granitefinance.co.uk

5
5 Based on 21 reviews

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Average Rating

5

/
5

21 Reviews

5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

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Iesha Walker
I had a lot of anxiety before calling…

I had a lot of anxiety before calling up But after my call today with Katelyn.. she helped me remove all anxiety I had regarding my payment renewal and just made the process smooth and problem free.helpful & lovely Thank you

5
Date of experience: Feb 03, 2026
Guest
I had an issue with a direct debit…

I had an issue with a direct debit being taken out in the wrong date, however this issue was quickly resolved and dealt with effectively and successfully with one telephone conversation.I spoke to a very friendly person named Hichem, he was very understanding and was able to offer reassurance to my issues within a timely manner.Excellent customer service.

5
Date of experience: Feb 02, 2026
John
Katelyn I spoke with today on the…

Katelyn I spoke with today on the phone. Delt with my insurance inquiry and gave amazing customer service. Fantastic

5
Date of experience: Feb 02, 2026
Abdirisaaq Siyaad
I am very happy with you

I am very happy with you You’re are very fantastic insurance

5
Date of experience: Feb 02, 2026
Stanley
Had a superb customer service with…

Had a superb customer service with NYA,she helped me adjust my direct debit.

5
Date of experience: Jan 31, 2026
Cheryl
Lily was super helpful and very chatty.

Lily was super helpful and very chatty.

5
Date of experience: Jan 30, 2026
Nouman Zain Shafi
Customer service agent called Rob

Rob went above and beyond to help with my enquiry. He took the time to understand exactly what I needed and did everything he could to assist, making the whole process smooth and stress-free. His dedication, patience, and willingness to help as much as possible really stood out. Excellent service and highly appreciated. 10/10 service

5
Date of experience: Jan 29, 2026
Daniel Blackwell
Absolutely amazing insurance company

Absolutely amazing insurance company, very happy with the service I've recieved from chevin. Highly recommend and can't fault them at all

5
Date of experience: Jan 29, 2026
M Abbass
I would like to thanks Jameela for her…

I would like to thanks Jameela for her help today.She was great

4
Date of experience: Jan 28, 2026
Reza Aghamir
A beautiful and super professional…

A beautiful and super professional customer service approach and performance I received by Zoe today. Really impressed by her understanding, mannerism and her professionalism throughout the whole process though👏🏻👏🏻👏🏻

5
Date of experience: Jan 27, 2026

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