Review Time
Outstanding service and quick delivery. I placed my order shortly after the holidays and discovered some fantastic deals. I reached out via email for delivery information, and the support team was extremely helpful with prompt replies. I’m very happy with my order and the complimentary items. Thank you!
Exceptional service and swift delivery. I placed my order just after the holidays and found some amazing offers. I emailed for delivery information, and the staff were very helpful with quick responses. I'm very pleased with my order and the complimentary items. Thank you.
Regrettably, I must leave another negative review as I received yet another unwanted promotional email today, despite unsubscribing multiple times from their newsletter (which I never signed up for). I've reached out via email several times and left a negative review here, to which they responded, but the spam continues. I'm sure I will receive another promotional email next week, leading to yet another negative review.
I placed my order on October 9th with a promised shipping time of 2-3 days. It's now October 16th, and despite emailing for an update, I have received none. I've also checked the shipping service with no updates there either. I've sent another email this morning. Regardless of the amount spent, I expect some communication to explain the delay. As other reviewers have noted, customer service seems to be lacking. Update: they have now contacted me regarding the progress of my order and when it will ship. Further update: despite being informed it would ship Thursday, I now, on Saturday (9 days later), have no shipping notification or delivery. I will avoid this company moving forward. This is unacceptable.
I consistently purchase my products from this platform and have done so for years. If I require a prescription strength, the representative will call to ensure it's still suitable for my skin. Their points system is fantastic, and they promptly address any issues that arise. I highly recommend this service for all high-end skincare needs.
I've been using this platform since last year to purchase products, and my experience has been excellent. Everything has always been professional and straightforward. I appreciate their requirement for a consultation before placing an order—it shows they genuinely care about my skin's needs. They also check in from time to time to see how the products are performing, which I find very thoughtful. I couldn't recommend them more!
Amazing products, particularly love the brand I use. There are many counterfeit sites out there, but this service offers genuine items. Always very quick with delivery. The information available on their website is helpful, and the discounts and promotions they provide are a nice bonus.
I wouldn’t shop anywhere else for skin products, and here's why: Expert advice—I've emailed them a couple of times for application tips, and they respond quickly with clear instructions. Super fast delivery, well-packaged. Excellent product selection, and they frequently have discount sales. Their loyalty scheme and updates on new products keep me informed, which is why I’ve been a customer for years.
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At Skinstation we're passionate about improving skin conditions with these rigorously researched clinically proven iconic skincare systems. We're certain that we can find a skin care regime for you that is going to yield results you never previously thought were possible. With over 60 years combined experience of dermatology and cosmetic medicine we will work with you to help achieve your goals.See more
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