the details of how to operate the sys...

Lee Ann Cladin

I cannot say enough good things about the Hanger Clinic! Our experience was nothing short of amazing

I cannot say enough good things about the Hanger Clinic! Our experience was nothing short of amazing and miraculous! The staff excels in knowledge, professionalism, and compassion. Bethany kept consta...

_PsycoZz

Excellent First Experience

Today marked my first visit with the service. My husband received exceptional care, and many of his needs were addressed promptly. The representative treated us as if we were their sole focus. We are...

Cari Brown

knee brace does not stay up

knee brace. Manager measured wrong and got wrong size. Had to wait another week 1/2 . after the second brace within 2 days, brace started slipping to the floor all the time & I was in pain. Tried v...

Tony Brown

When the statement starts with 'what…

When the statement starts with 'what went wrong this time', should let you know that the company is very poor. AOI was great until Hangar bought them. The Indianapolis Indiana office is the one tha...

Victoria Fisher

Hanger Prosthetics is absolutely the…

Hanger Prosthetics is absolutely the worst experience I've ever had with any prosthetic company, I have been an amputee since 1966. Their lack of Integrity or concern is obvious they are not Better Bu...

ML

Rx from my primary care physician

My doctor has been sending Hanger prescriptions for my compression stockings for several years. My insurance covers 100% of the cost. It hasn't been easy because of their customer unfriendly policies...

Malcolm Vine

Had to call out repair man to my ZT4 scooter. Reverse switch on handle bar had given up the ghost. G

Had to call out repair man to my ZT4 scooter. Reverse switch on handle bar had given up the ghost. Green power sent out John. Great guy, great repair job, quickly done. All good. Thank you so much....

David J Sinclair

At the beginning of buying a new type of mobility scooter there was stock problem I had too wait a f

At the beginning of buying a new type of mobility scooter there was stock problem I had too wait a few weeks for the DashPod to arrive in between waiting for the vehicle to arrive I was kept up with w...

Posy

Excellent Service from the Engineer

An engineer visited named Michael, and he was very professional and courteous. He tested the battery on the scooter and determined it wasn't the issue. Michael suggested that the motherboard might be...

Arnold Rogers

Exceptional Service from a Knowledgeable Engineer

An engineer visited to service my mobility scooters, and I typically don't leave feedback unless it's well-deserved. However, I must say that this engineer is an asset to the company and deserves high...

Mario Ross

A timely repair before the holidays

I wish I had arranged this repair before Christmas, as it was completed on December 12th for my scooter. I'm grateful to the technician for coming out to fix it; he was very polite and cheerful, and w...

Donald Cook

Excellent Service and Demonstration

A representative arrived and provided a thorough demonstration of all the features of my scooter. They were very accommodating, addressing any uncertainties I had. Additionally, they patiently waited...

Christopher

Engineer delivery recommended

This morning I had my electric power chair delivered by engineer service. I say to everyone if you can afford it it’s worth every penny It was unpacked set up and demonstrate to myself. The two guys t...

Pamela Rookard

Happy with the delivery service

This is a review for the delivery service. John called forward to say when he would be arriving within 15 minutes at the beginning of the three-hour window of time I had been given. He was personabl...

Allison Matthews

I would like to thank Andrew at the…

I would like to thank Andrew at the Cardiff branch for all his help and understanding regarding my in-laws order for chairs. First class service from him. Many thanks Allison

Mrs F Spencer

ORO 882756

Bradley my engineer phoned me to let me know when he would be arriving and was very prompt. Very courteous, explained everything so I could understand and even offered to put the scooter away in the...

Mrs Gillian Lynch

Chris and James who delivered our rise…

Chris and James who delivered our rise and recline chair were very helpful and explained everything very well. Thank you

Susan Coombs

I would recommend Care.Co to anyone looking for mobility aids.

John delivered a chair for the lady I care for. He phoned to say when he would arrive. He was friendly courteous and even helped me move some furniture to make room for our new tip and tilt mobility c...

Suzanne Knapper

There was a delay on our delivery due to stock and we were kept upto date at every stage which makes

There was a delay on our delivery due to stock and we were kept upto date at every stage which makes a massive difference as we were not wondering what was happening. Great service.

Daisy1

Companion wheelchair

Etech Mobility UK - this company were super efficient. It was really easy to order through their website. The delivery time was great. The wheelchair is light and easy to manoeuvre. It is well made an...

Rebeccah Lewis

Happy with customer service

Happy with customer service, helpful to get information I needed to use powerchair.

Trevor

Easy of ordering and fast delivery

Easy of ordering and fast delivery

Alison

Perfect product, perfect company!

Everything from ordering to delivery was so smooth and faultless as is the rollator I bought. It's perfect and was very quick and easy to assemble.

Mike Rhodes

Recommended

Delivered on timeExactly as ordered Great service

Agatha

Disappointing Experience with Sizing and Support

1. Both pairs were too small. I was advised to skip the return and donate them instead. They offered a 50% discount if I decided to reorder, which I accepted, but then I never received the discount co...

Kierra Walker

Frustrating Return Experience

I received the new shoes, but they didn’t fit as they run smaller than indicated on the size chart, so I initiated a return. The support team informed me that I had to pay a $20 shipping fee for the r...

Jeff Powell

Caution with this business! Misleading size chart!

Caution with this seller! The size chart is misleading! I bought two pairs of shoes that didn’t fit. They provided a discount code for a new pair but refused to allow returns on the original pairs, su...

Leon Sanders

My go-to shoes for two months

I’ve had these shoes for about two months now, and they have become my go-to pair. They are very lightweight and provide excellent arch support. The toe area is nice and wide, so my toes aren’t squish...

Diamond Bell

Do not trust this seller

This seller should not be trusted. I ordered a pair of shoes for my wife. She tried them on and immediately wanted to return them (which is unusual for her). Their return policy is absurd. I mailed th...

IH61

Considered a complete scam

I consider this company a complete scam. I ordered from the U.S. but had to return to China, which cost more in shipping than the shoes themselves. They lied about refunds in multiple emails. I would...

Henry Kelly

The 250 year anniversary decanter I received was clearly not as advertised. There was no "Libert Be

The 250 year anniversary decanter I received was clearly not as advertised. There was no "Libert Bell" stopper, the info on the decanter was a decal and the decanter was very small. To get a refund...

Dave Ewing

Ordered the 250 anniversary whisky decanter. Very disappointed! As everyone else has mentioned no li

Ordered the 250 anniversary whisky decanter. Very disappointed! As everyone else has mentioned no liberty bell topper and just a glass bottle with stickers on both sides. They said it would cost $50 t...

Renee Wilming

I bought the 250 celebration whiskey decanter to give to my husband for his birthday. I received it

I bought the 250 celebration whiskey decanter to give to my husband for his birthday. I received it today and I am embarrassed to give it to him. It is not as pictured or described. No liberty bell st...

Cindy Eiland

Can’t give lower than 1 star! I normally do thorough research before purchasing items especially for

Can’t give lower than 1 star! I normally do thorough research before purchasing items especially for an on-line purchase.  Bottom line - Don't waste your time on the 250th Anniversary Decanter.  The c...

Gregory Gentile

The item received does not represent the item purchased at all. Looks like a $2.00 knock-off of what

The item received does not represent the item purchased at all. Looks like a $2.00 knock-off of what was advertised. USA 250 year celebration decanter. When I emailed the customer support, never even...

Frank C

I'm struggling to rate a two star. The product advertised was absolutely NOT what I ordered. Cheap

I'm struggling to rate a two star. The product advertised was absolutely NOT what I ordered. Cheaper, smaller, different material, incorrect cap. Upon contact they did agree it was not what I order...

Vitalija Andrulyte

Merhaba, I had a Lisfranc injury on 09/11 and surgery on 11/11. I was non-weight bearing until the 2

Merhaba, I had a Lisfranc injury on 09/11 and surgery on 11/11. I was non-weight bearing until the 23rd of December, then walking in a special boot. After that, I started searching for the perfect sho...

DH

Great quality and so so comfortable

Carlie

Very happy with my purchase

Very happy with my purchase, thank you

Dxmien

Really comfortable and well made shoes

Really comfortable shoes, well made and they look smart too - perfect for Dad's (88yrs) diabetic swollen legs - easy to get on and off - he says its like walking on air :)Friendly and efficient servic...

Anya Andersen

Very comfortable shoes

Kay C.

TDO Therapy | Therapeutic - Diabetic - Orthopaedic Footwear

I went onto the site and the shoes were sold out I asked them if they could send me an Email when they come back in and they did they told me to pre purchase them and when they got them to send out th...

Melville Carter

Exceptional Service from Start to Finish

From the initial contact, the entire team was supportive and attentive. Visits were never hurried, and even towards the end of the day, some staff remained to ensure everything was resolved before I d...

Lysette Anderson

Invaluable Guidance from TikTok Videos

Although I haven't had the chance to visit the company since I'm outside the UK, their TikTok videos played a crucial role in helping me choose the right power assist! I opted for the smoov, and it ha...

NC

Exceptional service for wheelchair accessories

I have now bought two wheelchair attachments and cannot praise the service highly enough! On both occasions, I had a clear idea of what I needed. The staff tailored suggestions to my needs without any...

Elizabeth

freewheel

Bought a freewheel and new casters, great advice, friendly and knowledgeable. My new go to place!

Sharlene

Purchase wheelchair tyre

They are an amazing company. Always manage to provide me with what I need and they are extremely helpful

Nikolai

Great service!

P Bewsey

Incredible value, repairs were only twenty pounds cheaper for my old one. Sturdy product wider than

Incredible value, repairs were only twenty pounds cheaper for my old one. Sturdy product wider than my old one. Husband says easy to assemble. Delivery next day, though we stayed home, it was left in...

Renita Renae

Brought my powered wheelchair ultra light instant fold in crimson red. It came without the battery c

Brought my powered wheelchair ultra light instant fold in crimson red. It came without the battery charger rang customer service and they sent it the same day was delivered by the morning. Would recom...

Martin O'Nions

Exceptional customer service. Calls were always answered promptly, staff were friendly and courteous

Exceptional customer service. Calls were always answered promptly, staff were friendly and courteous, and all queries were addressed within a single call. A shipping date was given at order time and k...

Linda Petrie

I ordered a mobility scooter which was delivered overnight. Apart from it being delivered to the wro

I ordered a mobility scooter which was delivered overnight. Apart from it being delivered to the wrong house, all went well. I unpacked it and was very impressed with how it looked. I tried it out in...

iitsa9551

Excited to use my scooter for longer walks

I've been getting the hang of unfolding and folding my scooter. Once the snow clears, I should be able to fit it in my car trunk. My dog will be thrilled since I'll be able to take her on longer walks...

Gabriel H.

Fantastic customer service with address change

I spoke with a wonderful representative over the phone who successfully changed the delivery address to our daughter's. This wheelchair is for our granddaughter, who unfortunately experienced a cardia...

pmatteo0321

Great product, but height issues remain.

The product itself is fantastic, but the seat height is taller than my previous toilet and cannot be adjusted. The water function is excellent but needs technician adjustments. The surrounding install...

Phillipps Sanders

I am furious with this company

I am furious with this company, I live alone, really need this facility and now have a problem. It will be 5 days before they will come out, how am I supposed to cope for 5 days without a toilet....

Joanne Howard

Disgraceful company

Disgraceful company! Charge £200 for a 10 minute “service” after sending engineer 6 months after contract ended... AVOID AT ALL COSTS!!!!

Stewart A.

I had a toilet fitted early this year…

I had a toilet fitted early this year .a week after fitting it there was water all over the floor called them out then again 4 weeks ago aranged by local council but all they talk about is money .how...

NW

People before profit

Although the company states their vision is to enable people with disabilities to be able to independently look after their toileting needs, I believe their vision is to charge extortionate pricing fo...

liox93

DO Not get anything from this company…

DO Not get anything from this company they do not give a dam about their customers I have been unfortunate to have one of their wash and dry toilets for the last 3years it has broken down with the sam...

HR

The hiring process itself was straightforward: the item arrived on time and was useful. Unfortunatel

The hiring process itself was straightforward: the item arrived on time and was useful. Unfortunately, that’s where the positives end. When my hire period ended, I called to arrange a return and expl...

Chas Butler

I hired a Strideon knee walker after…

I hired a Strideon knee walker after having foot surgery. It was invaluable while I was in a cast and enabled me to get around much easier. The company were easy to deal with, delivery and collection...

Syd C.

Game changer! Beats crutches any day!

Recommended by physio team as I had ankle in non-weight bearing cast and had to keep it elevated. I was able to get round my house easily and was able to get out. It was a game changer for me as I was...

Petunia Patterson

The knee scooter.

Dealing with StrideOn was first class great service that’s why I like to deal with independents.Would recommend a knee scooter from them if you have a leg in plaster up to your knee.

Charisse Patterson

I am extremely disappointed by lack of…

I am extremely disappointed by lack of service, support, accountability and serious approach that this medical equipment requires. I ordered on 31 st of July a Strideon for 4 weeks, explaining I am wi...

Winnie Ross

The knee walker is a very useful aid.

The knee walker certainly is a better option than crutches which I found exhausting; each step seemed to require as much body strength as a press up. Crutches may be fine for 20-year-old body builders...

Deborah O

I have been with KTS for many years now . And it’s been great to work with them . They have been sup

I have been with KTS for many years now . And it’s been great to work with them . They have been super helpful and always get back to me with any questions I have for my mom’s account. They make it ea...

Rita Rowe

Kts has been taking care of my payments…

Kts has been taking care of my payments for three years it’s fast easy to use and most of all safe

Christina Kokkoris

Diana was excellent

Diana was excellent! I wish I could get her direct line because she was very efficient.

Glen Scratch

Excellent Customer Service

Excellent Customer Service, and easy to use website.

Victoria Paul

KTS is very professional

KTS is very professional, great customer service. They get back to you right away, if you have any issues. I recommend them

Debbie Tsamasiros

Excellent company

Excellent company

Darren Spall

Firstly Liam the sales guy had the curtesy to phone me because he was running 10 minutes late. Whils

Firstly Liam the sales guy had the curtesy to phone me because he was running 10 minutes late. Whilst talking through the products he was engaging with both me and my mother and was not over pushy. Ac...

Julius Baker

Fantastic Lift Installation Experience

I had a lift installed last week and the service was outstanding. My initial meeting with the representative was very positive, and the installation was done at my convenience by the team. They were e...

KS39

Very pleased with this service

Very pleased with this service, accommodating, kind and professional to ensure individual needs are met.

Clay Brooks

Fantastic Job!!

Fantastic service from this company! It wasn’t without it’s challenges but Liam has a tenacity to see the job through. He was kind, caring, polite and respectful to my mother and her surroundings. I...

Stanford C.

Liam &Cameron both went above & beyond…

Liam &Cameron both went above & beyond the call of duty! They fixed a myriad of problems, nothing was too much trouble they stayed on really late to get the job done. Top marks all round!

Jeb

Installation of reconditioned stairlift

Liam was - as ever - very courteous and helpful with my mother, ringing beforehand to give an estimated time of arrival, going the extra mile to solve some initial problems with the reconditioned stai...

Hilary

Excellent Customer Service

Polite, friendly, explained everything clearly. Jason was lovely, really chatty & made my 80yr old Mum feel comfortable and at ease. Engineers worked quietly and able to explain to my Mum clearly how...

Alanna Anderson

Very professional and quick to install

From initial telephone enquiry through to home survey and then final installation the whole process was professionally done. Installer chap was super showing and talking to my father. Would definitel...

Martina Hughes

Very Impressed!

The price was very good but the speed of installation, and the service overall, were exceptional.

Christi Adams

Very pleased…

Our stairlift stopped working the first time in two years i had a problem. I phoned to report this at about 11am and an engineer arrive about 6pm that day to repair it. He was smart and friendly.

Zelda Wright

Fantastic service

Fantastic service, price and installation, clean, smooth operation

Virginia Cooper

Helpful visit by Companion staff member.

Helpful visit by staff who explained the lift and it's benefits well. Didn't try and pressurise us and answered our questions clearly.The lift we chose was smart and good value for money compared with...