halipax.com

2.4
2.4 Based on 41 reviews

Here at Halipax, we aim to create a healthy lifestyle that assists every individual to de-stress, relax, unwind and streamline a pain-free life and at the same time feel and look amazing. The core values that we’ve built and operate are by letting us emp...

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Average Rating

2.4

/
5

41 Reviews

5 Star
27%
4 Star
7%
3 Star
2%
2 Star
7%
1 Star
56%

All Reviews

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Review Time

John Bertrand
I ordered an Visura multifunction 3D Airbag eye massager color coffee they sent me the wrong color t

I ordered an Visura multifunction 3D Airbag eye massager color coffee they sent me the wrong color tried to contact customer service hade problem with that after 5 days they contacted me I asked them how to ship it back took them another 2 days got the address i asked them about the shipping still waiting for them to contacting me all this for a return terrible service

1
Date of experience: Feb 20, 2026
John Bertrand
I ordered an Visura multifunction 3D…

I ordered an Visura multifunction 3D Airbag eye massager color coffee they sent me the wrong color tried to contact customer service hade problem with that after 5 days they contacted me I asked them how to ship it back took them another 2 days got the address i asked them about the shipping still waiting for them to contacting me all this for a return terrible service

1
Date of experience: Feb 12, 2026
Quartz_99
These people have been great

These people have been great. knowledgeable, friendly and helpful...I'm now a regular, I bet all these negative comments are from jealous competitors or mistaken identities. Sharon Elizabeth you are a legend....

5
Date of experience: May 10, 2025
Shelley Patterson
Buyer please beware

Buyer please beware. I wish I had read the reviews of this company before making a purchase. The item arrived for the neck traction device and only one side worked left side of neck. Tried one time and to immediately return it the next day. They ignored my calls and emails until weeks later to tell me since I tried it once I can’t return it. It’s a horrible company to deal with.

1
Date of experience: Jan 07, 2025
Celinda Foster
Products was cheap made and terrible customer service

Ordered the red light foot massager for my dad’s birthday, it was very cheap made but expensive. Not to mention complicated for a 85 year old to use, tried getting with customer service once by phone and 2 emails later they say sorry it’s been past 14 days no refund! It took them that long to respond to me. Not happy at all

1
Date of experience: Dec 12, 2024
aggiekid201813
I placed an order by mistake

I placed an order by mistake. Sent many emails, direct messages through website and called that tel number thousand times which it was on answering machine and requested cancellation. No response. Now after a month i received the item and received a response to my email that you can not return the item.You should have requested cancellation before. They are ripping off people.

1
Date of experience: Oct 11, 2024
Troy Wilson
I recently bought this cervical…

I recently bought this cervical traction device, and it's fantastic! The customer service was excellent, answering all my questions. Shipping was super fast, arriving in just a few days. The product quality is top-notch and easy to use. Most importantly, my neck pain has significantly reduced after just a few uses. Highly recommend!

5
Date of experience: Jul 25, 2024
Sandra Reed
This company will not let me return the…

This company will not let me return the Dernox laser. It doesn’t work. Like literally won’t stay turned on. They offered to replace it … I said no, I want to return for refund. They said no. We’ve gone back and forth…it is a scam company. Do not order from this company.

1
Date of experience: Jul 01, 2024
Becky Scott
Don’t ever buy anything from Halipax…

Don’t ever buy anything from Halipax because they don’t honour their refund policy when things don’t work or when failed to send all the things….rubbish company

1
Date of experience: May 11, 2024
Claude Barnes
Company will not take reviews despite what website says

Not only was the product disappointing but the company was as well. Be forewarned that despite what their website says they will NOT take returns so I would not recommend ordering from this company ever!

1
Date of experience: Apr 15, 2024

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Business Details

  • Here at Halipax, we aim to create a healthy lifestyle that assists every individual to de-stress, relax, unwind and streamline a pain-free life and at the same time feel and look amazing.

    The core values that we’ve built and operate are by letting us empower our staff to deliver the best at-home recovery and care device solutions and enable them to improve the quality of life for every individual.See more

  • email admin@halipax.com
  • language https://halipax.com

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