greenbacktaxservices.com

4.7
4.7 Based on 285 reviews

Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be d...

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Average Rating

4.7

/
5

285 Reviews

5 Star
90%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
6%

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Review Time

Ambrose
Very simple process

Very simple process, good response time for questions and options. Sukrit Ghosh was very quick to get back to me and informed on topics related to the return. Definitely would recommend Greenback

5
Date of experience: Apr 01, 2025
Super simple and straightforward tax…

Super simple and straightforward tax filing

5
Date of experience: Apr 01, 2025
Des Brooks
3rd year with Greenback

3rd year with Greenback. This year was more complex but Shinjith was steady and patient. I asked tons of questions and each time the response was prompt, professional and reflected a high level of expertise. I felt very relieved and grateful to have someone help me navigate through the tax ‘jungle’. Thanks again!

5
Date of experience: Mar 31, 2025
Ed Anderson
Stay away from this service

Stay away from this service! The quality of service downgraded in the last few years as they hire from India to lower their cost but their professionals don't know the IRS rules. If you want to get your tax return reported late and then pay late fees, then stay with them. Their COO recently quit and they have changed 4 accountants on me in two years! The last CPA refused to go on camera on our scheduled introduction video call and claimed that also their phone camera is broken (?!). So I’m supposed to pay $2,000 in fees to an accountant that doesn't have a basic professional standards or tools. Avoid, avoid, avoid, there are other tax services.

1
Date of experience: Mar 31, 2025
Alvin Adams
3rd year with Greenback

3rd year with Greenback. This year was more complex but Shinjith was steady and patient. I asked tons of questions and each time the response was prompt, professional and reflected a high level of expertise. I felt very relieved and grateful to have someone help me navigate through the tax ‘jungle’. Thanks again!

5
Date of experience: Mar 31, 2025
Shaun Cook
Stay away from this service

Stay away from this service! The quality of service downgraded in the last few years as they hire from India to lower their cost but their professionals don't know the IRS rules. If you want to get your tax return reported late and then pay late fees, then stay with them. Their COO recently quit and they have changed 4 accountants on me in two years! The last CPA refused to go on camera on our scheduled introduction video call and claimed that also their phone camera is broken (?!). So I’m supposed to pay $2,000 in fees to an accountant that doesn't have a basic professional standards or tools. Avoid, avoid, avoid, there are other tax services.

1
Date of experience: Mar 31, 2025
Gertie Brown
Terrific Experience

We had a really great experience with our assigned representative. She responded to our inquiries very quickly. She was attentive and was able to finish our returns within a couple of weeks. The process was seamless, and we are very pleased with Greenback's service.

5
Date of experience: Mar 30, 2025
Terrific Experience

We had a really great experience with our assigned representative. She responded to our inquiries very quickly. She was attentive and was able to finish our returns within a couple of weeks. The process was seamless, and we are very pleased with Greenback's service.

5
Date of experience: Mar 30, 2025
Ezekiel P.
A first class tax preparer

Greenback is a first class tax preparer. They practice good online security, and my accountant -- Prasanth PG -- was competent and detail-oriented. The support team is attentive and intelligent. The only downside is the price, which is higher than you'd expect for someone with a simple tax situation. This would be understandable if they treated their employees well, but the high turnover in accountants suggests otherwise.

4
Date of experience: Mar 29, 2025
Bonnie Morris
A first class tax preparer

Greenback is a first class tax preparer. They practice good online security, and my accountant -- Prasanth PG -- was competent and detail-oriented. The support team is attentive and intelligent. The only downside is the price, which is higher than you'd expect for someone with a simple tax situation. This would be understandable if they treated their employees well, but the high turnover in accountants suggests otherwise.

4
Date of experience: Mar 29, 2025

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Business Details

  • Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be daunting and Greenback was founded on the belief that it doesn’t have to be this way. Greenback is proud of helping people navigate a ridiculously complex system in a way that makes sense for their individual situation. While it may sound impossible, Greenback makes the process of filing US expat taxes a hassle-free one — a necessary step as part of an expat’s amazing adventure abroad.See more

  • email info@greenbacktaxservices.com
  • call 18883625032
  • language https://www.greenbacktaxservices.com

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