goldencharter.co.uk

4.6
4.6 Based on 21 reviews

For over 30 years now, we’ve been providing that truly personal service, helping people across the UK to plan and pay for the funeral that’s right for them. In that time, we’ve grown to become a market leader partnering with a wonderful network of indepen...

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Average Rating

4.6

/
5

21 Reviews

5 Star
86%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

ANN EWING
Spoke to helpful gentleman about current funeral plan (sorry didn't catch name). Wanted to ask about

Spoke to helpful gentleman about current funeral plan (sorry didn't catch name). Wanted to ask about taking out another plan for family member and he arranged for colleague to call me. Lorraine called and everything needed was discussed, price given and agreed upon within a short time. Lorraine was very clear and helpful and plan was put in place. Both staff members were very pleasant and I would recommend Golden Charter to anyone considering a funeral plan.

5
Date of experience: Feb 09, 2026
ANN EWING
Peace of Mind Funeral Plan

Spoke to helpful gentleman about current funeral plan (sorry didn't catch name). Wanted to ask about taking out another plan for family member and he arranged for colleague to call me. Lorraine called and everything needed was discussed, price given and agreed upon within a short time. Lorraine was very clear and helpful and plan was put in place. Both staff members were very pleasant and I would recommend Golden Charter to anyone considering a funeral plan.

5
Date of experience: Feb 09, 2026
Nigel Robinson
Sound Company

Good company, application was very smooth. Did it all online and got a £100 M & S voucher to boot. Obviously the proof of the pudding will be in the eating but this company also looked after my late father in law with no problems. So I strongly recommend them.

5
Date of experience: Feb 09, 2026
F.Thomas
Golden Charter Funeral Plan

Adam McMichael rang me today and helped me set up my funeral plan. He was very knowledgeable and friendly. He didn’t rush me at all and was very patient. I am very happy with the plan I have selected and with the service I have received.

5
Date of experience: Feb 06, 2026
David Neal
My future funeral plan

Just organised a funeral plan for myself following the death of my wife recently. I thought it unfair to load the immediate expense of my funeral onto my family although they will get it back from their inheritance. The arrangements are enough to contend with without the burden of finding a large sum of money within a short space of time to pay the funeral directors

5
Date of experience: Feb 04, 2026
anna georgiou
Arfan at Golden Charter was absolutely fantastic 👌

Spoke with Arfan today regarding non-service cremation. He was fantastic to speak to, explained everything and had patience to re-explain anything I was unsure of. As my parents recommended them, myself and my mum have been given a voucher to use in M&S, which was a nice surprise. Arrange made the process very easy and very comfortable to discuss. Just by my experience with Arfan today and the plans Golden Charter offer, I absolutely recommend this company to anyone who wants to start making plans for when the time comes, (and just like hanging out washing) we peg it 😀

5
Date of experience: Jan 22, 2026
Rach
Easy to book and removes the added stress, during the time of grief.

I have booked both of my grandparents' funerals through Golden Charter, which was recommended by our funeral director. We have since had one of their funerals, and everything went very smoothly. It was a relief not deal with funeral costs, while also making funeral plans and addressing their will. When looking at DIY funeral planning and Golden Charter, there is not a huge difference. They also allowed me to select a bespoke coffin and used the price paid for the coffin on the plan towards the chosen coffin costs. This meant a huge deal to us, giving Grandfather a very personal send-off. I have since booked Grandmother's package. I had a slight issue with no replies to my emails and an ineffective phone line; this does need to be addressed. However, the selection of packages and ease of booking removes so much stress.Therefore, I highly recommend Golden Charter.

5
Date of experience: Jan 20, 2026
Tom Nolan
I had a lovely woman called…

I had a lovely woman called lorraine,explained everything efficiently. Took out direct cremation plan,so there is no hassle, paid in one go,so am now covered straight away, good no force selling Thanks

5
Date of experience: Jan 13, 2026
Stephen Lord
They was so helpful,& very…

They was so helpful,& very understanding as my Brother passed away in October and she was so understanding with the circumstances

5
Date of experience: Jan 12, 2026
Ruth
I spoke with Paul Dougan from Golden…

I spoke with Paul Dougan from Golden Charter to set up a funeral plan. He was courteous, informal and professional. Everything was explained very well and I have received email back up as promised. I felt relaxed and comfortable dealing with the whole process.

5
Date of experience: Jan 09, 2026

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Business Details

  • For over 30 years now, we’ve been
    providing that truly personal service,
    helping people across the UK to plan and
    pay for the funeral that’s right for them.
    In that time, we’ve grown to become
    a market leader partnering with a
    wonderful network of independent, often
    family run, funeral director businesses,
    who are committed to serving their
    communities. This means you’re provided
    with compassion and expert care at
    every stage of your journey.

    We’re proudly owned by SAIFCharter,
    an association of independent funeral
    directors and we work with over 2,900
    funeral directors from right across the
    country.* Our funeral director partners are
    local, trusted businesses who know what’s
    important and take time to extend a
    comforting arm whenever it’s needed.

    Nearly 1 million people have already trusted Golden Charter to take care of their funeral arrangements.^ Now you can get that peace of mind, too.

    *Based on number of funeral director branches in the UK accepting Golden Charter plans as at Oct 2024.
    ^As at August 2024.

    See more

  • call 08001114515
  • language https://www.goldencharter.co.uk

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