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6 blocks ( 25%) were crushedThe blocks were tightly packed in packs of 3 ( 24 kg) which meant they had to opened ( with some difficulty) before being able to move the blocks to place of storage. Previous suppliers have sent them individually which made it much easier to handle
Very quick delivery. Very well packaged. Value for money.I use to use another supplier, but their prices have increased and the salt was delivered by DPD ,as are yours, but they never packaged the packs and most of the blocks ended up broken. No chance of that happening with yours, as they are well packaged as packs of 3.Have not used the product in the softener yet, but looking at the salt block I do not expect any issues with it.
I ordered block salt from Halite Salts and it was dispatched very prompty. However, the courier company (DPD) messed up completely and delivered only partial order and that too damaged. However, on contacting Halite about the problem, they were very polite and apologised on behalf of the courier company and promptly sent replacement salt in the same week. Their director (Ollie) personally called me to express concern about the experience I had - which obviously was the fault of DPD rather than Halite Salts. Great customer service and I would highly recommend them !
Having placed an order it turned up promptly but there was an issue with it so I emailed Halite and they responded very quickly, accepted the issue and it was resolved without any fuss the next day. Very impressed with the customer service and will definitely use them again.
You delivered the wrong salts to start with due to your error. You delivered the correct salts fairly quickly but did not take back the wrong ones. I asked can you please pick up these but was told we could do what we want with them. Excuse me but we cannot use these or give them away or sell them, another of your ideas. They take up too much room and are very heavy. THIS IS YOUR FAULT AND YOUR RESPONSIBILITY Can you please organise their pickup and removal from our property ASAP.Grant Morrison
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Discover the ultimate solution for your water softening needs with our Halite Salt water softeners. Available in both block and tablet forms, our high-quality products guarantee superior results. Enjoy the convenience of UK-wide express or free delivery options, making it easier than ever to access the benefits of soft water. Experience unbeatable quality at an affordable price point.See more
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