Name: gratiae-usa.com
Telephone: 4044928133
Rating: 4.3

Darla Guest

Anti aging 24 k magic mask noir

Good day. I had the best facial with Shira with the anti aging 24 k miracle mask noir. My skin was glowing after that👌Natalie

Date of experience: Nov 23, 2021

Sonia S. Guest

4 years ago

Very good products!

Date of experience: Aug 25, 2021

Florence Lewis Guest

4 years ago

Gratiae Compassion and Ethics

Gratiae states on its website accommodating refunds for items bought at a kiosk. We have a family member with a diagnosed bipolar disorder and manic episodes who bought over $11K during one such episode. We tried to return the items the very next day, the Kiosk is not willing to work with us. So we reached out to Gratiae Customer Service, and they are also not being helpful. This is a young married couple who cannot afford to be 11K in overdraft. Compassion and understanding would go a long way to showcase this companies ethics and values.

Date of experience: Jul 07, 2021

Sid L. Guest

5 years ago

OVERPRICED!!!

It’s a very good product but it’s so over priced in the shopping Center I paid £120 for the mask gel and moisturising cream!! That’s insane when online it’s around £23 pound for on product I would recommend to avoid it all cost when buying at the shopping Center

Date of experience: Apr 12, 2021

Denis M. Guest

5 years ago

I have received first-class assistance…

I have received first-class assistance from Stephanie and I would like to give her stellar review. One of my purchased product was broken, which upset me greatly since I expected it so much. After I called her, I received a prompt email reply with the guarantee that I will receive a new one as soon as possible. The timely assistance is beyond my expectation. Thank you Stephanie, and I will you all the best during this special time.

Date of experience: May 20, 2020

TW Guest

5 years ago

I changed my mind...

I started having bad opinion on package delivery, as I ordered product on April 4th and did not received anything on April 21st. I sent email to customer service, but their reply finished as junk email, so never noticed they tried to contact me. Stephanie from customer support called me on 23th and told me package was lost at postal office. They just send another package by Fedex with a tracking number. Thanks to Stephanie from customer service :)

Date of experience: Apr 23, 2020

Abner S. Guest

6 years ago

Packaging is Terrible

The packaging on every product I have seen is terrible. The inserts when existing come broken, seals leak and many times arrive open. Terrible quality control, products are filled to obvious different levels especially the liquid products.

Date of experience: Feb 24, 2020

Arthur Cook Guest

6 years ago

I like the product Gratiae Age Defying

I like the product, lifting facial serumn age defying multi action sculpt expert n would purchase it again in the future.Please send my free gift!!!!!

Date of experience: Feb 03, 2020

Rendell Harris Guest

6 years ago

Horrendous customer service

Horrendous customer service! As well they charge 500% more for their products at airports than online and refuse to aknowledge the difference!!Would be great to get an actual e-mail adress that works instead of the one offered below.

Date of experience: Dec 04, 2019

RC67 Guest

7 years ago

I was lucky enough to be helped by Stephanie

I was lucky enough to be helped by Stephanie in your Customer Service DepartmentEverything I requested was taken care of immediately and in a professional ,helpful wayI will certainly continue to use Gratiae products because of the product itself and the fantastic service I received from StephanieThank you very muchBarbara Guiffre