greenbacktaxservices.com

4.7
4.7 Based on 285 reviews

Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be d...

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Average Rating

4.7

/
5

285 Reviews

5 Star
90%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
6%

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Holden B.
They don't answer emails and don't follow their own delivery times

I initially spoke with Greenback earlier on in the year and they seemed very professional. However, once I filled out their survey to get a return done, I stopped hearing from them. When the accountant finally emailed me back, they told me it would be one week until I got my return draft. I didn't hear back for a month, and still haven't heard back, despite 3 more emails to them requesting an update. This has never happened to me with other accounting services and it's very unprofessional. I now have had to fill out another tax survey at another company because it appears they're just not interested in responding.I also sent a message to their help email and they were unresponsive.Updating 04/03:Greenback commented on this post and told me they didn't receive a response - however, i emmailed that same help desk email two weeks ago and haven't gotten any response, have not heard back from the accountant at all, and now they're writing responses on this page trying to pretend like I haven't responded to them. @Greenback, i hired another accountant.

1
Date of experience: Mar 26, 2025
They don't answer emails and don't follow their own delivery times

I initially spoke with Greenback earlier on in the year and they seemed very professional. However, once I filled out their survey to get a return done, I stopped hearing from them. When the accountant finally emailed me back, they told me it would be one week until I got my return draft. I didn't hear back for a month, and still haven't heard back, despite 3 more emails to them requesting an update. This has never happened to me with other accounting services and it's very unprofessional. I now have had to fill out another tax survey at another company because it appears they're just not interested in responding.I also sent a message to their help email and they were unresponsive.Updating 04/03:Greenback commented on this post and told me they didn't receive a response - however, i emmailed that same help desk email two weeks ago and haven't gotten any response, have not heard back from the accountant at all, and now they're writing responses on this page trying to pretend like I haven't responded to them. @Greenback, i hired another accountant.

1
Date of experience: Mar 26, 2025
Professional Services

Professional Services when it comes to expat taxes. Completed in a timely manner and was able to submit the tax returns without interruption.

5
Date of experience: Mar 26, 2025
Benjamin Baker
I've worked with Greenback on my taxes…

I've worked with Greenback on my taxes for the last three years. My accountant Nisha has been so helpful each year, answering my questions and making the process really easy to follow. I'm always really pleased with how quickly the tax return is sorted, and I like having peace of mind knowing it's been done right.

5
Date of experience: Mar 25, 2025
SMS1996
I've worked with Greenback on my taxes…

I've worked with Greenback on my taxes for the last three years. My accountant Nisha has been so helpful each year, answering my questions and making the process really easy to follow. I'm always really pleased with how quickly the tax return is sorted, and I like having peace of mind knowing it's been done right.

5
Date of experience: Mar 25, 2025
I have been working with Greenback for over 10 years

I have been working with Greenback for many years and are once more very satisfied with their service. There was a change in accountant which meant some more back and forth than in previous years but I was pleased that she asked so many questions which in return was a good learning curve for me. Would highly recommend Greenback and look forward to next year. Knowing I work with them takes away so much stress in filing for US taxes while abroad.

5
Date of experience: Mar 24, 2025
Calla Brown
I have been working with Greenback for over 10 years

I have been working with Greenback for many years and are once more very satisfied with their service. There was a change in accountant which meant some more back and forth than in previous years but I was pleased that she asked so many questions which in return was a good learning curve for me. Would highly recommend Greenback and look forward to next year. Knowing I work with them takes away so much stress in filing for US taxes while abroad.

5
Date of experience: Mar 24, 2025
Godfrey S.
Tracy at Greenback did a great job for …

Tracy at Greenback did a great job for me over many years. Thing got complicated because I wanted to go back 5 years and also because of name changes. She always helped and did everything required promptly. Doing USA tax returns overseas is not an option - they are complex documents.

5
Date of experience: Mar 24, 2025
My accountant was great and the entire…

My accountant was great and the entire experience of filing taxes was stress free!

5
Date of experience: Mar 23, 2025
Luisdeathmetal74
Greenback is amazing

Greenback is amazing! I've been using them for the past 5 years and have had impeccable experience. Makes my life so much easier because few people know how to actually do expat taxes the right way.

5
Date of experience: Mar 22, 2025

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Business Details

  • Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be daunting and Greenback was founded on the belief that it doesn’t have to be this way. Greenback is proud of helping people navigate a ridiculously complex system in a way that makes sense for their individual situation. While it may sound impossible, Greenback makes the process of filing US expat taxes a hassle-free one — a necessary step as part of an expat’s amazing adventure abroad.See more

  • email info@greenbacktaxservices.com
  • call 18883625032
  • language https://www.greenbacktaxservices.com

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