handembroidery.com

4.7
4.7 Based on 120 reviews

Hand & Lock has been a pioneer in luxury hand embroidery since its founding in 1767. With a rich history that began with M Hand & Company and S Lock, the company officially merged in 2001 to form Hand & Lock as we know it today. Over the years, Hand & Loc...

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Average Rating

4.7

/
5

120 Reviews

5 Star
83%
4 Star
8%
3 Star
4%
2 Star
1%
1 Star
4%

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Zerrin Lovett
I’ve attended 3 courses with H&L and they absolutely do great designs that are amazing to look at. T

I’ve attended 3 courses with H&L and they absolutely do great designs that are amazing to look at. The school is very popular and has a dedicated following supported. Where I think they fall down is the way in which the develop courses, which generally as quick to market as possible. At the Jane Austen inspired day course, the fabric was cheap (and was on one of my other courses too), with no backing and considering that there were so many beginners, there was no picture of the final version or even a worked piece. This negatively impacted quite a few students and this seems to be a trend they like to follow; no written instructions or picture means that you have no reference after you end the course to finish your piece.

Finally, the school runs a way of policing perceived infractions, where students are issued letters threatening you if you step out of line. I got one for being less than complimentary about the service I received on one of their WhatsApp groups.

This is not a rare occurrence and is used a lot. I have decided to take my business elsewhere because I’m not interested in being treated as a child and prefer to be treated with a level of respect pursuant to me being a customer.

3
Date of experience: Mar 01, 2026
Obmar13
A Wonderful Experience with an Online Goldwork Course

Participating in the online goldwork course was truly a delightful experience. The instructor is not only encouraging but also genuinely lovely. Recently, I enrolled in the diploma course and had another fantastic experience. The guest tutor was remarkable, and the main instructors were exceptional. The quality of teaching is outstanding, and these women possess incredible talent. The class sizes are ideal, allowing for connections with fellow students from around the globe. The online format is expertly designed, making you feel engaged even without a physical classroom. Class kits arrive on time, ensuring you're ready before the course starts. They are beautifully packaged and include high-quality materials, with excellent accompanying pdf resources. Whenever I buy supplies, I'm always amazed by the wonderful selection available—a true treasure trove. It's comforting to know that anything purchased from the store will be of the highest quality, with timely deliveries. This institution fosters a positive and creative community while upholding high standards, making it wonderful to see students participating from all around the world.

4
Date of experience: Dec 24, 2025
Byron F.
Enriching experience with the online goldwork course

Participating in the online goldwork course was truly enjoyable. The instructor is supportive, encouraging, and genuinely delightful. Recently, I started the diploma course and had another wonderful experience. The guest tutor was exceptional, and the main instructors were equally impressive. The teaching quality is outstanding, showcasing the talent of these women. Class sizes are just right, fostering connections with participants worldwide. The online format is well-designed, keeping you engaged even without a physical classroom. Course kits arrive on time, beautifully packaged with high-quality materials, complemented by excellent PDF resources. Whenever I buy supplies, I'm amazed by the fantastic selection available—a real gem. It's comforting to know that everything from the store is top-quality, with timely deliveries. This institution creates a positive and creative community while upholding high standards. It's fantastic to see students from all over the globe getting involved.

4
Date of experience: Dec 23, 2025
TheEtherion
Thrilled with my stunning brooch!

I received my beautiful brooch this morning and I just had to express my excitement! It has truly surpassed my expectations. Many thanks and congratulations to the talented individual who crafted such a fine and beautiful piece by hand!

5
Date of experience: Mar 19, 2025
Outstanding courses!

Outstanding courses! I have participated in several courses and they are always exceptionally organized with knowledgeable instructors.

5
Date of experience: Mar 03, 2025
Dills90
You won't regret it!

With only one life to live and the need to balance work and passion, online courses can be a lifesaver. I've explored various courses in multiple languages, but none have impressed me like this one. They blend professionalism with an interactive online experience, making learning enjoyable and engaging. Explaining intricate embroidery techniques while ensuring all students feel comfortable is no easy feat, yet they do it wonderfully! I'm so excited about their courses that I've enrolled in their new Diploma program and I'm already loving every moment! If you're seeking something fresh and exciting to learn, I highly recommend this program. You won't be disappointed!

5
Date of experience: Mar 03, 2025
Lina Wright
Fantastic online courses!

I have taken several online courses and have enjoyed each one! Living in an area without in-person classes makes their online options incredibly accessible. Their courses feature beautiful designs, high-quality materials, and clear instructions. Compared to other online courses, their pricing is very reasonable. They've always been kind and prompt in addressing any questions or issues I've encountered. Overall, a wonderful institution!

5
Date of experience: Mar 01, 2025
Inspiring digital embroidery course

I took the digital embroidery course and, as a novice with the software, I found the guidance invaluable. The instructor helped me grasp the basics and we worked through digitizing skills relevant to my current project. I loved every moment—it was informative, and I now have many ideas on how to use the software. The inspiring environment, filled with beautiful samples and bespoke pieces, made the experience even better. I can't wait to apply my new skills!

5
Date of experience: Feb 28, 2025
ItsWhiTeGG_93
Superb 3D Beadwork experience

As a male participant, I believe that if more men learned embroidery, the world would be a better place. Imagine leaders having to create intricate pieces of beadwork before making significant decisions—what a skill and consideration that would require! Every course I've taken has nurtured diversity and inclusivity, infused with abundant skill and creativity. We all need more of this in our lives.

5
Date of experience: Feb 28, 2025
Tiffany R.
Brilliant classes!

I've attended several courses, both in-person and online, and I've loved each one! The instructors are knowledgeable and engaging, and the course materials are exceptional. The atmosphere created in the classes is inspiring, and they bring that same energy to online sessions. Highly recommended!

5
Date of experience: Feb 28, 2025

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Business Details

  • Hand & Lock has been a pioneer in luxury hand embroidery since its founding in 1767. With a rich history that began with M Hand & Company and S Lock, the company officially merged in 2001 to form Hand & Lock as we know it today. Over the years, Hand & Lock has remained at the forefront of the embroidery world, creating bespoke designs for prestigious fashion houses, up and coming artists, musicians, interior designers, costume designers, and many other creative professionals.

    In addition to our bespoke embroidery services, we offer a wide range of services, including military badges and accoutrements, bespoke embroidery events, custom hand and machine embroidery and much more. Our highly skilled artisans work with the finest materials to craft intricate and luxurious designs, ensuring that each piece is a unique work of art.

    One of our proudest achievements is our School for Embroidery and Creative Arts, where we offer both in-person and online embroidery courses. We aim to offer a wide range of classes showcasing as many techniques as we can, and our expert tutors are here to guide you through every stitch. We also host a variety of guest tutors who bring their unique expertise and insights to our students, fostering an environment of learning and creativity.

    As a Royal Warrant holder, Hand & Lock has had the honour of working on exclusive embroidery projects for the Royal Family, including the Coronation of King Charles III. This prestigious recognition reflects our commitment to excellence and tradition, ensuring that we remain the leading name in luxury embroidery worldwide.See more

  • email enquiries@handembroidery.com
  • call 02075807488
  • language https://www.handembroidery.com

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