greenhomesystems.com

4
4 Based on 140 reviews

Green Home Systems is dedicated to helping home and business owners achieve energy independence by providing the highest quality solar products and the most comprehensive customer service experience possible....

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Average Rating

4

/
5

140 Reviews

5 Star
71%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
21%

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Jason Johnson
Green Home Systems is awful!

I had Green Home Systems installed solar on my home in February of 2023. It is August 2025 and they still haven't given me the $1000 rebate that is outlined in the contract. My system quit working in January of 2024 and it took 3 months to get it fixed, only for it to stop working again on December 8, 2024 and remains non-functional as of August 19, 2025. I cannot get them to fix it! They are an awful company that will lie to you and not maintain the systems that they have installed. Once they get the money from the finance company that they push you to use, the consumer means nothing to them anymore!

1
Date of experience: Aug 19, 2025
Rosalind Carter
Don't bother

Don't bother. They have terrible customer after install.

1
Date of experience: Mar 08, 2025
Helena Fisher
Untrustworthy Contractor-Has not paid for Installations

Untrustworthy Contractor - Non-Payment Issue with Green Home Systems (GHS)I am compelled to share my deeply disappointing experience with Green Home Systems (GHS). As a subcontractor, I completed all tasks as agreed, which included obtaining permits, executing the installation, and passing inspections with the local municipality. Everything was performed professionally and on schedule.However, after several months, GHS has failed to make the promised payment for the work completed. I have reached out multiple times to resolve this issue, but my efforts have been met with silence and unfulfilled promises. This lack of communication and accountability is unacceptable for a company that claims to value its partnerships.I strongly advise anyone considering working with Green Home Systems to exercise caution. Their refusal to honor financial obligations has caused significant disruptions to my business. I hope this review serves as a warning to others to avoid the stress and frustration I have endured.

1
Date of experience: Jan 08, 2025
arrylipton
11 months and still no resolution

It has now been 11 months since my solar system was installed by Green Home Systems. I still have not received the information needed to sell what I generate (this is violation of contract). I have not been reimbursed for the 2 months of payments made while system was nonoperational (also violation of contract). The wiring problems have not been fixed (again violation of contract). Green home Systems have given me the impression that they do not plan on dealing with any of this.They seem to be hiding behind a clause in the contract that says you need to go to California to bring any legal action against them and are betting that the cost of doing so is more that the cost of the problems. I sincerely believe that this company is nothing but a fly by night that delivers minimum service for maximum cost to customer.Even though I give Green Home systems a 1star rating I firmly believe it should be zero stars because of their bad performance and repeated contract violations thus far.

1
Date of experience: Aug 25, 2024
Lindsay A.
This company makes promises they cannot…

This company makes promises they cannot fulfill. It took them a year to get started, and then half way through they fraudulently stated the project was finished so the finance company would disburse payment! The quality of workmanship, for what was done, was amateur at best. Now I have a half completed solar project with exposed wires laying on top of the ground, not connected to anything. Wind gusts keep blowing the solar panels off of the rack because they are not fastened properly. They keep sending new people out to finish the installation b ut, when they get here they are unprepared for how much still needs to be done, so nothing gets done! It's a mess!!!Run from GHS!

1
Date of experience: Jul 15, 2024
Manrevu77
sadly can't do negative number

sadly can,'t do negative number. Over year still waiting on reimbursement for stolen tools. Still waiting to finish the job, too much to list BUT I am glad they finally removed the 5 star rating from Trustpilot as they are far from that. If you read trustpilot page on them it is eye opener. They had also claimed to be BBB accredited with 5 star rating (I have screen shots of before and after I sent the BBB page. As is I have given up after over 1/12 years of them doing right thing Just glad they don't have fake 5 star ratings maybe others will look more into them than trusting they are honest (I must be sure to say this is my opinion based on my experience in case they are that petty and ) On BBB site one person said there 5star ratings looked like cookie cutter replies all mostly the same. Having read them I can see where they got that idea. Even contractors had complaints on not being paid. Really check out before using them and go more local or at least check your state for solar support Update just under 2 years still not done, they said consumption meter not theirs to install even same time they sent it and claimed was trying to get contractor to install. Also still waiting on $$ for stolen tools. . Anyone wanting to bet on weather on them doing right thing ?As on 7/21/2025 still not finished as inverter still a paper weight, you will notice they removed ALL their 5 star ratings. Now wandering if (when) they go under who will take care of any future problems

1
Date of experience: Jun 18, 2024
Wayne
Total fraud

I signed up with the company looking at the Forbes reviews, I was helped by Harold Sheilds in sales who stated that we would have the system installed within 90 days. He did recommend that we get a new roof because the roof is aging and that the solar panels life is about 25 years. I did not need a new roof but went ahead and took care of that thankfully I did not finance with their company, which is what he was recommending and hoping that I would do, that was back in September 2023. My township has certain requirements however they do have workarounds which have to be filed by the installer/ installing company. They have given me a runaround for the past nine months and have refused to take care of business with multiple excuses and no concrete work being done project manager Erika Duart is not capable of returning any calls on time but she also has no idea what she is doing or is interested in taking care of business. I’m down $25,000 for the roof plus the money that I gave them which is about $9000 , Harold told me today that he cannot care less if I do not wanna care business with them. It is a lousy company which is out there to scam. People take their money and not do anything. They were being offered cash for the services and obviously wanted to be happy with just a down payment on almost a $60,000 system system. I’m sure I’m only gonna do this but also follow up with the lawsuit against this lousy company. Please do not adjust them with your business.

1
Date of experience: Jun 18, 2024
Israel F.
Green Home Systems does not honor contracts

We contracted with Green Home Systems on 5/18/22 to install a solar system for our home. The contract stated that work would be complete in six months. The system was not completed and online until 1/16/24; twenty months after the contract was signed, 14 months late. Despite the fact that the system was not functional, we began being billed for it (while also paying Xcel) at the rate of $250 per month. This continued for five months before the system went online and became functional. We were told by our project manager that we would be reimbursed for these payments more than 18 months ago, but still have received no such reimbursement.Our system then failed 5/22/24; less than six months after it was finally put online. Though the contract states we have a 25-year warranty on parts and labor, repeated contacts with Green Home Systems, asking for repair to the system we contracted for, went unanswered. No one even came out to access the problem for months and the system was not even partially repaired until 9/28/24. That is an additional 129 days without service from a system we contracted and paid for. And it was another 87 days before the battery was replaced and the system was fully functional.Run, do not walk away from this totally unethical company!

1
Date of experience: May 21, 2024
Clinton Butler
Absolute nightmare of a company with…

Absolute nightmare of a company with problems before they even started. Incompetent, liars, disgraceful workmanship to the point whether I wonder whether they were actually genuine tradesmen. Cut every corner they could, leaving a shocking job that would never pass building standards. This company needs shut down. AVOID at all cost!!!!!!

1
Date of experience: Apr 30, 2024
Lorna C.
The company owes me money

The company owes me money and they have since the beginning of July 2023 it is now April 2024. When I contacted them about the money they owe me they told me that I just have to wait until it is convenient for them to pay me as they can't or won't at this time.

1
Date of experience: Apr 16, 2024

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