Review Time
I strongly advise against using Haarshop. Their handling of delivery issues is catastrophic: my package was stolen even though the carrier indicated it should be placed in a parcel box—it was left on the ground.
Their customer service is appalling: no help whatsoever, just a curt reference to their terms and conditions, delivered in a condescending and frankly unpleasant tone. There is no respect, no empathy—not even for loyal customers. Very few scruples, and no willingness to question their practices. A sickening experience. Avoid at all costs.
I strongly advise against using Haarshop. Their handling of delivery issues is catastrophic: my package was stolen even though the carrier indicated it should be placed in a parcel box—it was left on the ground. Their customer service is appalling: no help whatsoever, just a curt reference to their terms and conditions, delivered in a condescending and frankly unpleasant tone. There is no respect, no empathy—not even for loyal customers. Very few scruples, and no willingness to question their practices. A sickening experience. Avoid at all costs.
I orded a hairoil, but unfortunately the wrong one. I immanently wrote the service about this problem and told them, that I was going to send the product retour. The women I wrote with, send me a ticket for the return. It’s was a really expensive Hairoil and I really didn’t open the Paket at all and send the order back. After a couple days they wrote me back, and said to me that the product has been opened and got damaged. 😡😠🤯
Incredibly bad Customer service. I bought a nail kit called Alessandro through Haar-shop.ch and my nails were completely damaged and discolored from the product. I asked for a refund and to send back the product to them and they simply asked me to resell the product and did not want to help me. I have no interest in buying any products or trusting a company with Customer service that takes no accountability or responsibility for selling a product that is bad and does damages to their customers.
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Mit einem umfassenden Sortiment von über 39'000 Produkten ist haar-shop.ch Ihr Spezialist für professionelle Haar- und Beautyprodukte. Ob Haarpflege oder Styling, Gesichts- oder Körperpflege, Make-up oder Nagelprodukte - im haar-shop.ch Online-Shop finden Sie die perfekten Beauty-Helfer für Ihre individuellen Bedürfnisse. Entdecken Sie etablierte, professionelle Marken und eine breite Produktpalette und profitieren Sie von attraktiven Preisen und einer schnellen, zuverlässigen Lieferung. Bestellen Sie noch heute per Priority und lassen Sie es sich morgen liefern!See more
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