Name: gpfilter.com
Telephone: 000000000
Rating: 4.5

Savannah Cook-Pelster Guest

Money is taken from my account already. Just got an email about 5 hrs after placing an order that th

Money is taken from my account already. Just got an email about 5 hrs after placing an order that they canceled my order. No reason listed. Like i said money was taken already. No longer trust this company

Date of experience: Jan 27, 2026

Savannah Cook-Pelster Guest

1 month ago

They canceled my order

Money is taken from my account already. Just got an email about 5 hrs after placing an order that they canceled my order. No reason listed. Like i said money was taken already. No longer trust this company

Date of experience: Jan 27, 2026

LILLIAN R Guest

1 month ago

Excellent Customer Service

I have reordered my replacement water filters numerous times and only once did I receive a partial incorrect order. I sent an email to their "Support" team on January 21 and by January 24 I received the correct filters. Excellent customer service. I couldn't be more pleased with their immediate response and efforts to reply and correct. I would highly recommend their product and service.

Date of experience: Jan 21, 2026

Nick Guest

2 months ago

They delivered

Date of experience: Dec 22, 2025

Richard Dabkowski Guest

2 months ago

GlacialPure Compan... Unmatched

GlacialPure has been a go to company for our filtration system for our Frigidaire refrigerator thanks to their great customer service with quick and very helpful response time. The pricing and bundles they offer is truly unmatched.

Date of experience: Dec 20, 2025

Gil Vanegas Guest

5 months ago

Outstanding Customer Service.

Easy to order, great customer service, outstanding/fast resolution to minor problems if any, high quality products. Rita is a particularly professional and helpful Representative.

Date of experience: Sep 27, 2025

Stacy Guest

5 months ago

Amazing customer service

First time I have ordered water filters from them. I ordered the wrong ones. I emailed and Rita responded and helped me get the correct filters. Instead of paying for the new filters and returning the wrong ones. Rita had me keep the wrong ones and sent me the new ones for shipping only. Absolutely recommend getting your filters from here. This is where I will be buying my filters from now on.

Date of experience: Sep 15, 2025

THOMAS E Guest

6 months ago

GREAT SERVICE/GREAT EFFORT

I HAD ORDERED WATER FILTERS AND THE PROCESS WAS SIMPLE AND THE PRODUCTS WERE PROMPTLY SHIPPED. THE LOCAL POSTAL SERVICE DELIVERED THE PACKAGE TO THE WRONG ADDRESS AND THEN JUST REURNED THE SAME TO THE SENDER WITHOUT EXPLAINATION ALTHOUGH THE ADDRESS ON THE PACKAGE WAS CORRECT. I FOUND OUT WHEN MY TRACKING INDICATED IT HAD BEEN RETURNED. I CONTACTED CUSTOMER SERVICE AND THEY IMMEDIATELY RESPONDED. RITA WAS COURTEOUS AND POLITE AND SHIPPED A NEW PARCEL USING A DELIVERY SERVICE WITHOUT ANY ADDITIONAL FEES. THE FILTERS ARRIVED IN 48 HOURS. GREAT SERVICE!!

Date of experience: Sep 02, 2025

Clay P. Guest

7 months ago

They were willing to refund or exchange…

They were willing to refund or exchange my purchase for refrigerator water filters when I had to replace my refrigerator!

Date of experience: Jul 18, 2025

Arnaut H. Guest

7 months ago

Shipping separate confused me.

Ordered new air filters and water filters for my fridge and didn't understand they came separately. Contacted the company, prompt response, and the other ones came. Love the product, cheaper than the name brand.