graceandjax.com

1.2
1.2 Based on 32 reviews

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Average Rating

1.2

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5

32 Reviews

5 Star
3%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
94%

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Susan N Hensel
Wish I would have read the reviews…

Wish I would have read the reviews before ordering. The dress was so cute and was supposed to be linen/cotton. It arrived yesterday and is 100% polyester! What a ripoff!

1
Date of experience: Sep 25, 2025
Malchah
Poorly represented: DON'T BUY!!

I ordered a shirt from this website that says it was COTTON, and instead it was polyester! The shirt didn't even match what was pictured. The sizing was off too, I went with the dimensions on the website and it was too large. The return policy is AWEFUL! Don't waste your money. The pictures are pretty, but the clothing you receive look nothing like the photo.

1
Date of experience: Sep 24, 2025
Wendy
What a scam!

Dresses looked so nice online, but it was not high quality when it arrived. It is China quality. Also, the size small was too roomy, so I had good reason to want a refund. Don't bother! That's just false advertising! First I jumped through the hoop of taking a picture of the items with the size showing In order to talk not about a return. Then since their return warehouse is in China and my shipping cost would be exorbitant, they offered 10% back and i keep the items, or pay them even more ($11.50 per item handling fee) and they would send 2 more items that I couldn't use. 🙄 Just want to warn others. I wish I'd have looked at reviews before falling.

1
Date of experience: Sep 22, 2025
Carol David
I can't believe I fell for yet another…

I can't believe I fell for yet another Facebook clothing scam!! I promised myself I'd never buy another item of clothing advertised on Facebook, but this company had lots of good reviews. NO! The product is crap! They are going out of business, apparently, so it doesn't matter now.

1
Date of experience: Sep 20, 2025
Sue Torre
Printed shower curtain material dresses…

Printed shower curtain material dresses that look NOTHING like the ads. Fraud. Everything shows NY but comes from China. Avoid unless you've got money to just throw away!

1
Date of experience: Sep 17, 2025
Cathy Fischer
Dress description and photograph did…

Dress description and photograph did not match the dress I received. The only description that could apply was that it had pockets. The models wearing the actual dress would not have been smiling at all. It was cheaply made of polyester and spandex -more polyester. I feel I would get a rash if I wore this dress. To top it off the sizing was off. I ordered a small and tried the dress on over my clothes and it was baggy. I wonder why they even used spandex in it.I would give them a minus star review if possible.

1
Date of experience: Sep 17, 2025
Satisfied customer
I think this is a scam company

I think this is a scam company. The dress I received looked more like a cheap Halloween costume. The material is so awful and the cut of the dress was not a good fit at all. I am a size 6/8 and it did not fit my chest area and bunched up at the back of the shoulders. They promote the sale claiming the dresses are worth $100-$200 and you get the “going out of business discount”. These dresses are NOT worth more than $20 if that. They are awful, polyester and feel like plastic when you put it on. DON’T buy. I’d rate this company a 0. I truly think it’s a scam and the pictures of the couple on their ad is not a real couple.

1
Date of experience: Sep 17, 2025
customer
Grace & Jax are a Fraudulent Company with the intention and design to mislead customers, out of gree

This company misrepresents their products, their location for purchase, their guarantee as well as easy return! (I wish I could add photos to my review) I in good faith ordered 2 lovely cotton/linen dresses which when I received them are 95% polyester and 5% spandex! The Company apologized that the product didn’t meet my expectations (?) and offered me 10% discount (which is the same discount they offered and didn’t give to me when I made my purchase. Bad bad company and I’m bitter that I trusted them, I’m trusting karma will come to them for all the customers like myself, whom they’ve ripped off.

1
Date of experience: Sep 16, 2025
Art Popelli
Scammers: Cheap quality merchandise Returns terrible

All you have to do is compare GraceandJax.com with HenryRoseNewYork.com and they have the same exact story with virtually the same cheap products that will probably fall apart in less than a year. Neither site states what fabrics they use; the things I ordered were the cheapest polyester with inferior sewing and I received two wrong items and have yet to receive a refund for them nor my entire purchase. Their so-called discounts are more than one should pay full price for these inferior products and good luck trying to return things! They both have going out of business sob stories on Facebook and state that they've been in business for 21 years (more like 2 months). Scammers through and through!

1
Date of experience: Sep 15, 2025
Dpcham
I would give Zero stars if I could

I would give Zero stars if I could! This company is Strictly from. China and sells you terrible cheap fabric and cheap quality everything. Lost a lot a money. Don’t be stupid like I was. You will be very disappointed. Returning items to china is impossible and they will give you a meager 10% of what you spent back.

1
Date of experience: Sep 09, 2025

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